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Cannot start wiindows firewall/internet sharing services


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6 replies to this topic

#1 RABonhamjr

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Posted 27 August 2011 - 01:34 PM

Cannot access internet after removing several malware/virus' using Superspyware & Malwarebytes. Network services will not start, receiving message "cannot start windows firewall/internet connection sharing (ICS) services. Have attempted to manually restart visa the "services" section but keep receiving the same message.

Also attempted to "restore" Windows to a previous date (several months ago) before the malware program cased a problem.

Other that attempting to reinstall XP, what can I do?

Thanks

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#2 dirtdog900

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Posted 27 August 2011 - 01:51 PM

Can you check your event logs for any errors? Try starting the service again and post back any errors that show up...

#3 RABonhamjr

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Posted 27 August 2011 - 02:01 PM

Restarted & the following are the errors

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/27/2011
Time: 1:53:50 PM
User: N/A
Computer: BEAR
Description:
The Network Location Awareness (NLA) service terminated with the following error:
The specified procedure could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 8/27/2011
Time: 1:43:00 PM
User: NT AUTHORITY\SYSTEM
Computer: BEAR
Description:
DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service gupdate with arguments "/comsvc" in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Thanks

#4 dirtdog900

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Posted 28 August 2011 - 08:36 AM

Are you running XP SP3? If you are, try reinstalling again over the top. That service will also have some dependencies listed, are they all starting ok?

#5 hamluis

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Posted 28 August 2011 - 10:47 AM

Worth a look, http://support.microsoft.com/kb/920074 AND http://forums.techguy.org/networking/406968-solved-windows-cannot-start-windows.html .

Louis

#6 RABonhamjr

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Posted 28 August 2011 - 10:54 AM

Ran Combofix, found Root Kit Zero Access, problem solved.

#7 Orange Blossom

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Posted 30 August 2011 - 12:00 AM

While symptoms may be gone, the infection might not be completely eradicated.

Also, Combofix should not be run unless under the supervision of someone trained in its use. Please read: http://www.bleepingcomputer.com/forums/topic273628.html

Orange Blossom :cherry:
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