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TDSSKiller does not remove rootkit


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#1 Dairy tech

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Posted 27 August 2011 - 12:56 PM

My problems started about a month ago. I noticed my ativirus was disabled. I dowloaded fresh install of Microsoft security essentials and had a hard time getting it to install. fiannaly got it to install but now when i try to access it i get the error:

Could't start the Security Essentials service
Access is Denied
Click Help for more information about this problem
Error Code 0x80070005

After searching internet realized i had google redirect problem.

downloaded the Kaspersky TDSSKiller 2.5.17.0

after running it it finds a rootkit. I am attaching logfile.

After reboot it should be cured but when i rerun the TDSSKiller app it finds a similar rootkit every time.

Please help.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Attached Files



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#2 Broni

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Posted 27 August 2011 - 10:03 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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