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vista bsod hal.dll


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#1 DANACE7

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Posted 27 August 2011 - 04:11 AM

Hi,

I've recently been getting bsod's 2-3 times a day on my samsung laptop. I've tried a few things - like system restores, looking at the event viewer etc but to no avail. Dump log attached if anyone can help - much appreciated.

Details:

using BlueScreenView

Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Crash Address Stack Address 1 Stack Address 2 Stack Address 3 Computer Name Full Path Processors Count Major Version Minor Version Dump File Size
Mini082711-01.dmp 27/08/2011 09:34:10 0x00000124 0x00000000 0x8e030020 0xb2000040 0x00000800 hal.dll hal.dll+69dd Hardware Abstraction Layer DLL Microsoft® Windows® Operating System Microsoft Corporation 6.0.6002.18005 (lh_sp2rtm.090410-1830) 32-bit ntoskrnl.exe+bb89f hal.dll+69dd ntoskrnl.exe+af03c hal.dll+68f1 C:\Windows\Minidump\Mini082711-01.dmp 2 15 6002 141,256


Any help much appreciated.

Thanks,
Dan.

Attached Files


Edited by DANACE7, 27 August 2011 - 04:14 AM.


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#2 cryptodan

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Posted 27 August 2011 - 04:56 AM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#3 DANACE7

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Posted 27 August 2011 - 05:05 AM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni



Ok -details:

==================================================
Dump File : Mini082711-01.dmp
Crash Time : 27/08/2011 09:34:10
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x8e030020
Parameter 3 : 0xb2000040
Parameter 4 : 0x00000800
Caused By Driver : hal.dll
Caused By Address : hal.dll+69dd
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntoskrnl.exe+bb89f
Stack Address 1 : hal.dll+69dd
Stack Address 2 : ntoskrnl.exe+af03c
Stack Address 3 : hal.dll+68f1
Computer Name :
Full Path : C:\Windows\Minidump\Mini082711-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,256
==================================================

#4 cryptodan

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Posted 27 August 2011 - 05:08 AM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

Also is this your only BSOD?

#5 DANACE7

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Posted 27 August 2011 - 05:16 AM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

Also is this your only BSOD?



Speccy link:
http://speccy.piriform.com/results/C0wRoMMCKCzf3zRcXje2x8R

I get the exact same BSOD (addresses, dll, etc each time it goes off - no change in any of the cause address, bug check etc

Thanks,
Dan.

#6 cryptodan

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Posted 27 August 2011 - 12:08 PM

hal.dll is the hardware abstraction layer application which is responsible hardware. I would go through your devices one by one and make sure they are all updated driver wise.




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