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Can't boot into Safe Mode


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#1 Eric Easterly

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Posted 26 August 2011 - 05:25 PM

Hi I was Referred here from the Virus Removal Forum after having viruses removed. I am trying to Delete a user folder that I did not create, and I am Administrator. The folder says access is denied. When I try to boot into Safe mode, to change the permissions and ownership of the file, I get a Force Restart. After turning Automatic Restart Off I recorded the Error, but there wasn't a driver or .sys reference.

I get this exact Stop error

*** STOP: 0x0000007E (0xC0000005, 0xF78B0211, 0xF7BB64E4, 0xF7BB61E0)


I am running an older computer with XP Home Sp3

AMD Athalon
901 MHz, 384 MB RAM



Here is my Previous Topic

http://www.bleepingcomputer.com/forums/topic413872.html/page__pid__2385949__st__15#entry2385949

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#2 boopme

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Posted 26 August 2011 - 06:46 PM

Let us see if we can get Safe mode to run.
Vista users my need to save it to the desktop first then right-click the icon and choose "Run as Administrator".

Please download and run SafeBootKeyRepair.exe.

Once it has completed, please try booting into Safe Mode.
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#3 Eric Easterly

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Posted 28 August 2011 - 03:16 PM

ok got it to boot into safe mode and claimed ownership. Is there anything else I need to do?

#4 boopme

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Posted 28 August 2011 - 06:26 PM

Set a new restore point so you don't accidentally put your self back into that spot.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:

Edited by boopme, 28 August 2011 - 06:58 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Eric Easterly

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Posted 28 August 2011 - 06:36 PM

alright awesome thanks a ton.




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