Hello and welcome to Bleepingcomputer.
There are two programs that are free that you can download and install that will help you with identifying your computer system and some of its hardware.
This first program is one you install and start it up and using the menu options on the left side of the program you can find out a lot about your system
It is called System Information for Windows, or SIW for short.
Here is the URL to the web site.
SIW-System Information for Windows http://www.gtopala.com/siw-download.htm
Another program is called Speccy from piriform, that program allows you to create a system snap shot of your system and post that image to their web site where you are provided with a link, that link is what you would post in your next reply and the result will have your systems specifications.
Please if for any reason you copy and paste the entire contents of the text file into the forums instead of posting the speccy URL provided by the program, check that text for your Windows serial number and edit it out of the text before clicking the post button.
Here are the instructions on posting a speccy report in our forums.
How To Publish a Snapshot using SpeccyGuide Overview
The purpose of this guide is to teach you how to post your computer's specifications to the forum with minimal effort on your part. This is often helpful when troubleshooting problems, and the person helping you needs to see the details of your computer's hardware.Tools Needed
- Speccy - First, you will need a program called Speccy. According to Piriform: "Speccy is an advanced system information tool for your PC." This is a very useful utility that every PC user should have in their arsenal.
- Go to Piriform's website, and click the big button.
Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.
You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
- After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
- Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
Now, at the top, click File > Publish Snapshot
You will see the following prompt:
Click Yes > then Copy to Clipboard
Now, once you are back in the forum topic you are posting in, click the button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.
The exclamation marks you see in device manager means your missing the required drivers to make that hardware work with Windows.
Once we know more about your computer, we can provide a link to the proper drivers for your system.
Edited by MrBruce1959, 26 August 2011 - 11:44 PM.