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Cd/dvd Drive Works For Dvd, But Not Cd's

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#1 SimpleLogic


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Posted 18 January 2006 - 11:29 PM

I recently bought a new Dell Inspiron 6000 laptop, which came with a Sony R/W CD/DVD. Initially it worked fine, but later I discovered that although it had no problems playing a DVD movie, it wouldn't play music CDs or even program CDs. Control panel suggests that everything is working, but it isn't. I can't get any program or file listings from Windows Explorer, as if nothing was in the drive. I'm running Windows XP Home, and tried to "restore" to an earlier date, when I knew it was working, but have had no success.
Does anyone have any suggestions?

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Posted 19 January 2006 - 11:54 AM

I think its a drive failure. If it still have warranty return it ASAP. I also had d same problem in my Sony DVD writer, but i'm using a desktop PC not laptop

#3 VB4


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Posted 19 January 2006 - 10:46 PM

I work in a computer repair shop and we recently had a customer with this problem. You need to run a Windows Compatability Wizard and go through there and select the program you want to set the wizard back to, you may want to just set the settings back to use the settings for Windows 2000, it worked for this computer but we resolved this problem about 85% by reinstalling Windows. Good Luck, let me know how you make out or u have other questions.

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