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Need help removing FastFastAnswers.com virus


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10 replies to this topic

#1 Vetos

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Posted 25 August 2011 - 09:50 PM

Quick scans on both Trend Micro Titanium and MalwareBytes return no results, but I still get redirects on Google about 70% of the time. The infected machine in question is a laptop using a wireless connection, but the desktop I have connected to the router doesn't have this problem at all, so I doubt it's a router infection. Whenever I game online my latency shoots up at random, so I fear whatever is on my system is constantly sending information to god-knows-who. Can someone please help me? D:

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#2 Vetos

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Posted 26 August 2011 - 12:34 AM

Also a full MalwareBytes scan came up with no results. What's going on? :<

#3 Vetos

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Posted 26 August 2011 - 03:22 PM

Someone please help. This is driving me crazy.

#4 Vetos

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Posted 26 August 2011 - 04:03 PM

OK, so reading another topic with a similar problem, I learned about Kaspersky's TDSS Remover, Defogger, and SuperAntiSpyware. The Kaspersky tool found nothing, even after disabling my virtual drives. SuperAntiSpyware, however, found 61 adware tracking cookies, which it says were removed/quarantined successfully. I'm also gonna run CCleaner,have it clear any registery and Windows issues and see if that helps.

#5 Vetos

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Posted 26 August 2011 - 04:12 PM

Despite CCleaner clearing a slew of junk, and a restart, I'm still getting redirects. Why?! :(

and why won't anyone reply :(

#6 Vetos

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Posted 26 August 2011 - 09:03 PM

Help :(

#7 boopme

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Posted 29 August 2011 - 09:27 AM

hello, please run one more tool.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Vetos

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Posted 29 August 2011 - 04:29 PM

Thanks for your reply! However...

8( No results found.

#9 boopme

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Posted 29 August 2011 - 09:19 PM

OK, then we need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Vetos

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Posted 30 August 2011 - 03:38 PM

DDS scan went great. I've posted the logs in a new topic. Thanks for your help.

#11 boopme

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Posted 30 August 2011 - 09:11 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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