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Motherboard Usb Ports May Be Bad


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#1 megalo

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Posted 18 January 2006 - 09:43 PM

P4 3.0 prescott, stock cooling
intel 915pbl motherboard
corsair 2gb ram in duel channel
x800 pro from sapphire
2 case fans, gonna add another one

Around christmas time I reinstalled windows and started anew on my pc. After that the mouse, the only thing i have pluged into the motherboard usb ports, started to stop working suddenly during normal operation. It would happen while 2 to 3 web pages were loading and especially when i tryed to install nortan antivirus 2005 and update it. With the nortan instance i would click on nortan in the desktop tray and BAM!! the mouse would stop working. it happened about 4 times before i was able to start nortan without the mouse to freeze. It has also happened when starting 3d mark 05 and steam, but never during a game.
Luckily i have 2 front usb ports that don't have this problem so im using them for now. I also think this was happening before i reinstalled windows. Thanks for the help>

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#2 megalo

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Posted 18 January 2006 - 09:52 PM

Frogot to mention, are there any applications i can use to test the functionality of the usb ports? I would prefer not to go into the bios to solve this, because to do that i must switch a jumper on the motherboard itself, but if i have to i will. thanks again

#3 VB4

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Posted 19 January 2006 - 10:49 PM

Check to make sure the little wires inside the connector are not bent, also check for an updated driver and update chipset driver. Good luck and let me know how you make and if you have any further questions.

For fast computer answers, visit SparkCore. A brand new computer forum with dedicated members, who will get you the answers you need to solve all your computer problems.


#4 VB4

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Posted 20 January 2006 - 06:56 PM

Goto this Link: Intel Chipset 915 Series and follow the step and install. let me know


I just saw that you had two posts for different motherboard problems. So i will bet it must be drivers for your motherboard (chipset). Let me know what kind of motherboard you have, all the details as possible and I will see if i can find you the correct software to correct this problem.

I have an intel b915pbl socket t (lga 775) motherboard. i bought it off of neweeg in late august, but they no longer carry it. The ram is corsair valuelselect 2 gb in duel channel mode. The cpu is a prescott P4 3.0ghz no overclock. The video card is the x800 pro from sapphire, pci-express, overclocked to 540 core and 510 memory. Also, around christmas time I flashed the bios through windows using an intel flashing utility. That went over pretty well. Soon after, I reinstalled windows and deleted the partition on my hard drive and started anew. Thats when the mouse started to stop working suddenly. I think i've tryed every usb port on the back and since migrated the mouse to my front usb ports that don't have this problem. I don't know what to do to solve this, can you help me? The audio problem, the mic not working, has been their since day one and I tryed so many things to get it to work. I also don't know how to solve this but it was never a big deal because I was planning on buying a sound card. The sound card is the X-fi platinum, but because of the usb problem i decided to bring this up too. Can you help me solve this.


For fast computer answers, visit SparkCore. A brand new computer forum with dedicated members, who will get you the answers you need to solve all your computer problems.


#5 usasma

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Posted 20 January 2006 - 07:47 PM

While this isn't much help - there is a testing utility for the USB ports. I found it once when searching for ways to tell USB 1.1 from USB 2.0 ports. It's a great program, but it's "payware", and it's on that hard drive that I use as a paperweight on my desk :thumbsup:

I'll search around for it and will post back if I find it!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 usasma

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Posted 21 January 2006 - 08:23 AM

A couple of friends found it for me! Here's the link: http://lpt.usbfireinfo.com/USB_Info_Softwa...fo_software.htm

The page is very slow and cranky - so please be patient with them!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 megalo

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Posted 03 February 2006 - 07:31 PM

I have some pretty bad news for everyone. The problem has now started to occur while using the 2 front usb ports. This must mean that it is the mouse which is about 7 months old that is causing the problem. But what I don't get is why it won't just work again when I unplug it and plug it back in? Even the optical light won't turn back on.

Also, i didn't mention this before but for some odd reason when i plugged the usb mouse back into a front usb jack after a reboot, windows tried to install software for the mouse when it should have already been on the pc. Now, heres the weird part, a window pops up asking if i should install the software because it was saying that the software may not be compatible with windows xp and that it could cause horrible things to my pc. Plus it did all of this automatically. With almost no other option i clicked yes to further the install and afterwards everything appeared to be fine untill the problem began again.

Where can I get compatible driver software for the mouse with up to 5 progammable buttons.

BTW i did find and installed the software for the mouse that allows me to program the buttons but there were no drivers. This software was all that I could find for the mouse.

Here is some info about the driver for the mouse:
(name) Compatible USB port mouse
(Date) 6/26/2004
(driver version) 5.12.3010.0

Here is some info about the mouse:
Costs- 13 bucks at target
brand- General Electrics
Name- Dual Scroll optical mouse w/ 5 programmable buttons
Model: HO97769

I hope this helps. Thanks for all the help you guys have given me. Thanks




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