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After reviewing the 2 processes that you mention, I feel your best option right now is to submit a HiJack This Log for our team to review. See How to submit a Hijackthis Log
Our HiJack Team are all volunteers and are very busy right now. You should receive a reply in 2-3 days. Please wait until a team member posts to your thread. Since our submitted logs are lined up by date and time, if you were to post into that topic before a team member replies, that reply would be the new date and time thus moving you backwards in the line. Once you do receive a reply things will move along quickly. If you do not receive a reply in five days post a notice here
Be (HJT Log) Safe
Da Bleepin AniMod, Animal
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