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Windows 7 update problems.

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#1 Aleci


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Posted 25 August 2011 - 10:02 AM

Hi guys, hoping someone can get me out a fix, part of it caused by myself for not doing any backups....

Got a Toshiba Satellite L866D Laptop, 1 year old. All bog standard with Windows 7 Home Premium pre-installed. First off I did not create a boot disk (stupid) and have not done a back up of my data (also stupid) for too long so have a lot of important files on my laptop that I desperately need to keep.

Was runniing fine and then Windows popped up automatically telling me I needed to update, which I did. That was about 5 days ago, the computer started to boot up incredibly slow, anywahere from 2 to 4 minutes, whereas before it was done after about 4 seconds.
Then yesterday it would not boot up at all, just a black screen.

This computer was bought in the UK, I am now in Brasil, so I downloaded via a desktop, the Microsoft Windows repair disk, which I have put into the tray. I started the computer, used F2 and altered start up so that it would boot from CD first, then restarted with the repair disk installed. It starts up and goes into System Recovery. Two options, Use recovery tools, or restore with Image (no image.. stupid).

Anyway, I choose the first option, use recovery tools, but it does not register, and it says click load drivers. The problem is that a list appears which is extensive to say the least, saying 'insert the installation media for the device and click Ok to select the driver' and have no idea which I should be selecting.

Can anyone help, I really need to be able to retreive this information and get this laptop functioning.

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#2 MarkGS


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Posted 25 August 2011 - 05:19 PM

In the system recovery is there an option for Command Prompt? Is the HDD recognized in the BIOS?

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