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DVD Burner Doesn't Burn Anymore


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#1 ladie_nite

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Posted 24 August 2011 - 10:15 PM

Hi All!

I've had a Dell Dimension E510 for about 6 years and things have been fine (if you disregard the general slowing down of the computer). I use my burner a lot and tried to burn something yesterday. It took a few times of opening and shutting the disc tray before the DVD-R was recognized and when it started to burn, it wouldn't burn past 1%. I finally had to force my computer shut.

Does anyone have ideas on what to do? Should I get an external burner? Try to fix it?

Help??!!

Thank you!!!

:lol:

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#2 Budapest

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Posted 24 August 2011 - 10:29 PM

Some things you can try:

  • If you recently installed some burning software, uninstall it.
  • Use the fix given on this Microsoft page.
  • Clean the laser using one of those drive cleaning kits (or if it is a laptop, carefully wipe the laser with a soft dry cloth).
  • Open the Device Manager (Start > Run > type "devmgmt.msc"). Locate the CD/DVD drive, right click on it and select "Uninstall". After it has uninstalled reboot the computer (it will be automatically reinstalled).

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 ladie_nite

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Posted 25 August 2011 - 10:10 PM

I have a desktop and not to familiar with hardware parts. Would cleaning the lens require someone that really knows their way around computers?

#4 Budapest

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Posted 25 August 2011 - 10:17 PM

Try all the other methods first.

To clean the lens you need to use a lens cleaning kit like this:

Posted Image

By the way I do not specifically endorse this brand, it's just the first pic I found.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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