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AntiVirus Apps Remove Network Connection?


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#1 kateyg

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Posted 24 August 2011 - 08:31 PM

I ran AVG and Malwarebytes to try and remove javascipt virus on HP Notebook with Vista. Also uninstalled norton. The network drivers appear to be deleted..could this have been removed from the antivirus run or the virus itself or the uninstall of norton?

Edited by kateyg, 24 August 2011 - 08:58 PM.


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#2 jericho380

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Posted 18 September 2011 - 05:45 PM

Download the Norton uninstall tool to get rid of all remnants of Norton. You may need to install all the latest updates from Microsoft and your computer manufacture afterwards. You can download the uninstall tool to a thumb drive from a clean computer. That is the best advise I have, as I have run into internet issues with uninstalling Norton and not using the removal tool.Once you are done the full uninstall, run a defrag and then a check disk. Hopefully this helps.
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