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Google Redirect and Password Problems


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2 replies to this topic

#1 katylg

katylg

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  • Local time:08:49 PM

Posted 24 August 2011 - 05:44 PM

I have been having issues with Google redirecting me when I click on a link after a search. This has been going on for months, but within the last few weeks I have had trouble with my email account having me change my password, and again with an online game. I am concerned the problem has escalated. I have ran HitmanPro3.5 before and had come up with a trojan which was "removed" but since then (about 3 weeks) it has only found tracking cookies.

Here is my DDS Log:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 1.6.0_17
Run by Katy at 11:20:48 on 2011-08-24
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3070.1563 [GMT -4:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\WerCon.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskeng.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\sdclt.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Katy\Downloads\Defogger.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uWindow Title = Windows Internet Explorer provided by Comcast
mStart Page = hxxp://www.comcast.net/
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=desktop
mWindow Title = Windows Internet Explorer provided by Comcast
uURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\prxtbuTor.dll
mURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\prxtbuTor.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - No File
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.6.0.29\ips\IPSBHO.DLL
BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\prxtbuTor.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\prxtbuTor.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v3\WG111v3.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{153E7529-9EFE-4D0D-A341-54CC5BC1C3F2} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8F209FFE-1581-4FBD-9319-A101618ADD89} : DhcpNameServer = 192.168.1.1
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\katy\appdata\roaming\mozilla\firefox\profiles\9hgktu1a.default\
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.5.0.125\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\users\katy\appdata\roaming\mozilla\firefox\profiles\9hgktu1a.default\extensions\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}\components\RadioWMPCore.dll
FF - component: c:\users\katy\appdata\roaming\mozilla\firefox\profiles\9hgktu1a.default\extensions\{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc}\components\RadioWMPCoreGecko19.dll
FF - component: c:\users\katy\appdata\roaming\mozilla\firefox\profiles\9hgktu1a.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1206000.01d\symds.sys [2011-6-23 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1206000.01d\symefa.sys [2011-6-23 744568]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.5.0.125\definitions\bashdefs\20110812.001\BHDrvx86.sys [2011-8-15 815736]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.5.0.125\definitions\ipsdefs\20110822.031\IDSvix86.sys [2011-8-23 368248]
R1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;c:\windows\system32\drivers\RtlProt.sys [2007-4-23 25896]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1206000.01d\ironx86.sys [2011-6-23 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nav\1206000.01d\symtdiv.sys [2011-6-23 331384]
R2 cpextender;Check Point SSL Network Extender;c:\program files\checkpoint\ssl network extender\slimsvc.exe [2007-6-10 331870]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2009-2-16 21504]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.6.0.29\ccsvchst.exe [2011-6-23 130008]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-2-12 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-8-2 105592]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2011-6-17 68200]
R3 RTL8187B;NETGEAR WG111v3 Wireless-G USB Adapter Vista Driver;c:\windows\system32\drivers\wg111v3.sys [2010-12-29 348160]
R3 VNA;Check Point Virtual Network Adapter;c:\windows\system32\drivers\vna.sys [2007-6-10 110160]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-08-24 05:28:08 -------- d-----w- c:\users\katy\appdata\local\CrashDumps
2011-08-24 05:09:11 -------- d-----w- c:\users\katy\appdata\local\NPE
2011-08-13 22:15:26 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-08-13 22:15:25 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-08-13 22:15:25 785368 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-08-13 22:15:25 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-08-13 22:15:25 478168 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-08-13 22:15:25 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-08-13 22:15:25 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-08-13 22:15:25 1846232 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-08-13 22:15:25 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2011-08-13 22:15:25 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-08-08 02:35:28 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-08-06 23:30:58 12872 ----a-w- c:\windows\system32\bootdelete.exe
2011-08-06 23:20:21 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-08-06 23:20:04 -------- d-----w- c:\programdata\Hitman Pro
.
==================== Find3M ====================
.
2011-08-16 16:55:44 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-12 15:44:18 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
2011-06-28 17:25:47 0 ---ha-w- c:\windows\iolaxfqpzn.tmp
2011-06-27 01:48:37 0 ---ha-w- c:\windows\system32\iolaxfqpzn.tmp
2011-06-23 23:55:44 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-06-18 01:51:09 401728 ----a-w- c:\program files\setup.exe
2011-06-02 17:53:02 94208 ----a-w- c:\windows\system32\dpl100.dll
2011-06-02 13:34:49 2043392 ----a-w- c:\windows\system32\win32k.sys
2011-05-28 06:08:58 916480 ----a-w- c:\windows\system32\wininet.dll
2011-05-28 06:04:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-05-28 06:04:17 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-05-28 06:04:03 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-05-28 06:04:03 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-05-28 05:10:26 385024 ----a-w- c:\windows\system32\html.iec
2011-05-28 04:33:03 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-05-28 04:31:44 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 11:22:03.55 ===============

GMER Log
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-24 18:44:04
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\0000005c Hitachi_ rev.V54O
Running: gmer.exe; Driver: C:\Users\Katy\AppData\Local\Temp\kwldqpob.sys


---- System - GMER 1.0.15 ----

SSDT 88DD03A0 ZwAlertResumeThread
SSDT 88DD0480 ZwAlertThread
SSDT 88DD0D90 ZwAllocateVirtualMemory
SSDT 888375E0 ZwAlpcConnectPort
SSDT 88C4DA18 ZwAssignProcessToJobObject
SSDT 88C4DFC0 ZwCreateMutant
SSDT 88C4D738 ZwCreateSymbolicLinkObject
SSDT 88E513D8 ZwCreateThread
SSDT 88C4DAF8 ZwDebugActiveProcess
SSDT 88DD0F60 ZwDuplicateObject
SSDT 88DD0BB0 ZwFreeVirtualMemory
SSDT 88DD0160 ZwImpersonateAnonymousToken
SSDT 88DD0240 ZwImpersonateThread
SSDT 88833240 ZwLoadDriver
SSDT 88DD0AB0 ZwMapViewOfSection
SSDT 88C4DEE0 ZwOpenEvent
SSDT 88E51280 ZwOpenProcess
SSDT 88DD0E80 ZwOpenProcessToken
SSDT 88C4DD20 ZwOpenSection
SSDT 88E51190 ZwOpenThread
SSDT 88C4D928 ZwProtectVirtualMemory
SSDT 88DD0560 ZwResumeThread
SSDT 88DD0800 ZwSetContextThread
SSDT 88DD08E0 ZwSetInformationProcess
SSDT 88C4DBD8 ZwSetSystemInformation
SSDT 88C4DE00 ZwSuspendProcess
SSDT 88DD0640 ZwSuspendThread
SSDT 88E514B8 ZwTerminateProcess
SSDT 88DD0720 ZwTerminateThread
SSDT 88DD09D0 ZwUnmapViewOfSection
SSDT 88DD0CA0 ZwWriteVirtualMemory
SSDT 88C4D828 ZwCreateThreadEx

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!KeSetEvent + 11D 824B48A0 8 Bytes [A0, 03, DD, 88, 80, 04, DD, ...]
.text ntkrnlpa.exe!KeSetEvent + 131 824B48B4 4 Bytes [90, 0D, DD, 88]
.text ntkrnlpa.exe!KeSetEvent + 13D 824B48C0 4 Bytes [E0, 75, 83, 88]
.text ntkrnlpa.exe!KeSetEvent + 191 824B4914 4 Bytes [18, DA, C4, 88]
.text ntkrnlpa.exe!KeSetEvent + 1F5 824B4978 4 Bytes [C0, DF, C4, 88]
.text ...
? C:\Users\Katy\AppData\Local\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\plugin-container.exe[2792] USER32.dll!SetWindowLongA 75D6E7CD 5 Bytes JMP 6AFBA2FB C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[2792] USER32.dll!SetWindowLongW 75D713B4 5 Bytes JMP 6AFBA28D C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[2792] USER32.dll!GetWindowInfo 75D7428E 5 Bytes JMP 6ADC1BD2 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[2792] USER32.dll!TrackPopupMenu 75D814F3 5 Bytes JMP 6ADC219D C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[4072] ntdll.dll!LdrLoadDll 774793A8 5 Bytes JMP 00DE1410 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[4072] ntdll.dll!NtMapViewOfSection 774B4974 5 Bytes JMP 00D0003A
.text C:\Program Files\Mozilla Firefox\firefox.exe[4072] ntdll.dll!NtSetInformationProcess 774B5174 5 Bytes JMP 00D000F7
.text C:\Program Files\Mozilla Firefox\firefox.exe[4072] kernel32.dll!ReadProcessMemory + 3E 775C1CB3 7 Bytes JMP 00D001B0
.text C:\Program Files\Mozilla Firefox\firefox.exe[4072] kernel32.dll!WriteProcessMemory + 106 775C1DBE 7 Bytes JMP 00D003D2
.text C:\Program Files\Mozilla Firefox\firefox.exe[4072] kernel32.dll!CreateIoCompletionPort + 52 775E9DA6 7 Bytes JMP 00D00488
.text C:\Program Files\Mozilla Firefox\firefox.exe[4072] kernel32.dll!VirtualAllocEx + 54 7760AF70 7 Bytes JMP 00D0031C
.text C:\Program Files\Mozilla Firefox\firefox.exe[4072] kernel32.dll!GetProcessHandleCount + 35 77655D4F 7 Bytes JMP 00D00266
.text C:\Program Files\Mozilla Firefox\firefox.exe[4072] USER32.dll!GetWindowInfo 75D7428E 5 Bytes JMP 6ADC8C14 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\tdx \Device\Tcp SYMTDIV.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\Udp SYMTDIV.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\RawIp SYMTDIV.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \FileSystem\fastfat \Fat FLTMGR.SYS (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- Processes - GMER 1.0.15 ----

Library C:\Users\Katy\Downloads\Defogger.exe (*** hidden *** ) @ C:\Users\Katy\Downloads\Defogger.exe [3304] 0x00400000

---- EOF - GMER 1.0.15 ----


Please help. Thank you.

Attached Files



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Posted 29 August 2011 - 05:45 PM

Hello and welcome to Bleeping Computer!

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Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 03 September 2011 - 05:50 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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