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HiJackThis log: possible malware issue - can't connect to internet


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23 replies to this topic

#1 db76

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Posted 24 August 2011 - 05:39 PM

Hello,
I have a problem with my system. I'm running Windows XP and have experienced some malware issues (redirect from Google etc).
Just recently I ran a boot scan and had it quarantine problem files and now I can't connect to the internet any longer.
Here is my HiJackthis log. I will get the other info specified in the directions in a subsequent post. Thank you in advance.
db76

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:56:59 AM, on 08/21/11
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver54\bin\swagent.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver54\bin\swstrtr.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver54\bin\swsoc.exe
C:\JRun4\verity\k2\_nti40\bin\k2admin.exe
C:\CFusionMX\runtime\bin\jrunsvc.exe
C:\CFusionMX\db\slserver52\bin\swagent.exe
C:\CFusionMX\runtime\bin\jrun.exe
C:\CFusionMX\db\slserver52\bin\swstrtr.exe
C:\CFusionMX\db\slserver52\bin\swsoc.exe
C:\Program Files\Firebird\Firebird_1_5\bin\fbguard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\JRun4\bin\jrun.exe
C:\JRun4\verity\k2\_nti40\bin\k2server.exe
C:\JRun4\verity\k2\_nti40\bin\k2index.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Firebird\Firebird_1_5\bin\fbserver.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Geoff\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:8500/CFIDE/administrator/index.cfm
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O2 - BHO: (no name) - {03809A73-7AB2-48EC-AC95-F292203B5760} - C:\WINDOWS\system32\atl7132.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart17.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install-ie/alttiff.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {A6A216EB-4F7C-11D5-8438-0000B456BA3D} (Matn5250 Control) - https://as400sec.pct.edu/matn5250/matn5250.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/67/install/gtdownls.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Autodesk Network Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskNetSrv.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: ColdFusion MX 7 ODBC Agent - Unknown owner - C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver54\bin\swagent.exe
O23 - Service: ColdFusion MX 7 ODBC Server - Unknown owner - C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver54\bin\swstrtr.exe
O23 - Service: ColdFusion MX 7 Search Server - Verity, Inc. - C:\JRun4\verity\k2\_nti40\bin\k2admin.exe
O23 - Service: ColdFusion MX Application Server - Macromedia Inc. - C:\CFusionMX\runtime\bin\jrunsvc.exe
O23 - Service: ColdFusion MX ODBC Agent - Unknown owner - C:\CFusionMX\db\slserver52\bin\swagent.exe
O23 - Service: ColdFusion MX ODBC Server - Unknown owner - C:\CFusionMX\db\slserver52\bin\swstrtr.exe
O23 - Service: Firebird Guardian - DefaultInstance (FirebirdGuardianDefaultInstance) - The Firebird Project - C:\Program Files\Firebird\Firebird_1_5\bin\fbguard.exe
O23 - Service: Firebird Server - DefaultInstance (FirebirdServerDefaultInstance) - The Firebird Project - C:\Program Files\Firebird\Firebird_1_5\bin\fbserver.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Macromedia JRun Admin Server - Macromedia Inc. - C:\JRun4\bin\jrunsvc.exe
O23 - Service: Macromedia JRun CFusion Server - Macromedia Inc. - C:\JRun4\bin\jrunsvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: MSSQLSERVER - Unknown owner - C:\PROGRA~1\MICROS~2\MSSQL\binn\sqlservr.exe (file missing)
O23 - Service: MSSQLServerADHelper - Unknown owner - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqladhlp.exe (file missing)
O23 - Service: SQLSERVERAGENT - Unknown owner - C:\PROGRA~1\MICROS~2\MSSQL\binn\sqlagent.exe (file missing)

--
End of file - 6994 bytes

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#2 db76

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Posted 26 August 2011 - 09:42 AM

Here is my DDS text and following that is the GMER log:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Run by Geoff at 9:08:40 on 2011-08-26
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.328 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Outdated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Outdated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver54\bin\swagent.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver54\bin\swstrtr.exe
C:\JRun4\servers\cfusion\cfusion-ear\cfusion-war\WEB-INF\cfusion\db\slserver54\bin\swsoc.exe
C:\JRun4\verity\k2\_nti40\bin\k2admin.exe
C:\CFusionMX\runtime\bin\jrunsvc.exe
C:\CFusionMX\db\slserver52\bin\swagent.exe
C:\CFusionMX\runtime\bin\jrun.exe
C:\CFusionMX\db\slserver52\bin\swstrtr.exe
C:\CFusionMX\db\slserver52\bin\swsoc.exe
C:\Program Files\Firebird\Firebird_1_5\bin\fbguard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrunsvc.exe
C:\JRun4\bin\jrun.exe
C:\JRun4\bin\jrun.exe
C:\JRun4\verity\k2\_nti40\bin\k2server.exe
C:\JRun4\verity\k2\_nti40\bin\k2index.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Firebird\Firebird_1_5\bin\fbserver.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
.
============== Pseudo HJT Report ===============
.
uInternet Connection Wizard,ShellNext = hxxp://127.0.0.1:8500/CFIDE/administrator/index.cfm
uURLSearchHooks: H - No File
BHO: {03809a73-7ab2-48ec-ac95-f292203b5760} - c:\windows\system32\atl7132.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [avast] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoca~1.lnk - c:\program files\common files\autodesk shared\acstart17.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {106E49CF-797A-11D2-81A2-00E02C015623} - hxxp://www.alternatiff.com/install-ie/alttiff.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A6A216EB-4F7C-11D5-8438-0000B456BA3D} - hxxps://as400sec.pct.edu/matn5250/matn5250.cab
DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} - hxxp://www.linksysfix.com/netcheck/67/install/gtdownls.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{19511238-D17F-48E4-AC23-613CFF6EB9B7} : DhcpNameServer = 68.87.75.198 68.87.64.150
TCP: Interfaces\{F33CFAC6-7F8C-4F8E-B4C7-C0DE75A5F7D2} : DhcpNameServer = 192.168.1.1
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\geoff\application data\mozilla\firefox\profiles\bqug2oi3.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=ZUGO&form=ZGAADF&q=
FF - plugin: c:\documents and settings\geoff\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\geoff\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\progra~1\sonyon~1\npsoe.dll
FF - plugin: c:\progra~1\sonyon~1\npsoeact.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-18 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-12-30 307928]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-12-30 19544]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-12-30 42184]
R2 ColdFusion MX 7 ODBC Agent;ColdFusion MX 7 ODBC Agent;c:\jrun4\servers\cfusion\cfusion-ear\cfusion-war\web-inf\cfusion\db\slserver54\bin\swagent.exe "coldfusion mx 7 odbc agent" --> c:\jrun4\servers\cfusion\cfusion-ear\cfusion-war\web-inf\cfusion\db\slserver54\bin\swagent.exe ColdFusion MX 7 ODBC Agent [?]
R2 ColdFusion MX 7 ODBC Server;ColdFusion MX 7 ODBC Server;c:\jrun4\servers\cfusion\cfusion-ear\cfusion-war\web-inf\cfusion\db\slserver54\bin\swstrtr.exe "coldfusion mx 7 odbc server" --> c:\jrun4\servers\cfusion\cfusion-ear\cfusion-war\web-inf\cfusion\db\slserver54\bin\swstrtr.exe ColdFusion MX 7 ODBC Server [?]
R2 ColdFusion MX 7 Search Server;ColdFusion MX 7 Search Server;c:\jrun4\verity\k2\_nti40\bin\k2admin.exe [2005-3-24 2732608]
R2 ColdFusion MX ODBC Agent;ColdFusion MX ODBC Agent;c:\cfusionmx\db\slserver52\bin\swagent.exe "coldfusion mx odbc agent" --> c:\cfusionmx\db\slserver52\bin\swagent.exe ColdFusion MX ODBC Agent [?]
R2 FirebirdGuardianDefaultInstance;Firebird Guardian - DefaultInstance;c:\program files\firebird\firebird_1_5\bin\fbguard.exe -s --> c:\program files\firebird\firebird_1_5\bin\fbguard.exe -s [?]
R2 Macromedia JRun Admin Server;Macromedia JRun Admin Server;c:\jrun4\bin\jrunsvc.exe [2005-3-24 61440]
R2 Macromedia JRun CFusion Server;Macromedia JRun CFusion Server;c:\jrun4\bin\jrunsvc.exe [2005-3-24 61440]
R3 FirebirdServerDefaultInstance;Firebird Server - DefaultInstance;c:\program files\firebird\firebird_1_5\bin\fbserver.exe -s --> c:\program files\firebird\firebird_1_5\bin\fbserver.exe -s [?]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-2-2 22712]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-2-2 366640]
S2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-9-4 271480]
.
=============== Created Last 30 ================
.
2011-08-18 00:06:35 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-08-18 00:06:34 -------- d-----w- c:\windows\system32\wbem\Repository
2011-08-10 23:49:35 139656 ------w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-10 23:46:56 10496 ------w- c:\windows\system32\dllcache\ndistapi.sys
.
==================== Find3M ====================
.
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-07 00:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 00:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-27 11:19:12 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2009-05-23 01:18:07 336 ----a-w- c:\program files\temp995.bat
.
============= FINISH: 9:12:56.04 ===============










GMER LOG:
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2011-08-26 09:17:30
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD1600JB-75GVA0 rev.08.02D08
Running: gmer.exe; Driver: C:\DOCUME~1\Geoff\LOCALS~1\Temp\kglyapod.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwEnumerateKey [0xED8EFBF2]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwEnumerateValueKey [0xED8EFA5D]

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateProcessEx [0xED947902]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObInsertObject
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs aswSP.SYS (avast! self protection module/AVAST Software)

AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/AVAST Software)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/AVAST Software)
AttachedDevice \FileSystem\Fastfat \Fat InCDrec.SYS (InCD File System Recognizer/Ahead Software AG)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)

---- EOF - GMER 1.0.15 ----

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Posted 29 August 2011 - 05:40 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415967 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 db76

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Posted 29 August 2011 - 10:36 PM

Hello,
I'm still in need of help.

I have not turned the computer back on since I posted the above dds and gmer logs so they should still be current. I haven't turned it back on because I can not connect to the internet with it (but need to).

I'm not sure if I can find the original Windows CD.

Thank you.

#5 m0le

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Posted 30 August 2011 - 07:01 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

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#6 db76

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Posted 31 August 2011 - 07:32 AM

Hello mOle,

I am still here. Thank you for helping me with my problem!

db76

#7 db76

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Posted 31 August 2011 - 07:33 AM

I will post the new log tomorrow.

db76

#8 m0le

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Posted 31 August 2011 - 04:55 PM

:thumbup2:
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#9 db76

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Posted 01 September 2011 - 08:24 AM

Hello,

Here is the scan from aswMBR. Note that the default setting is for "quickscan" so this is what I ran. If I need to do the scan of the full C drive, I will do so. Please let me know.

Do you need the MBR.dat file?

Thank you for your help!

db76


aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software
Run date: 2011-09-01 06:57:57
-----------------------------
06:57:57.890 OS Version: Windows 5.1.2600 Service Pack 3
06:57:57.890 Number of processors: 1 586 0x209
06:57:57.890 ComputerName: DELL2400 UserName: Geoff
06:57:59.640 Initialize success
06:58:00.781 AVAST engine defs: 11072900
06:59:01.765 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
06:59:01.765 Disk 0 Vendor: WDC_WD1600JB-75GVA0 08.02D08 Size: 152587MB BusType: 3
06:59:03.796 Disk 0 MBR read successfully
06:59:03.796 Disk 0 MBR scan
06:59:03.796 Disk 0 unknown MBR code
06:59:03.796 Disk 0 scanning sectors +312496380
06:59:03.953 Disk 0 scanning C:\WINDOWS\system32\drivers
06:59:22.531 Service scanning
06:59:26.203 Modules scanning
06:59:32.718 Disk 0 trace - called modules:
06:59:32.750 ntoskrnl.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
06:59:32.750 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x83fceab8]
06:59:32.750 3 CLASSPNP.SYS[f7665fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x83fa2b00]
06:59:33.843 AVAST engine scan C:\WINDOWS
07:00:27.531 AVAST engine scan C:\WINDOWS\system32
07:03:07.640 AVAST engine scan C:\WINDOWS\system32\drivers
07:03:29.593 AVAST engine scan C:\Documents and Settings\Geoff
07:20:23.875 AVAST engine scan C:\Documents and Settings\All Users
07:30:43.921 Scan finished successfully
07:46:14.953 Disk 0 MBR has been saved successfully to "F:\MBR.dat"
07:46:14.953 The log file has been saved successfully to "F:\aswMBR.txt"

#10 m0le

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Posted 01 September 2011 - 05:25 PM

The master boot record is showing unknown. We need to check that this is not a problem.

Please download MBRCheck to your desktop.

1. Double click MBRCheck.exe to run it (Right click and run as Administrator for Vista).
2. It will open a black window, please do not fix anything (if it gives you an option).
3. Exit that window and it will produce a log (MBRCheck_date_time).
4. Please post that log when you reply.
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#11 db76

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Posted 01 September 2011 - 07:01 PM

Hi m0le,

I ran MBRcheck. I'm using Windows XP. I'm not sure if MBRcheck created a log file or not. If it did I couldn't find where it put it. So instead I did a screen capture of the MBRcheck window. I have attached a copy of that image file. The image does show "Dell MBR Code detected."

Note also that when my system boots up I get a dialog box that says "MBAM terminated unexpectedly".

Thanks for your help.

db76

Attached Files



#12 m0le

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Posted 01 September 2011 - 07:43 PM

Dell MBRs are the types of MBRs that aren't always recognised. Let's attempt to reconnect you to the web.

We Need to Repair Your Internet Connection which has been broken by the removal of malware
  • Please download WinsockXPFix from a working machine and copy it to a CD or flash media.
  • Copy the file to the desktop on the non working machine.
  • Double Click on Posted Image on your desktop.
  • Push the Posted Image button.
  • Allow your system to reboot.

Please let me know if your connection is restored in your next reply
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#13 db76

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Posted 02 September 2011 - 07:36 AM

Hi mOle,

I am reconnected to the internet! Thank you very much!

I suppose the next step is making sure I've gotten rid of any and all virus traces. Is that right?

Thanks again!

db76

#14 m0le

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Posted 02 September 2011 - 06:08 PM

I suppose the next step is making sure I've gotten rid of any and all virus traces. Is that right?


:clapping:


Let's use MBAM and SAS to do just that

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


And

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#15 db76

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Posted 03 September 2011 - 12:04 PM

I have two MBAM log files here. I had started a scan which found one bad thing, but I paused it to do something on the net. When I went back to restart it, I thought that I should just restart from scratch. So there are two MBAM logs.

---------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7642

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

09/03/11 9:19:44 AM
mbam-log-2011-09-03 (09-19-44).txt

Scan type: Full scan (C:\|)
Objects scanned: 120897
Time elapsed: 44 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\system volume information\_restore{cca15f78-7193-4ca6-8115-2b570dd6546c}\rp1682\a0263992.exe (Trojan.Agent) -> Quarantined and deleted successfully.

---------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7642

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

09/03/11 12:55:36 PM
mbam-log-2011-09-03 (12-55-36).txt

Scan type: Full scan (C:\|)
Objects scanned: 364485
Time elapsed: 2 hour(s), 1 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\.fsharproj (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Geoff\application data\Sun\Java\deployment\cache\6.0\8\12aeda88-7721063a (Trojan.Agent) -> Quarantined and deleted successfully.




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