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Blue Screen+Wireless Internet Issue


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6 replies to this topic

#1 Joe Connor

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Posted 24 August 2011 - 12:28 PM

So,

First issue that is continues is that my internet keeps cutting off and it will not display any networks to connect to, I either have to hibernate and turn it on again or reboot the whole laptop.

Second issue is the blue screen of death which said 'Memory_Management'

Help would be appreciated :)

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#2 Allan

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Posted 24 August 2011 - 01:29 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 Joe Connor

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Posted 24 August 2011 - 03:36 PM

Here we go :)


==================================================
Dump File : 082411-32931-01.dmp
Crash Time : 8/24/2011 6:18:37 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041287
Parameter 2 : 0x00000080
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : usbuhci.sys
Caused By Address : usbuhci.sys+56b1
File Description : UHCI USB Miniport Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17586 (win7sp1_gdr.110324-1501)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3db
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : ntkrnlpa.exe+41e2d
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082411-32931-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,480
==================================================

==================================================
Dump File : 081611-19390-01.dmp
Crash Time : 8/16/2011 9:45:23 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xe85004d8
Parameter 2 : 0x00000000
Parameter 3 : 0x8ff2b203
Parameter 4 : 0x00000002
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+2b253
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3db
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : aswSP.SYS+2c203
Stack Address 3 : aswSP.SYS+ddb8
Computer Name :
Full Path : C:\Windows\Minidump\081611-19390-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,480
==================================================

==================================================
Dump File : 081611-19375-01.dmp
Crash Time : 8/16/2011 9:44:30 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xe3524c97
Parameter 2 : 0x00000000
Parameter 3 : 0x91342203
Parameter 4 : 0x00000002
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+2c203
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3db
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : aswSP.SYS+2c203
Stack Address 3 : aswSP.SYS+ddb8
Computer Name :
Full Path : C:\Windows\Minidump\081611-19375-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,536
==================================================

==================================================
Dump File : 081611-19484-01.dmp
Crash Time : 8/16/2011 9:43:06 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x962478a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 7.6.0.96 built by: WinDDK
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415db
Stack Address 1 : athr.sys+428a5
Stack Address 2 : athr.sys+42647
Stack Address 3 : athr.sys+41c52
Computer Name :
Full Path : C:\Windows\Minidump\081611-19484-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,600
==================================================

==================================================
Dump File : 081511-18657-01.dmp
Crash Time : 8/15/2011 12:44:43 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xb70f025e
Parameter 2 : 0x00000000
Parameter 3 : 0x91b4c203
Parameter 4 : 0x00000002
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+2b253
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3db
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : aswSP.SYS+2c203
Stack Address 3 : aswSP.SYS+ddb8
Computer Name :
Full Path : C:\Windows\Minidump\081511-18657-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,480
==================================================

==================================================
Dump File : 081511-19843-01.dmp
Crash Time : 8/15/2011 12:43:52 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xe80ae022
Parameter 2 : 0x00000000
Parameter 3 : 0x90130203
Parameter 4 : 0x00000002
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+2c203
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3db
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : aswSP.SYS+2c203
Stack Address 3 : aswSP.SYS+ddb8
Computer Name :
Full Path : C:\Windows\Minidump\081511-19843-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,544
==================================================

==================================================
Dump File : 081411-37034-01.dmp
Crash Time : 8/14/2011 12:10:40 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xd13d6010
Parameter 2 : 0x00000000
Parameter 3 : 0x90752203
Parameter 4 : 0x00000002
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+2c203
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3db
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : aswSP.SYS+2c203
Stack Address 3 : aswSP.SYS+ddb8
Computer Name :
Full Path : C:\Windows\Minidump\081411-37034-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 150,688
==================================================

==================================================
Dump File : 081411-33805-01.dmp
Crash Time : 8/14/2011 12:07:18 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xb8a11458
Parameter 2 : 0x00000000
Parameter 3 : 0x9072b203
Parameter 4 : 0x00000002
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+2c203
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3db
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : aswSP.SYS+2c203
Stack Address 3 : aswSP.SYS+ddb8
Computer Name :
Full Path : C:\Windows\Minidump\081411-33805-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 150,656
==================================================

==================================================
Dump File : 081411-15912-01.dmp
Crash Time : 8/14/2011 2:49:38 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x917198a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 7.6.0.96 built by: WinDDK
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415db
Stack Address 1 : athr.sys+428a5
Stack Address 2 : athr.sys+42647
Stack Address 3 : athr.sys+41c52
Computer Name :
Full Path : C:\Windows\Minidump\081411-15912-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,584
==================================================

==================================================
Dump File : 081411-20950-01.dmp
Crash Time : 8/14/2011 12:23:39 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xd0d85e4e
Parameter 2 : 0x00000000
Parameter 3 : 0x90951203
Parameter 4 : 0x00000002
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+2c203
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3db
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : aswSP.SYS+2c203
Stack Address 3 : aswSP.SYS+ddb8
Computer Name :
Full Path : C:\Windows\Minidump\081411-20950-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,584
==================================================

==================================================
Dump File : 081211-21091-01.dmp
Crash Time : 8/12/2011 4:53:58 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xff147217
Parameter 2 : 0x00000000
Parameter 3 : 0x90f3b203
Parameter 4 : 0x00000002
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+2c203
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3db
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : aswSP.SYS+2c203
Stack Address 3 : aswSP.SYS+ddb8
Computer Name :
Full Path : C:\Windows\Minidump\081211-21091-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,536
==================================================

==================================================
Dump File : 081211-20982-01.dmp
Crash Time : 8/12/2011 4:53:00 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x966778a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 7.6.0.96 built by: WinDDK
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415db
Stack Address 1 : athr.sys+428a5
Stack Address 2 : athr.sys+42647
Stack Address 3 : athr.sys+41c52
Computer Name :
Full Path : C:\Windows\Minidump\081211-20982-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,584
==================================================

==================================================
Dump File : 081111-22978-01.dmp
Crash Time : 8/11/2011 6:38:19 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xb3d62b85
Parameter 2 : 0x00000000
Parameter 3 : 0x90f56203
Parameter 4 : 0x00000001
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+2b253
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e40b
Stack Address 1 : ntkrnlpa.exe+413d8
Stack Address 2 : aswSP.SYS+2c203
Stack Address 3 : aswSP.SYS+ddb8
Computer Name :
Full Path : C:\Windows\Minidump\081111-22978-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,600
==================================================

==================================================
Dump File : 081011-21028-01.dmp
Crash Time : 8/10/2011 10:30:51 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x96aa18a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 7.6.0.96 built by: WinDDK
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : athr.sys+428a5
Stack Address 2 : athr.sys+42647
Stack Address 3 : athr.sys+41c52
Computer Name :
Full Path : C:\Windows\Minidump\081011-21028-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,584
==================================================

==================================================
Dump File : 081011-25911-01.dmp
Crash Time : 8/10/2011 8:15:51 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x96e508a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 7.6.0.96 built by: WinDDK
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : athr.sys+428a5
Stack Address 2 : athr.sys+42647
Stack Address 3 : athr.sys+41c52
Computer Name :
Full Path : C:\Windows\Minidump\081011-25911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,584
==================================================

==================================================
Dump File : 081011-19156-01.dmp
Crash Time : 8/10/2011 3:59:17 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x93853bdb
Caused By Driver : athr.sys
Caused By Address : athr.sys+41bdb
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 7.6.0.96 built by: WinDDK
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : athr.sys+41bdb
Stack Address 2 : athr.sys+68fc0
Stack Address 3 : athr.sys+698c7
Computer Name :
Full Path : C:\Windows\Minidump\081011-19156-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,584
==================================================

==================================================
Dump File : 080711-18844-01.dmp
Crash Time : 8/7/2011 1:26:13 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x90c5f8a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 7.6.0.96 built by: WinDDK
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : athr.sys+428a5
Stack Address 2 : athr.sys+42647
Stack Address 3 : athr.sys+41c52
Computer Name :
Full Path : C:\Windows\Minidump\080711-18844-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,584
==================================================

==================================================
Dump File : 080711-22932-01.dmp
Crash Time : 8/7/2011 11:51:43 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x96e698a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 7.6.0.96 built by: WinDDK
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : athr.sys+428a5
Stack Address 2 : athr.sys+42647
Stack Address 3 : athr.sys+41c52
Computer Name :
Full Path : C:\Windows\Minidump\080711-22932-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,600
==================================================

==================================================
Dump File : 061311-16879-01.dmp
Crash Time : 6/13/2011 9:52:45 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x9224e8a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 7.6.0.96 built by: WinDDK
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415cb
Stack Address 1 : athr.sys+428a5
Stack Address 2 : athr.sys+42647
Stack Address 3 : athr.sys+41c52
Computer Name :
Full Path : C:\Windows\Minidump\061311-16879-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 146,528
==================================================

#4 Allan

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Posted 24 August 2011 - 03:44 PM

First thing you want to do is uninstall Avast and replace it with another AV. Then you can contact Avast and tell them their self protection module is causing your system to blue screen. Let's see what happens after that.

#5 Joe Connor

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Posted 24 August 2011 - 04:21 PM

Once I had that blue screen I removed Avast on the 18th and replaced it with Avirva but have still had issues with the wireless adapter and also that blue screen today.

Edited by Joe Connor, 24 August 2011 - 04:22 PM.


#6 Joe Connor

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Posted 26 August 2011 - 05:16 AM

The wireless adapter issue is continuing at random times.

#7 Allan

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Posted 26 August 2011 - 06:25 AM

Go to the website of your computer manufacturer and look for updates for the chipset driver and the wireless adapter driver.




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