Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

PC really slow


  • Please log in to reply
9 replies to this topic

#1 nikcook

nikcook

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:09:15 AM

Posted 24 August 2011 - 08:13 AM

Hi, my girlfriend is experiencing a very slow PC (start up, whilst running and shut down) and numerous crashes in different programmes (unresponsive scripts, prgrammes not responding). I installed and ran AVG which highlighted a host of problems, as did Spybot but the computer is still playing up. I have been through the slow computer thread and done as much as I can but it's still at a snail's pace. We are using XP home, firefox browser, AVG anti virus and spybot SD. Any help would be appreciated.

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,663 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:15 AM

Posted 24 August 2011 - 10:03 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 nikcook

nikcook
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:09:15 AM

Posted 25 August 2011 - 07:25 AM

Hi, thanks for taking the time to help.
I have done as asked and here are the results.

SECURITY CHECK
Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG 2011
AVG PC Tuneup 2011
AVG 2011
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
MVPS Hosts File
Spybot - Search & Destroy
AVG PC Tuneup 2011
CCleaner
Java™ 6 Update 21
Out of date Java installed!
Adobe Flash Player 10.3.181.34
Adobe Reader 8.1.2
Out of date Adobe Reader installed!
Mozilla Firefox (x86 en-GB..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe is disabled!
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
``````````End of Log````````````

MINI TOOLBOX
MiniToolBox by Farbar
Ran by TRACEY DALE (administrator) on 25-08-2011 at 09:31:14
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", ",localho,t,127.0.0.1,*.local"
"network.proxy.type", 0
========================= Hosts content: =================================


127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 14844 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : WOOLLYDALE

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-0C-76-6A-7F-96

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.138

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 25 August 2011 08:36:40

Lease Expires . . . . . . . . . . : 26 August 2011 08:36:40

Server: Livebox-2FE0
Address: 192.168.1.1

Name: google.com
Addresses: 209.85.143.99, 209.85.143.104



Pinging google.com [209.85.143.104] with 32 bytes of data:



Reply from 209.85.143.104: bytes=32 time=43ms TTL=51

Reply from 209.85.143.104: bytes=32 time=42ms TTL=51



Ping statistics for 209.85.143.104:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 42ms, Maximum = 43ms, Average = 42ms

Server: Livebox-2FE0
Address: 192.168.1.1

Name: yahoo.com
Addresses: 69.147.125.65, 72.30.2.43, 98.137.149.56, 209.191.122.70
67.195.160.76



Pinging yahoo.com [67.195.160.76] with 32 bytes of data:



Reply from 67.195.160.76: bytes=32 time=107ms TTL=45

Reply from 67.195.160.76: bytes=32 time=108ms TTL=45



Ping statistics for 67.195.160.76:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 107ms, Maximum = 108ms, Average = 107ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 0c 76 6a 7f 96 ...... VIA Rhine II Fast Ethernet Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.138 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.138 192.168.1.138 20
192.168.1.0 255.255.255.0 192.168.1.138 192.168.1.138 20
192.168.1.138 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.138 192.168.1.138 20
224.0.0.0 240.0.0.0 192.168.1.138 192.168.1.138 20
255.255.255.255 255.255.255.255 192.168.1.138 192.168.1.138 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/24/2011 04:37:53 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (08/24/2011 01:57:29 PM) (Source: Application Hang) (User: )
Description: Fault bucket -1734604888.

Error: (08/24/2011 01:56:45 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 6.0.0.4240, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/24/2011 01:50:13 PM) (Source: Bonjour Service) (User: )
Description: 232: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (08/24/2011 01:50:13 PM) (Source: Bonjour Service) (User: )
Description: 224: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (08/24/2011 01:50:12 PM) (Source: Bonjour Service) (User: )
Description: 216: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (08/24/2011 01:34:06 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (08/23/2011 05:43:23 PM) (Source: Application Error) (User: )
Description: Faulting application filezilla.exe, version 3.3.5.1, faulting module filezilla.exe, version 3.3.5.1, fault address 0x003eb384.
Processing media-specific event for [filezilla.exe!ws!]

Error: (08/23/2011 05:36:43 PM) (Source: Application Error) (User: )
Description: Faulting application filezilla.exe, version 3.3.5.1, faulting module filezilla.exe, version 3.3.5.1, fault address 0x003eb384.
Processing media-specific event for [filezilla.exe!ws!]

Error: (08/23/2011 05:19:53 PM) (Source: Application Error) (User: )
Description: Faulting application filezilla.exe, version 3.3.5.1, faulting module filezilla.exe, version 3.3.5.1, fault address 0x003eb384.
Processing media-specific event for [filezilla.exe!ws!]


System errors:
=============
Error: (08/24/2011 04:39:04 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1058" attempting to start the service upnphost with arguments ""
in order to run the server:
{204810B9-73B2-11D4-BF42-00B0D0118B56}

Error: (08/24/2011 04:08:19 PM) (Source: DCOM) (User: TRACEY DALE)
Description: DCOM got error "%%1058" attempting to start the service helpsvc with arguments ""
in order to run the server:
{833E4010-AFF7-4AC3-AAC2-9F24C1457BCE}

Error: (08/24/2011 01:34:44 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1058" attempting to start the service upnphost with arguments ""
in order to run the server:
{204810B9-73B2-11D4-BF42-00B0D0118B56}

Error: (08/23/2011 04:56:53 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (08/23/2011 04:56:52 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (08/23/2011 04:56:52 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (08/23/2011 04:56:52 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (08/23/2011 04:56:52 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (08/23/2011 04:56:51 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (08/23/2011 04:56:51 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126


Microsoft Office Sessions:
=========================
Error: (03/23/2011 10:18:47 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 13 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/12/2011 06:13:54 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 59 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/06/2011 00:06:31 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 19 seconds with 0 seconds of active time. This session ended with a crash.

Error: (12/12/2010 10:46:29 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 47 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Ad-Aware (Version: 7.1.0.7)
Ad-Aware SE Personal
Adobe Bridge 1.0 (Version: 001.000.004)
Adobe Common File Installer (Version: 1.00.0000)
Adobe Flash Player 10 Plugin (Version: 10.3.181.34)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader 8.1.2 (Version: 8.1.2)
Adobe Shockwave Player (Version: 11)
Adobe Stock Photos 1.0 (Version: 001.000.000)
AOL UK
Apple Application Support (Version: 1.5.2)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
ATI Display Driver (Version: 7.94-030917m-011195C)
Audacity 1.2.6
AVG 2011 (Version: 10.0.1392)
AVG 2011 (Version: 10.0.1520)
AVG PC Tuneup 2011 (Version: 10.0.0.24)
Aztech CNR2900 V.92 Modem
Bonjour (Version: 3.0.0.2)
BufferChm (Version: 53.0.13.000)
CCleaner (Version: 3.07)
CustomerResearchQFolder (Version: 1.00.0000)
Destinations (Version: 53.0.13.000)
DeviceFunctionQFolder (Version: 1.00.0000)
DeviceManagementQFolder (Version: 1.00.0000)
DriverMax 5 (Version: 5.9.0.811)
Earthworm Jim (Remove only, requires CD)
eSupportQFolder (Version: 1.00.0000)
FileZilla Client 3.5.0 (Version: 3.5.0)
Firefox Preloader (Version: 1.0.366.0)
Free YouTube to MP3 Converter version 3.10.6.727
GdiplusUpgrade (Version: 1.00.01)
Google Update Helper (Version: 1.3.21.65)
Highlight Viewer (Windows Live Toolbar) (Version: 03.01.0146)
HijackThis 1.99.0 (Version: 1.99.0)
HP Deskjet 3900 series (Version: 5.0)
HP Extended Capabilities 5.0 (Version: 5.0)
HP Imaging Device Functions 5.0 (Version: 5.0)
HP Photosmart Essential (Version: 1.9.1.3)
HP Software Update (Version: 3.0.5.001)
HP Solution Center & Imaging Support Tools 5.0 (Version: 5.0)
HPDeskjet3900Series (Version: 1.00.0000)
HPProductAssistant (Version: 53.0.13.000)
iTunes (Version: 10.4.0.80)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 21 (Version: 6.0.210)
LAME v3.98.3 for Audacity
Logitech Updater (Version: 1.70)
Map Button (Windows Live Toolbar) (Version: 03.01.0146)
MarketResearch (Version: 53.0.13.000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Search Enhancement Pack (Version: 1.3.59.0)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works 2002 Setup Launcher
Microsoft Works 7.0 (Version: 07.02.0620)
Microsoft Works Suite Add-in for Microsoft Word (Version: 2.0.0.0000)
MicroStaff WINASPI NT
Mozilla Firefox 6.0 (x86 en-GB) (Version: 6.0)
MSVC80_x86_v2 (Version: 1.0.3.0)
MSVC90_x86 (Version: 1.0.1.2)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
Nintendo Wi-Fi USB Connector Registration Tool
Nokia Connectivity Cable Driver (Version: 7.1.35.0)
Nokia Ovi Player (Version: 2.1.11020)
Nokia_Multimedia_Common_Components_2_5 (Version: 2.7.16)
OpenOffice.org Installer 1.0 (Version: 1.0.9221)
Orange Livebox
Ovi Desktop Sync Engine (Version: 1.4.78.0)
Packard Bell Companion (Version: 1.1.5.1)
Pando Media Booster (Version: 2.3.0.10)
PaperPort 8.0 SE (Version: 1.0.0.0000)
PC Connectivity Solution (Version: 10.33.1.0)
Pivot Stickfigure Animator (Version: 2.2.5)
Project64 1.6 (Version: 1.6)
QuickTime (Version: 7.69.80.9)
Rapport (Version: 3.5.1008.53)
RAW FILE CONVERTER LE
Runtime 8.0 Libraries (Version: 1.0.0.0)
Safari (Version: 5.33.21.1)
SAMSUNG Mobile Composite Device Software
Samsung Mobile Modem Device Software
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
SAMSUNG USB Mobile Device Software
Smart Menus (Windows Live Toolbar) (Version: 03.01.0146)
SolutionCenter (Version: 50.0.152.000)
Sonic RecordNow! (Version: 6.5.0)
SpeedTouch USB Software
Spybot - Search & Destroy (Version: 1.6.2)
Status (Version: 53.0.13.000)
Theme Park World Fix (Version: 1.0.0)
TrayApp (Version: 53.0.13.000)
VIA Rhine-Family Fast Ethernet Adapter
Viewpoint Media Player
WebFldrs XP (Version: 9.50.6513)
WebReg (Version: 53.0.13.000)
Windows Driver Package - MobileTop (sshpmdm) Modem (02/23/2007 2.5.0.0) (Version: 02/23/2007 2.5.0.0)
Windows Driver Package - MobileTop (sshpusb) USB (02/23/2007 2.5.0.0) (Version: 02/23/2007 2.5.0.0)
Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0) (Version: 08/22/2008 7.0.0.0)
Windows Imaging Component (Version: 3.0.0.0)
Windows Live Favorites for Windows Live Toolbar (Version: 03.01.0146)
Windows Live Sign-in Assistant (Version: 5.000.818.6)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Toolbar Extension (Windows Live Toolbar) (Version: 03.01.0146)
Windows Media Format 11 runtime
Windows XP Service Pack 3 (Version: 20080414.031525)
Works Suite OS Pack (Version: 1.0.0.0000)
Works Synchronization (Version: 1.0.0.0000)

========================= Memory info: ===================================

Percentage of memory in use: 89%
Total physical RAM: 511.48 MB
Available physical RAM: 55.12 MB
Total Pagefile: 2537.49 MB
Available Pagefile: 1896.58 MB
Total Virtual: 2047.88 MB
Available Virtual: 1996.71 MB

========================= Partitions: =====================================

2 Drive c: (HDD) (Fixed) (Total:68.51 GB) (Free:28.51 GB) NTFS
4 Drive e: (Iomega HDD) (Fixed) (Total:1397.26 GB) (Free:1381.15 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator ASPNET Guest
HelpAssistant SUPPORT_388945a0 TRACEY DALE


**** End of log ****

MBAM
Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7562

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

25/08/2011 09:53:07
mbam-log-2011-08-25 (09-53-07).txt

Scan type: Quick scan
Objects scanned: 204213
Time elapsed: 9 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 22
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF6-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4D7B-9389-0F166788785A} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4D7B-9389-0F166788785A} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9FF05104-B030-46FC-94B8-81276E4E27DF} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2EFF3CF7-99C1-4c29-BC2B-68E057E22340} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98D9753D-D73B-42D5-8C85-4469CDA897AB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A6573479-9075-4A65-98A6-19FD29CF7374} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\RECYCLER\adapt_installer.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\pips.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
c:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.

GMER
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-25 12:43:09
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD800EB-11DJF0 rev.77.07W77
Running: 8btx3x78.exe; Driver: C:\DOCUME~1\TRACEY~1\LOCALS~1\Temp\pxldraod.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwAssignProcessToJobObject [0xB2346FC0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwCreateFile [0xB2347A56]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\29574\RapportCerberus32_29574.sys ZwCreateThread [0xB24FC130]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteFile [0xB2347BD4]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteKey [0xB234B27C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteValueKey [0xB234B2AE]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwLoadKey [0xB234B410]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenFile [0xB2347B2C]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xF7A98738]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenThread [0xB23472F6]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwProtectVirtualMemory [0xB2347428]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwQueryValueKey [0xB234B386]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwRenameKey [0xB234B2F0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwReplaceKey [0xB234B322]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwRestoreKey [0xB234B354]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSetContextThread [0xB2346F66]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSetInformationFile [0xB2347C40]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSetValueKey [0xB234B214]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSuspendThread [0xB2346F02]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xF7A987DC]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xF7A98878]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xF7A98914]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1240] ntdll.dll!KiUserApcDispatcher 7C90E450 5 Bytes JMP 00413DB0 C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe (RapportMgmtService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1240] kernel32.dll!LoadLibraryExW + C4 7C801BB9 4 Bytes CALL 71A60001
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1240] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 71A00022
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1240] WS2_32.dll!gethostbyname 71AB5355 5 Bytes JMP 71A90022
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[2952] ntdll.dll!KiUserApcDispatcher 7C90E450 5 Bytes JMP 0043E8E0 C:\Program Files\Trusteer\Rapport\bin\RapportService.exe (RapportService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[2952] kernel32.dll!LoadLibraryExW + C4 7C801BB9 4 Bytes CALL 71A80001
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[2952] USER32.dll!GetGUIThreadInfo + FB 7E428023 6 Bytes JMP 71AE001E
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[2952] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 719E0022
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[2952] WS2_32.dll!gethostbyname 71AB5355 5 Bytes JMP 71A20022

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----


Thanks again

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,663 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:15 AM

Posted 25 August 2011 - 08:17 PM

Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/


  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
  • Close SUPERAntiSpyware.
Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

  • Open SUPERAntiSpyware.
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Post SUPERAntiSpyware log.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 nikcook

nikcook
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:09:15 AM

Posted 26 August 2011 - 09:22 AM

Hello again, here's the results from the Superantispyware scan

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/26/2011 at 01:11 PM

Application Version : 5.0.1118

Core Rules Database Version : 7606
Trace Rules Database Version: 5418

Scan type : Complete Scan
Total Scan Time : 04:28:29

Operating System Information
Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 222
Memory threats detected : 0
Registry items scanned : 35333
Registry threats detected : 8
File items scanned : 113214
File threats detected : 7

Rogue.Component/Trace
HKLM\Software\Microsoft\5808C21C
HKLM\Software\Microsoft\5808C21C#5808c21c
HKLM\Software\Microsoft\5808C21C#Version
HKLM\Software\Microsoft\5808C21C#red_srv
HKLM\Software\Microsoft\5808C21C#red_srv_bckp

Adware.Vundo Variant
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{33DA9E3C-935E-4EC2-977D-AFE3A3B5E727}
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks#{33DA9E3C-935E-4EC2-977D-AFE3A3B5E727}
HKCR\CLSID\{33DA9E3C-935E-4EC2-977D-AFE3A3B5E727}

Adware.MyWebSearch/FunWebProducts
ZIP ARCHIVE( C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\SPYBOT - SEARCH & DESTROY\RECOVERY\FUNWEBPRODUCTS10.ZIP )/PROGRAM FILES/MYWEBSEARCH/BAR/1.BIN/F3PSSAVR.SCR
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\SPYBOT - SEARCH & DESTROY\RECOVERY\FUNWEBPRODUCTS10.ZIP
ZIP ARCHIVE( C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\SPYBOT - SEARCH & DESTROY\RECOVERY\FUNWEBPRODUCTS4.ZIP )/F3PSSAVR.SCR
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\SPYBOT - SEARCH & DESTROY\RECOVERY\FUNWEBPRODUCTS4.ZIP
C:\PROGRAM FILES\WINDOWS LIVE\MESSENGER\MSIMG32.DLL
C:\PROGRAM FILES\WINDOWS LIVE\MESSENGER\RICHED20.DLL

Adware.MyWebSearch
ZIP ARCHIVE( C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\SPYBOT - SEARCH & DESTROY\RECOVERY\FUNWEBPRODUCTS10.ZIP )/PROGRAM FILES/MYWEBSEARCH/BAR/1.BIN/MWSOEMON.EXE


Thanks
Nik

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,663 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:15 AM

Posted 26 August 2011 - 04:00 PM

How is computer doing?

Your computer could use another 512MB of RAM for better performance.

Re-run MiniToolBox.

Checkmark following boxes:
  • Reset FF Proxy Settings
Click Go and post the result.

Restart computer.

Re-run MiniToolBox.

Checkmark following boxes:
  • Report FF Proxy Settings
Click Go and post the result.

=============================================

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 nikcook

nikcook
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:09:15 AM

Posted 28 August 2011 - 04:03 AM

Hi, the PC is showing some improvement but as you said some more RAM should help. Here's the results from the latest scans.

MiniToolBox by Farbar
Ran by TRACEY DALE (administrator) on 27-08-2011 at 08:53:26
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

"Reset FF Proxy Settings": Firefox Proxy settings were reset.


**** End of log ****

MiniToolBox by Farbar
Ran by TRACEY DALE (administrator) on 27-08-2011 at 09:07:47
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= FF Proxy Settings: ==============================


**** End of log ****

ESET scan

C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP12\A0004824.dll Win32/Toolbar.MyWebSearch application cleaned by deleting - quarantined
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP12\A0004825.dll Win32/Toolbar.MyWebSearch application cleaned by deleting - quarantined
C:\WINDOWS\system32\cLloWvut.ini Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\WINDOWS\system32\doqyttij.ini Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined


Thanks

#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,663 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:15 AM

Posted 28 August 2011 - 11:32 AM

Unless you installed Viewpoint Manager knowledgeably...
Go Start>Control Panel>Add\Remove (Programs and Features in Vista), and...
Uninstall any of the following programs associated with Viewpoint:
* Viewpoint Manager
* Viewpoint Media Player
* Viewpoint Toolbar
This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware ("drive-by-install") as it is installed without your consent through programs like AOL, AIM, Compuserve, etc.

=============================================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

==================================================================

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

==================================================================

Let's see your startups....

Download, and install Quick Startup: http://www.glarysoft.com/qs.html
Go File>Export, save report, and paste it into your next post.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 nikcook

nikcook
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:09:15 AM

Posted 29 August 2011 - 07:00 AM

Hi again, not sure if you wanted to see the report from java removal but I'll include anyway.

JAVA
JavaRa 1.16 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Mon Aug 29 12:26:01 2011

Found and removed: C:\Documents and Settings\TRACEY DALE\Application Data\Sun\Java\jre1.6.0_11

Found and removed: C:\Documents and Settings\TRACEY DALE\Application Data\Sun\Java\jre1.6.0_14

Found and removed: C:\Documents and Settings\TRACEY DALE\Application Data\Sun\Java\jre1.6.0_15

Found and removed: C:\Documents and Settings\TRACEY DALE\Application Data\Sun\Java\jre1.6.0_17

Found and removed: C:\Documents and Settings\TRACEY DALE\Application Data\Sun\Java\jre1.6.0_21

Found and removed: Applications\java.exe

Found and removed: Applications\javaw.exe

Found and removed: JavaPlugin.FamilyVersionSupport

Found and removed: CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0000-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0001-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0002-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0002-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0003-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0004-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0000-0004-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0000-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0001-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0002-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0003-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0003-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0004-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0004-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0005-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0005-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0006-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0006-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0007-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0001-0007-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0000-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0001-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0001-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0002-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0002-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0004-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0005-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0006-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0007-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0007-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0008-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0008-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0009-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0009-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0010-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0010-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0011-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0011-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0012-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0012-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0013-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0013-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0014-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0014-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0015-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0015-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0016-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0016-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0017-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0017-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0018-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0018-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0019-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0019-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0020-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0020-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0021-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0021-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0022-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0022-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0023-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0023-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0024-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0024-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0025-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0025-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0026-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0026-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0027-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0027-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0028-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0028-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0029-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0029-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0030-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0014-0002-0030-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0014-0002-FFFF-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0000-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0003-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0003-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0004-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0005-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0007-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0007-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0012-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0012-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0013-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0013-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0013-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0014-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0014-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0014-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0015-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0015-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0016-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0016-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0016-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0017-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0017-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0017-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0018-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0018-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0018-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0019-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0019-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0019-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0020-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0020-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0020-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0021-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0021-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0021-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0022-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0022-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0022-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0023-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0023-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0023-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0024-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0024-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0024-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0025-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0025-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0025-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0026-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0026-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0026-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0027-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0027-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0027-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0028-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0028-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0028-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0029-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0029-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0029-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0030-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0030-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0015-0000-0030-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0008-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0008-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0008-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0009-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0009-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0009-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBC}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBB}

Found and removed: CLSID\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBC}

Found and removed: JavaScript

Found and removed: JavaScript Author

Found and removed: JavaScript1.1

Found and removed: JavaScript1.1 Author

Found and removed: JavaScript1.2

Found and removed: JavaScript1.2 Author

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0015-0000-FFFF-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{E19F9331-3110-11D4-991C-005004D3B3DB}

Found and removed: Software\Classes\JavaPlugin.160_13

Found and removed: Software\JavaSoft\Java Update

Found and removed: SOFTWARE\Classes\JavaPlugin

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_13

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608500}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4A03706F-666A-4037-7777-5F2748764D10}

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.1

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.1.1

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.1.2

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.1.3

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.2

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.2.1

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.3

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.3.1

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.4

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.4.1

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.4.2

Found and removed: SOFTWARE\MozillaPlugins\@java.com/JavaPlugin\MimeTypes\application/x-java-applet;version=1.5

JavaRa 1.16 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Mon Aug 29 12:26:46 2011

Found and removed: CLSID\{CAFEEFAC-0014-0002-FFFF-ABCDEFFEDCBA}

------------------------------------

Finished reporting.


QUICK START UP REPORT

Startup List report created on 29/08/2011 by Startup Manager


Name: AVG_TRAY
Path: C:\Program Files\AVG\AVG10\avgtray.exe
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
Status: Enabled
------------------------------------------------------------------------------------------

Name: iTunesHelper
Path: "C:\Program Files\iTunes\iTunesHelper.exe"
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
Status: Enabled
------------------------------------------------------------------------------------------

Name: SunJavaUpdateSched
Path: "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
Status: Enabled
------------------------------------------------------------------------------------------

Name: CTFMON.EXE
Path: C:\WINDOWS\System32\CTFMON.EXE
Location: HKEY_USERS.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run
Status: Enabled
------------------------------------------------------------------------------------------

Name: ctfmon.exe
Path: C:\WINDOWS\system32\ctfmon.exe
Location: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
Status: Enabled
------------------------------------------------------------------------------------------

Name: SUPERAntiSpyware
Path: C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
Location: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
Status: Enabled
------------------------------------------------------------------------------------------
Total 6 Items

Please note that I will be away from this PC for a week but I will be checking in and hope to get my girldfriend to continue if anything else needs to be done (she admits not being too computer savvy but I should be able to run her through a few things)

Thanks
Nik

#10 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,663 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:15 AM

Posted 29 August 2011 - 10:31 AM

Re-run Quick Startup and UN-check:

iTunesHelper
SunJavaUpdateSched
SUPERAntiSpyware
(leave it alone if you have paid version)

Restart computer.

==================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users