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IE9 - slow and odd behaviour


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#1 123oliver

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Posted 24 August 2011 - 07:47 AM

It would be great if someone could help with this.

For the last few weeks my computer has been doing the following when I have been online...

When I press the back button it will jump back two pages.

Very slow at loading pages at times

When I do a google search and then choose a page to look at a flash of the previous page that I was looking at (before the google search) will come up on the screen for a second and then it goes to the page that I chose.

I have avast, super anti spyware and malwarebytes on the computer and they have picked nothing up. In addition I have downloaded spybot but this hasn't found anything either.

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#2 123oliver

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Posted 24 August 2011 - 05:07 PM

In addition I have now found that avast wont open due to a side by side configeration problem.

#3 Budapest

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Posted 24 August 2011 - 05:12 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes (make sure you update Malwarebytes). Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 123oliver

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Posted 24 August 2011 - 05:32 PM

Hi

Thanks for your help - log below...

malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7558

Windows 6.1.7600
Internet Explorer 9.0.8112.16421

24/08/2011 23:30:46
mbam-log-2011-08-24 (23-30-46).txt

Scan type: Quick scan
Objects scanned: 172884
Time elapsed: 5 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 Budapest

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Posted 24 August 2011 - 05:33 PM

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 123oliver

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Posted 25 August 2011 - 03:06 PM

Hi

Please see the log posted below.

Just a couple of bits...

I only turned the internet off a couple of minutes into the scan.

I had to uninstall Avast as it wouldn't open for me to shut down the real time protection - sounds really dumb I know - I will re install if you say to and will stay off the internet until it is back on.

Thanks


Oliver.




GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-25 20:30:16
Windows 6.1.7600 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD32 rev.11.0
Running: pl41kv7c.exe; Driver: C:\Users\TEAMST~1\AppData\Local\Temp\fgloyfoc.sys


---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwSaveKeyEx + 13BD 83059569 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 8307E092 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}
.text C:\Windows\system32\DRIVERS\atikmdag.sys section is writeable [0x92E14000, 0x38CD55, 0xE8000020]

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc] [73C02494] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup] [73BE5624] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown] [73BE56E2] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree] [73C0250F] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics] [73BF8573] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage] [73BF4D27] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth] [73BF50CE] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight] [73BF51A3] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromHBITMAP] [73BF66D0] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC] [73BF82CA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode] [73BF8819] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode] [73BF907A] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI] [73BFE21D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1740] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage] [73BF4C59] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\002268df93c1
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Upgrade\LocalRadioSettings
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\002268df93c1 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Upgrade\LocalRadioSettings (not active ControlSet)

---- EOF - GMER 1.0.15 ----

#7 Budapest

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Posted 25 August 2011 - 03:59 PM

Try reinstalling Avast and see if you can run a scan with it.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 123oliver

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Posted 25 August 2011 - 04:14 PM

Hi

I have reinstalled but it still wont open and is saying that it's 'side by side configeration is incorrect'.

#9 Budapest

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Posted 25 August 2011 - 04:42 PM

Have a read of this:

http://forum.avast.com/index.php?topic=55888.0
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 123oliver

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Posted 26 August 2011 - 04:16 AM

Hi

I downloaded the file and removed and reinstalled Avast as one of the other posts recommended. I couldn't follow his instructions as I couldn't work out how to - 4. Create a folder called "ms" (without the quotes) on your root directory of your hard drive ex. c:\ms.

Thanks


Oliver.

#11 123oliver

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Posted 26 August 2011 - 05:49 PM

Hi

I just looked and I already had the visual C package on my computer - both 2008 and 2010 versions?

#12 Budapest

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Posted 27 August 2011 - 04:04 PM

I would try removing both versions and then reinstall the 2010 version.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 123oliver

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Posted 28 August 2011 - 06:49 PM

Hi

I have removed both and reinstalled both seperatley (so have tried just 2008 and just 2010) but still have the problem. I then removed both again and also removed avast. I then installed the visual c 2008 and managed to follow the previous instructions in full. I then loaded avast again but it still has the same problem! Plus I still have the same problem off a probable virus! It's not going well!

Thanks for your help - can you think of anything else to try?

#14 Budapest

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Posted 28 August 2011 - 07:57 PM

I think this is going to take a more in-depth look.

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 123oliver

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Posted 29 August 2011 - 04:59 PM

Hi

I have followed the guide and posted the topic with attached files as it said.

Thanks for your help thus far.


Oliver.




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