Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Keylogged - uncertain of specifics


  • This topic is locked This topic is locked
4 replies to this topic

#1 Al Capwn

Al Capwn

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:35 PM

Posted 23 August 2011 - 09:42 PM

I accidentally downloaded a keylogger earlier, or something that enabled someone to access my passwords. I deleted the file that I had downloaded, however my computer is running rather slowly and my CPU usage has been much higher than normal. This leads me to question whether the keylogger was not deleted or had left something behind. Furthermore, when I go on a page like Facebook, it tells me that it is unencrypted and can be viewed by third parties. Any suggestions?

Edited by Orange Blossom, 23 August 2011 - 10:20 PM.
Moved back. ~ OB


BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,911 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:06:35 PM

Posted 23 August 2011 - 10:18 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Al Capwn

Al Capwn
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:35 PM

Posted 03 September 2011 - 01:54 PM

Several days ago I downloaded a keylogger. I deleted the file that I downloaded it with, however I'm uncertain of whether it's been removed. When loading something like Facebook, I get a message saying that third party members could easily view it and my CPU usage is abnormally high even when running nothing. I'd just like to play it on the safe side. I followed the preparation guide and have the requested DDS logs.

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_24
Run by Dave at 20:44:26 on 2011-08-24
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1548 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\windows\system32\svchost -k DcomLaunch
svchost.exe
C:\windows\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\windows\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\windows\system32\nvsvc32.exe
C:\windows\system32\PnkBstrA.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\wuauclt.exe
C:\windows\system32\wscntfy.exe
C:\windows\Explorer.EXE
C:\windows\system32\ctfmon.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
mDefault_Search_URL = hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13917&gct=&gc=1&q=
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13917&gct=&gc=1&q=%s
uURLSearchHooks: DefaultSearchHook Class: {c94e154b-1459-4a47-966b-4b843befc7db} - c:\program files\asksearch\bin\DefaultSearch.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: Updater For ooVoo Toolbar: {442ae524-eba5-4b17-82f3-888d68bc999a} - c:\program files\oovootb\auxi\oovooAu.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: StartNow Toolbar Helper: {6e13d095-45c3-4271-9475-f3b48227dd9f} - c:\program files\startnow toolbar\Toolbar32.dll
BHO: ooVoo Toolbar Helper: {92b514fd-a316-4736-99eb-2a6532d02e7d} - c:\program files\oovoo toolbar\Toolbar32.dll
BHO: {99E00A4C-D35E-11DD-BA95-9B6A56D89593} - No File
BHO: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers runtime\YontooIEClient.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll
TB: ooVoo Toolbar: {3d475351-3508-4de9-a7c0-b0ceb0859fbe} - c:\program files\oovoo toolbar\Toolbar32.dll
TB: StartNow Toolbar: {5911488e-9d1e-40ec-8cbb-06b231cc153f} - c:\program files\startnow toolbar\Toolbar32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
dRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
dRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
dRun: [Logitech Vid] "c:\program files\logitech\logitech vid\vid.exe" -bootmode
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1 71.242.0.12
TCP: Interfaces\{5776C034-D826-43D6-AD18-262E0F808AA8} : DhcpNameServer = 192.168.1.1 71.242.0.12
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\dave\application data\mozilla\firefox\profiles\eke6lywh.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/?pc=Z131&install_date=20110821
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z131&form=ZGAADF&install_date=20110821&q=
FF - component: c:\documents and settings\dave\application data\mozilla\firefox\profiles\eke6lywh.default\extensions\{99e00a4c-d35e-11dd-ba95-9b6a56d89593}\components\dtTransparency.dll
FF - component: c:\documents and settings\dave\application data\mozilla\firefox\profiles\eke6lywh.default\extensions\{99e00a4c-d35e-11dd-ba95-9b6a56d89593}\components\dtTransparency3.5.dll
FF - component: c:\documents and settings\dave\application data\mozilla\firefox\profiles\eke6lywh.default\extensions\{99e00a4c-d35e-11dd-ba95-9b6a56d89593}\components\dtTransparency3.6.dll
FF - plugin: c:\documents and settings\dave\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
.
---- FIREFOX POLICIES ----
pref(dom.disable_open_during_load, true);
============= SERVICES / DRIVERS ===============
.
S4 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2009-6-2 234888]
S4 CwAltaService20;ContentWatch;c:\program files\contentwatch\internet protection\cwsvc.exe --> c:\program files\contentwatch\internet protection\cwsvc.exe [?]
S4 Updater Service for ooVoo Toolbar;Updater Service for ooVoo Toolbar;c:\program files\oovoo toolbar\ToolbarUpdaterService.exe [2011-7-29 267488]
S4 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;c:\program files\startnow toolbar\ToolbarUpdaterService.exe [2011-7-27 267488]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-1 24652]
.
=============== Created Last 30 ================
.
2011-08-24 03:00:47 -------- d-----w- c:\documents and settings\dave\application data\EstraniaV2.1
2011-08-21 20:08:12 -------- d--h--w- C:\Window
2011-08-21 06:21:20 -------- d-----w- c:\program files\StartNow Toolbar
2011-08-21 06:21:18 -------- d-----w- c:\program files\Yontoo Layers Runtime
2011-08-21 06:21:17 -------- d-----w- c:\documents and settings\all users\application data\Tarma Installer
2011-08-10 06:07:37 -------- d-----w- c:\program files\ooVoo Toolbar
2011-08-09 19:51:02 49152 ----a-w- c:\program files\mozilla firefox\distribution\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}\components\XPATLCOM.dll
2011-08-09 19:51:02 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-08-09 19:51:01 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2011-08-09 19:51:00 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-08-09 19:51:00 785368 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-08-09 19:51:00 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-08-09 19:51:00 478168 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-08-09 19:51:00 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-08-09 19:51:00 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-08-09 19:51:00 1846232 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-08-09 19:51:00 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-08-03 22:50:02 -------- d-----w- c:\documents and settings\dave\application data\.minecraft
.
==================== Find3M ====================
.
2011-08-14 22:03:28 138160 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2011-08-14 22:03:23 271200 ----a-w- c:\windows\system32\PnkBstrB.xtr
2011-08-14 22:03:23 271200 ----a-w- c:\windows\system32\PnkBstrB.exe
2011-08-14 21:14:56 271200 ----a-w- c:\windows\system32\PnkBstrB.ex0
.
============= FINISH: 20:45:07.39 ===============

Attached Files


Edited by Orange Blossom, 03 September 2011 - 03:55 PM.
Merged topics. ~ OB


#4 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,622 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:35 PM

Posted 18 September 2011 - 02:45 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415841 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#5 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,622 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:35 PM

Posted 23 September 2011 - 02:50 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users