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I have a really bad virus i believe that i cant get rid of


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15 replies to this topic

#1 jpixta

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Posted 23 August 2011 - 08:48 PM

The virus I believe is a csrss virus because I looked at my processes and there are three instances running and one of them takes about a gig of memory which i know isnt normal but the wierd thing is that whenever a try an anti-virus program i cant ever get rid of it because whenever i click the fix button or whatever then i get the blod and i have tried a number of different antivirus..... please!!!! help me

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#2 jpixta

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Posted 23 August 2011 - 08:50 PM

I have really tried pretty much everything that i can im not exactly good at windows stuff cause i just switched from a mac but I also know what im doing and I am pretty good with computers in general, please help me fix this

#3 Broni

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Posted 23 August 2011 - 09:58 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#4 jpixta

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Posted 23 August 2011 - 10:46 PM

oh and one other thing that makes this complicated is that i already have anti-malwarebytes and whenever i try to get rid of the virus i find i get the blod

#5 Broni

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Posted 23 August 2011 - 10:48 PM

blod?

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 jpixta

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Posted 23 August 2011 - 11:21 PM

oh sorry i meant to say bsod instead of blod

#7 jpixta

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Posted 23 August 2011 - 11:24 PM

Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is disabled!)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 27
Out of date Java installed!
Adobe Flash Player 10.3.181.14
Adobe Reader X (10.0.1)
Mozilla Firefox (x86 en-US..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
IObit IObit Malware Fighter IMFsrv.exe
Thermaltake Challenger Pro Ttsystray.exe
``````````End of Log````````````

MiniToolBox by Farbar
Ran by Jeremy Pixton (administrator) on 23-08-2011 at 21:50:39
Windows 7 Professional Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: serviio.dyndns.org:80

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

192.168.1.101.serviio.dyndns.org
192.168.1.101.serviio.dyndns.org127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com

========================= IP Configuration: ================================The following helper DLL cannot be loaded: WSHELPER.DLL.


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Hamachi" nexthop=5.0.0.1 publish=Yes
set interface interface="Hamachi" forwarding=disabled advertise=disabled metric=9000 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Jpixta-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ut.comcast.net.

Ethernet adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hshld.com
Description . . . . . . . . . . . : Anchorfree HSS Adapter
Physical Address. . . . . . . . . : 00-FF-E1-37-D1-AB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Network 1:

Connection-specific DNS Suffix . : hsd1.ut.comcast.net.
Description . . . . . . . . . . . : Realtek PCI GBE Family Controller
Physical Address. . . . . . . . . : F4-6D-04-04-AF-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2518:9e09:5ffe:7286%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, August 23, 2011 9:33:32 PM
Lease Expires . . . . . . . . . . : Wednesday, August 24, 2011 9:33:31 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 250899716
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-29-59-1E-F4-6D-04-04-AF-7F
DNS Servers . . . . . . . . . . . : 68.87.85.102
68.87.69.150
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Hamachi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-05-EE-79-8B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e95c:8b0e:2142:9b9%17(Preferred)
IPv4 Address. . . . . . . . . . . : 5.238.121.139(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Tuesday, August 23, 2011 9:33:32 PM
Lease Expires . . . . . . . . . . : Wednesday, August 22, 2012 9:35:39 PM
Default Gateway . . . . . . . . . : 5.0.0.1
DHCP Server . . . . . . . . . . . : 5.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 410679740
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-29-59-1E-F4-6D-04-04-AF-7F
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hshld.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4A89DB3B-A0B2-438E-8EF1-39A1CA62DDDA}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.ut.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging google.com [74.125.73.105] with 32 bytes of data:
Reply from 74.125.73.105: bytes=32 time=75ms TTL=46
Reply from 74.125.73.105: bytes=32 time=75ms TTL=46

Ping statistics for 74.125.73.105:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 75ms, Maximum = 75ms, Average = 75ms

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=44ms TTL=51
Reply from 209.191.122.70: bytes=32 time=43ms TTL=51

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 43ms, Maximum = 44ms, Average = 43ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
25...00 ff e1 37 d1 ab ......Anchorfree HSS Adapter
10...f4 6d 04 04 af 7f ......Realtek PCI GBE Family Controller
17...7a 79 05 ee 79 8b ......Hamachi Network Interface
1...........................Software Loopback Interface 1
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
30...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
28...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
33...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 5.0.0.1 5.238.121.139 9256
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 20
5.0.0.0 255.0.0.0 On-link 5.238.121.139 9256
5.238.121.139 255.255.255.255 On-link 5.238.121.139 9256
5.255.255.255 255.255.255.255 On-link 5.238.121.139 9256
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.101 276
192.168.1.101 255.255.255.255 On-link 192.168.1.101 276
192.168.1.255 255.255.255.255 On-link 192.168.1.101 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.101 276
224.0.0.0 240.0.0.0 On-link 5.238.121.139 9256
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.101 276
255.255.255.255 255.255.255.255 On-link 5.238.121.139 9256
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 5.0.0.1 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 276 fe80::/64 On-link
17 276 fe80::/64 On-link
10 276 fe80::2518:9e09:5ffe:7286/128
On-link
17 276 fe80::e95c:8b0e:2142:9b9/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
17 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/23/2011 08:38:26 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.
.

Error: (08/23/2011 08:38:26 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.
.

Error: (08/23/2011 08:04:53 PM) (Source: Application Hang) (User: )
Description: The program mbam.exe version 1.51.1.1076 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1760

Start Time: 01cc6201b78bf1f7

Termination Time: 0

Application Path: D:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

Report Id: 72b70f0d-cdf5-11e0-a22c-f46d0404af7f

Error: (08/23/2011 07:53:55 PM) (Source: Application Hang) (User: )
Description: The program steam.exe version 1.0.1065.11 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1994

Start Time: 01cc6200801ce92e

Termination Time: 3

Application Path: C:\Program Files (x86)\Steam\steam.exe

Report Id: eb667c64-cdf3-11e0-a22c-f46d0404af7f

Error: (08/23/2011 07:32:03 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.
.

Error: (08/23/2011 07:32:02 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.
.

Error: (08/23/2011 07:22:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: hl2.exe, version: 0.0.0.0, time stamp: 0x4e384ca8
Faulting module name: filesystem_steam.dll_unloaded, version: 0.0.0.0, time stamp: 0x4e42e61d
Exception code: 0xc0000005
Fault offset: 0x7388e649
Faulting process id: 0x1818
Faulting application start time: 0xhl2.exe0
Faulting application path: hl2.exe1
Faulting module path: hl2.exe2
Report Id: hl2.exe3

Error: (08/23/2011 06:45:43 AM) (Source: MsiInstaller) (User: Jeremy Pixton)Jeremy Pixton
Description: Product: Visual Studio 2008 x64 Redistributables -- Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Error: (08/23/2011 06:43:32 AM) (Source: MsiInstaller) (User: Jeremy Pixton)Jeremy Pixton
Description: Product: Visual Studio 2008 x64 Redistributables -- Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Error: (08/23/2011 05:12:34 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.
.


System errors:
=============
Error: (08/23/2011 09:43:10 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (08/23/2011 09:39:03 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (08/23/2011 09:37:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service.

Error: (08/23/2011 09:33:41 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue[::]:443

Error: (08/23/2011 09:33:41 PM) (Source: RasSstp) (User: )
Description: The Secure Socket Tunneling Protocol service could not be configured to accept incoming connections. The detailed error message is provided below. Correct the problem and restart the SSTP service.

The process cannot access the file because it is being used by another process.

Error: (08/23/2011 09:33:35 PM) (Source: Service Control Manager) (User: )
Description: The Norton Internet Security service failed to start due to the following error:
%%2

Error: (08/23/2011 09:33:34 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall service depends on the Windows Firewall Authorization Driver service which failed to start because of the following error:
%%183

Error: (08/23/2011 09:33:34 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall Authorization Driver service failed to start due to the following error:
%%183

Error: (08/23/2011 09:20:58 PM) (Source: Service Control Manager) (User: )
Description: The Routing and Remote Access service terminated with service-specific error %%1115.

Error: (08/23/2011 09:20:55 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%16405


Microsoft Office Sessions:
=========================
Error: (08/23/2011 08:38:26 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.

Error: (08/23/2011 08:38:26 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.

Error: (08/23/2011 08:04:53 PM) (Source: Application Hang)(User: )
Description: mbam.exe1.51.1.1076176001cc6201b78bf1f70D:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe72b70f0d-cdf5-11e0-a22c-f46d0404af7f

Error: (08/23/2011 07:53:55 PM) (Source: Application Hang)(User: )
Description: steam.exe1.0.1065.11199401cc6200801ce92e3C:\Program Files (x86)\Steam\steam.exeeb667c64-cdf3-11e0-a22c-f46d0404af7f

Error: (08/23/2011 07:32:03 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.

Error: (08/23/2011 07:32:02 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.

Error: (08/23/2011 07:22:21 PM) (Source: Application Error)(User: )
Description: hl2.exe0.0.0.04e384ca8filesystem_steam.dll_unloaded0.0.0.04e42e61dc00000057388e649181801cc61f272fba2d3c:\program files (x86)\steam\steamapps\jpixta\team fortress 2\hl2.exefilesystem_steam.dll834c2426-cdef-11e0-86ec-f46d0404af7f

Error: (08/23/2011 06:45:43 AM) (Source: MsiInstaller)(User: Jeremy Pixton)Jeremy Pixton
Description: Product: Visual Studio 2008 x64 Redistributables -- Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (08/23/2011 06:43:32 AM) (Source: MsiInstaller)(User: Jeremy Pixton)Jeremy Pixton
Description: Product: Visual Studio 2008 x64 Redistributables -- Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (08/23/2011 05:12:34 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
TraverseDir : Unable to FindFirstFile.

System Error:
Access is denied.


=========================== Installed Programs ============================

µTorrent (Version: 2.2.1)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.0.3)
Adobe AIR (Version: 2.6.0.19140)
Adobe Community Help (Version: 3.4.980)
Adobe Content Viewer (Version: 1.4.0)
Adobe Creative Suite 5.5 Master Collection (Version: 5.5)
Adobe Download Assistant (Version: 1.0.1)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.16)
Adobe Flash Player 10 Plugin (Version: 10.3.181.14)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Photoshop.com Inspiration Browser (Version: 3.07)
Adobe Premiere Elements 9 (Version: 9.0)
Adobe Reader X (10.0.1) (Version: 10.0.1)
Adobe Story (Version: 1.0.571)
Adobe Widget Browser (Version: 2.0 Build 230)
Adobe Widget Browser (Version: 2.0.230)
Advanced SystemCare 4 (Version: 4.1.0)
Akamai NetSession Interface
Apple Application Support (Version: 1.5.2)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.2.120)
ASUS E-Green Uninstall
Audacity 1.3.13 (Unicode)
AviSynth 2.5
AVS Audio Converter version 6.3
AVS Update Manager 1.0
AVS4YOU Software Navigator 1.4
Bing Bar (Version: 6.3.2322.0)
Bing Bar Platform (Version: 6.3.2322.0)
Bonjour (Version: 2.0.5.0)
Browser Configuration Utility (Version: 1.0.10.0)
Conduit Engine (Version: )
Core Temp version 0.99.8 (Version: 0.99.8)
D3DX10 (Version: 15.4.2368.0902)
Darkspore™ (Version: 1.00.0000)
DynDNS Updater (Version: 4.1.7)
E-Hammer (Version: 1.0.0)
Elements 9 Organizer (Version: 9.0)
Elements STI Installer (Version: 1.0)
Fable III (Version: 1.0.0000.131)
Fraps (remove only)
free-downloads.net Toolbar (Version: 6.3.3.3)
Free Video to iPod Converter version 4.2.19.426
Geeks3D.com FurMark 1.9.0
HotSpot International Toolbar (Version: 5.7.2.2)
Hotspot Shield 1.58 (Version: 1.58)
IObit Malware Fighter (Version: 1.0)
iTunes (Version: 10.3.1.55)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 26 (64-bit) (Version: 6.0.260)
Java™ 6 Update 27 (Version: 6.0.270)
JMicron JMB36X Driver (Version: 1.17.56.2)
Junk Mail filter update (Version: 15.4.3502.0922)
League of Legends (Version: 1.3)
LogMeIn (Version: 4.1.1586)
LogMeIn Hamachi (Version: 2.1.0.122)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
marvell 91xx driver (Version: 1.0.0.1034)
MediaWidget 6.0
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Standard 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Outlook Hotmail Connector 64-bit (Version: 14.0.5118.5000)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 64-bit (Version: 14.0.5120.5000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 6.0 (x86 en-US) (Version: 6.0)
MSI Afterburner 2.0.0 (Version: 2.0.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
NewsLeecher v4.0 Final
Norton Internet Security (Version: 17.7.0.12)
Norton Security Suite (Version: 4.3.0.5)
NVIDIA 3D Vision Controller Driver (Version: 275.33)
NVIDIA 3D Vision Controller Driver 275.33 (Version: 275.33)
NVIDIA 3D Vision Driver 275.33 (Version: 275.33)
NVIDIA Control Panel 275.33 (Version: 275.33)
NVIDIA Graphics Driver 275.33 (Version: 275.33)
NVIDIA HD Audio Driver 1.2.23.3 (Version: 1.2.23.3)
NVIDIA Install Application (Version: 2.275.80.0)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.7533)
NVIDIA Update 1.3.5 (Version: 1.3.5)
NVIDIA Update Components (Version: 1.3.5)
OJOsoft Total Video Converter (Version: 2.7.2.1017)
Pando Media Booster (Version: 2.3.5.6)
PC Confidential 2008 (Version: 2008)
PDF Settings CS5 (Version: 10.0)
PeerBlock 1.0+ (r484) (Version: 1.0.0.484)
PlugY, The Survival Kit (Version: 9.00)
Portal
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PxMergeModule (Version: 1.00.0000)
QuickTime (Version: 7.69.80.9)
Razer Naga (Version: 3.00.25)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.18.322.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6037)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.4.0)
Search Toolbar (Version: 1.2)
Skype Toolbars (Version: 5.3.7280)
Skype™ 5.3 (Version: 5.3.111)
SocialRibbons (Version: 1.018)
StarCraft
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Steam (Version: 1.0.0.0)
Team Fortress 2
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Uniblue SpeedUpMyPC
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uTorrentBar Toolbar (Version: 6.2.7.3)
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VLC media player 1.1.7 (Version: 1.1.7)
Vtune 7.16
Winamp (Version: 5.552 )
WinAVI Video Converter (Version: 11.1.0.4105)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Movie Maker 2.6 (Version: 2.6.4037.0)
WinRAR 4.00 (64-bit) (Version: 4.00.0)
World of Warcraft (Version: 4.1.0.14007)
XAMPP 1.7.4

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 8183.12 MB
Available physical RAM: 4470.92 MB
Total Pagefile: 16364.43 MB
Available Pagefile: 12440.21 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.06 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:125.6 GB) NTFS
2 Drive d: (Storage) (Fixed) (Total:465.76 GB) (Free:364.01 GB) NTFS
3 Drive e: (Backup thingy) (Fixed) (Total:931.61 GB) (Free:366.05 GB) NTFS
4 Drive f: (St00f) (Fixed) (Total:931.4 GB) (Free:931.28 GB) NTFS

========================= Users: ========================================

User accounts for \\JPIXTA-PC

Administrator Guest Jeremy Pixton
Jpixta UpdatusUser


**** End of log ****


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-23 22:20:03
Windows 6.1.7601 Service Pack 1
Running: bjn2lwz0.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg@s1 771343423
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg@s2 285507792
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg@h0 2
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@p0 C:\Program Files (x86)\Alcohol Soft\Alcohol 120\
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0xF8 0x28 0x37 0x06 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@a0 0xA0 0x02 0x00 0x00 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@ujdew 0x4B 0x40 0xFD 0x5C ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40@ujdew 0xA8 0x87 0x39 0x53 ...
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@h0 1
Reg HKLM\SYSTEM\CurrentControlSet\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@hdf12 0xF7 0xAE 0x2B 0xAB ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@p0 C:\Program Files (x86)\Alcohol Soft\Alcohol 120\
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@h0 0
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04@ujdew 0xF8 0x28 0x37 0x06 ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@a0 0xA0 0x02 0x00 0x00 ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001@ujdew 0x4B 0x40 0xFD 0x5C ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04\00000001\jdgg40@ujdew 0xA8 0x87 0x39 0x53 ...
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@h0 1
Reg HKLM\SYSTEM\ControlSet003\services\sptd\Cfg\14919EA49A8F3B4AA3CF1058D9A64CEC@hdf12 0xF7 0xAE 0x2B 0xAB ...

---- EOF - GMER 1.0.15 ----

#8 Broni

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Posted 24 August 2011 - 12:15 AM

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility.
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here.

My Website

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#9 jpixta

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Posted 24 August 2011 - 12:55 AM

alright well i tried doing all of that and it came up with the exact same stuff as before and i saved the log before i tried to get rid of it and got the blue screen again so here the windows recovery thing and the anti malware


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8006E79B30
BCP3: FFFFFA8006E79E10
BCP4: FFFFF80003F9F8B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082311-23680-01.dmp
C:\Users\Jeremy Pixton\AppData\Local\Temp\WER-40809-0.sysdata.xml


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7550

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

8/23/2011 11:47:07 PM
mbam-log-2011-08-23 (23-46-50).txt

Scan type: Quick scan
Objects scanned: 188556
Time elapsed: 2 minute(s), 26 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
c:\Users\jeremy pixton\AppData\Roaming\Client\csrss.exe (Trojan.Agent) -> 6116 -> No action taken.
c:\Users\jeremy pixton\AppData\Roaming\Client\csrss.exe (Trojan.Agent) -> 5156 -> No action taken.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Client-Server-Runtimeprocess (Trojan.Agent) -> Value: Client-Server-Runtimeprocess -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program files\ultrasurf.exe (PUP.UltraSurf) -> No action taken.
c:\Users\jeremy pixton\AppData\Roaming\Client\csrss.exe (Trojan.Agent) -> No action taken.

#10 jpixta

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Posted 24 August 2011 - 03:22 PM

So what should I do?

#11 Broni

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Posted 24 August 2011 - 06:58 PM

Your MBAM log says "No action taken".
Re-run it, FIX all issues and post new log.

Then....

Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/


  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
  • Close SUPERAntiSpyware.
Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

  • Open SUPERAntiSpyware.
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Post SUPERAntiSpyware log.

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#12 jpixta

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Posted 24 August 2011 - 09:55 PM

the reason why it says no action taken is because it just gives me the blue screen after i tell it to fix the virus

#13 Broni

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Posted 24 August 2011 - 09:57 PM

Go ahead with Super.

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#14 jpixta

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Posted 25 August 2011 - 10:50 AM

alright

#15 jpixta

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Posted 25 August 2011 - 06:08 PM

well I downloaded it and scanned but it was just like malwarebytes where as soon as I click to fix it it just freezes my computer.....now what?




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