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Asus CM1630 BSOD w/ Minidumps


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5 replies to this topic

#1 bcurtis208

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Posted 23 August 2011 - 06:59 PM

I've been experiencing a lot of Blue Screen of Death (BSOD)s lately and am needing help understanding what the root cause of the issue is. The issue mainly occurs when I am playing World of Warcraft but if I restart and use only things like Firefox it still occurs. Any assistance with this would be appreciated.

Make/Model:
Asus CM1630
Processor:
AMD Athlon II X2 220 2.80 GHz
Installed Memory (RAM):
4.00 GB (3.75 GB usable)
System Type:
Windows 7 Home Premium 64-bit OEM
Graphics:
ATI Radeon 3000


AVG Anti Virus
OK
SeaTools for Windows (Hard Drive Check)
OK
BIOS (up to date)
OK
Windows Memory Diagnostic
OK

One of the times the issue happened the following message was prompted after reboot:

Prompts Message:

"Windows has recovered from an unexpected shutdown"

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88003D86D45
BCP3: FFFFF88005D8B6A8
BCP4: FFFFF88005D8AF00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072511-22027-01.dmp
C:\Users\Brian\AppData\Local\Temp\WER-60996-0.sysdata.xml

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BlueScreenView Reports (Dumpfiles):

==================================================
Dump File : 082311-25755-01.dmp
Crash Time : 8/23/2011 4:29:01 PM
Bug Check String : SYSTEM_PTE_MISUSE
Bug Check Code : 0x000000da
Parameter 1 : 00000000`00000504
Parameter 2 : fffff6fc`4001f200
Parameter 3 : 00000000`00000020
Parameter 4 : 00000000`00003e40
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft Windows Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082311-25755-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 082311-32900-01.dmp
Crash Time : 8/23/2011 3:54:42 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`000001c8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02cd9b2c
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft Windows Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082311-32900-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,448
==================================================

==================================================
Dump File : 081911-31777-01.dmp
Crash Time : 8/19/2011 1:52:04 AM
Bug Check String : MULTIPLE_IRP_COMPLETE_REQUESTS
Bug Check Code : 0x00000044
Parameter 1 : fffffa80`05450160
Parameter 2 : 00000000`00000eae
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+2ccd8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\081911-31777-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 081911-31044-01.dmp
Crash Time : 8/19/2011 1:44:17 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`04820cf7
Parameter 3 : fffff880`021b66a8
Parameter 4 : fffff880`021b5f00
Caused By Driver : Unknown_Module_00000000`00000001
Caused By Address : Unknown_Module_00000000`00000001+f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\081911-31044-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 072511-22027-01.dmp
Crash Time : 7/25/2011 9:25:31 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`03d86d45
Parameter 3 : fffff880`05d8b6a8
Parameter 4 : fffff880`05d8af00
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+1ded3
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : dxgmms1.sys+20d45
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072511-22027-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 275,448
==================================================

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#2 Broni

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Posted 23 August 2011 - 10:07 PM

Welcome aboard Posted Image

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

Posted Image

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#3 bcurtis208

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Posted 23 August 2011 - 10:50 PM

Sensor Value Min Max
HOME-PC
ASUSTeK Computer INC. CM1630
Voltages
CPU VCORE 1.39 V 1.38 V 1.39 V
+3.3V 3.31 V 3.28 V 3.31 V
+12V 12.74 V 12.74 V 12.74 V
-12V -6.21 V -6.21 V -6.14 V
VBAT 3.38 V 3.38 V 3.38 V
Temperatures
TMPIN0 46 C (114 F) 45 C (112 F) 46 C (114 F)
TMPIN1 42 C (107 F) 41 C (105 F) 42 C (107 F)
Fans
FANIN0 1744 RPM 1735 RPM 1753 RPM
FANIN1 1283 RPM 1280 RPM 1283 RPM
Fans PWM
FANPWM0 0 % 0 % 0 %
FANPWM1 0 % 0 % 0 %
FANPWM2 0 % 0 % 0 %
AMD Athlon II X2 220
Temperatures
Core #0 30 C (85 F) 27 C (80 F) 30 C (85 F)
Core #1 30 C (85 F) 27 C (80 F) 30 C (85 F)
Powers
Package 78.40 W 78.40 W 78.40 W
ST3750528AS
Temperatures
Assembly 36 C (96 F) 36 C (96 F) 36 C (96 F)
Air Flow 36 C (96 F) 36 C (96 F) 36 C (96 F)

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#4 Broni

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Posted 23 August 2011 - 10:53 PM

Those look fine.

I can see that the most BSOD logs are from recent days.
Did the issue just start?

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#5 bcurtis208

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Posted 23 August 2011 - 11:10 PM

No it's been happening for months. I can't figure out what's the root cause. I just performed a system restore from the restore partition included when the computer was purchased. We'll see how things go.. o.O I'll check back in a few once I get everything re-installed and World of Warcraft up and playing again.

#6 Broni

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Posted 24 August 2011 - 12:13 AM

OK....

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