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spyware issue


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#1 ashman70

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Posted 23 August 2011 - 03:19 PM

I have a machine running XP Home that was full of spyware, most of it has been removed however something must still be resident because if I try to open certain items in control panel, such as add/remove, or system I get an error message that reads:

Windows cannot access the specified device, path, file, you may not have the appropriate permissions to access the item.

I have run malwarebytes, I have run combo fix, I cannot do a system restore as none exist, I have run R Kill, what else can I do to fix this machine?

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#2 Orange Blossom

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Posted 23 August 2011 - 03:25 PM

Hello,

Since you have run ComboFix, please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic. Please be sure to include a description of your computer issues and what you have done to try to resolve them.

If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.

Orange Blossom :cherry:

Edited by hamluis, 24 August 2011 - 07:19 AM.
Typo.

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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