Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Certain TDSS infection, just cant find it?


  • This topic is locked This topic is locked
3 replies to this topic

#1 Dys

Dys

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:10 PM

Posted 23 August 2011 - 11:40 AM

Edit:Forgot to mention, Win7 Home Premium 64b. Infection happened in firefox.

My girlfriends laptop has apparently had issues with redirection from google and I thought nothing of it at first; simply just running MBAM and checking for things. Obviously nothing was found and nothing was done. Up until recently its been fine and there have not been any issues, until yesterday. She got infected with the Security Protection virus thingie, I followed standard procedure: safe mode, fixncr, MBAM, boom done. Once I reverted it all back to normal, I started looking up how to fix the redirection issue. I found TDSSkiller and fixTDSS assuming it'd find the problem and fix it for good. No dice..
After more messing around with different programs such as MSE, I managed to find some files that were infected after doing a whole scan and got rid of them. Since I had a feeling they weren't exactly what I was looking for, I didn't think much of it. And as I thought, after the scan and putting MSE on silent scan or w/e its called, it kept finding the same exact infected files. I had gone to restart the computer after updating MSE and scanning etc, and thats when bleep crashed on me: "Windows has failed to start." I used a recovery point that was 4 hours previous to all of my messing around (our computers never get infected with things so we dont back things up, such a bad idea, i know) and I managed to get it back into a state I could try fixing it again.
I've done everything short of a bootdisk and format. I just can't seem to find the true culprit behind this stupid infection. I need assistance ;-;

Edited by Dys, 23 August 2011 - 11:51 AM.


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,597 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:03:10 PM

Posted 23 August 2011 - 11:56 AM

If none of the tools you have used thus far are finding any malicious files or not successful at removal, this issue will require further investigation. Many of the tools we use in this forum are not capable of detecting (repairing/removing) all malware variants so more advanced tools are needed to investigate. Before that can be done you will need to create and post a DDS log for further investigation.

Please read the "Preparation Guide".
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.
When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, please reply back here with a link to the new topic so we can closed this one.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 Dys

Dys
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:10 PM

Posted 23 August 2011 - 01:44 PM

Here you are: http://www.bleepingcomputer.com/forums/topic415787.html

Added extra info about the infection I failed to mention in the first post. Although it still might not help much..

#4 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,993 posts
  • ONLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:03:10 PM

Posted 23 August 2011 - 02:46 PM

Hello,

Now for the hard and frustrating part: waiting.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users