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Avast Blocked Malware URL wups32.exe & Redirector


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#1 cha97

cha97

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  • Local time:10:12 AM

Posted 22 August 2011 - 10:59 PM

Need some help removing some stubborn malware. Avast keeps popping up saying that it has blocked a malicious URL. The popup from Avast says:

URL: 89.187.53.210/cookie/mJKV_1PUUOTREePPTTU...
Process: file://C:\Windows\System32\wups32.exe
Infection: al

When I tried to download Super Antispyware to run a scan, no matter which Google result I clicked on for Super Antispyware, it took me to sites for Stopzilla.

I booted into safe mode and was able to download and run the real Super Antispyware. It found several items and said it had removed them all. I also ran Malwarebytes which found a couple of items and removed them.

I thought it was fixed -- I did a search for Super Antispyware and the results link took me to the real website. After about 20 minutes, though, Avast popped up with the malicious URL message, and the next google search was redirected to Stopzilla.

I look forward to working with one of you to get rid of this stubborn malware! It's on my 77-year-old mother's laptop computer and I am logged in to it using Logmein trying to help her out.

I have run DeFogger, and here is the result of the DDS scan:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_21
Run by Betty at 22:23:04 on 2011-08-22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3062.1146 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\wups32.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\ProgramData\AUDIOKSE32.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Camera Assistant Software for Gateway\traybar.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Camera Assistant Software for Gateway\CEC_MAIN.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Windows\sttray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\RingCentral\RingCentral Call Controller\RCUI.exe
C:\Program Files\RingCentral\RingCentral Call Controller\RCHotKey.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Users\Betty\Desktop\Defogger.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uStart Page = hxxp://www.excite.com/
uDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6881
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6881
mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6881
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6881
uURLSearchHooks: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - c:\program files\agi\common\agcutils.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: {0238d37d-78ed-46ed-a35e-33d2a3032314} - c:\windows\system32\AUDIOKSE32.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - c:\program files\agi\common\agcutils.dll
BHO: Yahooo Search Protection: {25bc7718-0bfa-40ea-b381-4b2d9732d686} - c:\program files\yahoo!\search protection\ysp.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [RCUI] "c:\program files\ringcentral\ringcentral call controller\RCUI.exe"
uRun: [RCHotKey] "c:\program files\ringcentral\ringcentral call controller\RCHotKey.exe"
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for gateway\traybar.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [eRecoveryService]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRunOnce: [NSSInstallation] c:\windows\system32\adobe\shockwave 11\nssstub.exe /RunOnce
StartupFolder: c:\users\betty\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\betty\appdata\roaming\micros~1\windows\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\bigfix.lnk - c:\program files\bigfix\bigfix.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {BBF74FB9-ABCD-4678-880A-2511DAABB5E1} - {25BC7718-0BFA-40EA-B381-4B2D9732D686} - c:\program files\yahoo!\search protection\ysp.dll
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Mystery%20P.I.%20-%20Lost%20in%20Los%20Angeles/Images/stg_drm.ocx
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} - hxxp://www.worldwinner.com/games/v51/bejeweled/bejeweled.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://www.vcrlter.virginia.edu/AxisCamControl.ocx
DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} - hxxp://www.worldwinner.com/games/v67/swapit/swapit.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Mystery%20P.I.%20-%20Lost%20in%20Los%20Angeles/Images/armhelper.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: DhcpNameServer = 207.203.159.23 205.152.37.23
TCP: Interfaces\{B8B6426F-055E-475D-966B-F03CBDD34301} : DhcpNameServer = 207.203.159.23 205.152.37.23
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: AVGRSSTX.DLL c:\progra~1\google\google~1\goec62~1.dll, c:\programdata\audiokse32.dll, c:\programdata\audiokse32.dll,c:\programdata\AUDIOKSE32.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\betty\appdata\roaming\mozilla\firefox\profiles\lvjk3ft2.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.excite.com/|https://mail.google.com/mail/u/0/?shva=1#inbox
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\wildtangent games\app\browserintegration\registered\2\NP_wtapp.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: XUL Cache: {17867282-17da-4b1a-b853-40b3ef780a79} - %profile%\extensions\{17867282-17da-4b1a-b853-40b3ef780a79}
FF - Ext: XUL Cache: {98831f18-6a09-441d-ad63-98c3bb6442d9} - %profile%\extensions\{98831f18-6a09-441d-ad63-98c3bb6442d9}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\real\realplayer\browserrecordplugin\firefox\Ext
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 AVG Anti-Rootkit;AVG Anti-Rootkit;c:\windows\system32\drivers\avgarkt.sys [2007-1-31 5632]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-16 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-1-31 309848]
R1 AvgArCln;Avg Anti-Rootkit Clean Driver;c:\windows\system32\drivers\AvgArCln.sys [2010-1-31 3968]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-31 19544]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-1-31 54104]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-1-31 42184]
R2 ETService;Empowering Technology Service;c:\program files\gateway\gateway recovery management\service\ETService.exe [2008-7-18 24576]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2011-7-6 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2011-1-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2011-8-22 47640]
R2 SLUINotify32;SL UI Notification Service ;c:\windows\system32\wups32.exe [2011-8-22 717824]
S2 AGWinService;AG Windows Service;c:\program files\agi\common\win32\pythonservice.exe [2008-10-15 10240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-11-29 135664]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-9-16 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-6-24 30192]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-11-29 135664]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-1-7 41272]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-08-22 22:54:29 -------- d-----w- c:\users\betty\appdata\roaming\SUPERAntiSpyware.com
2011-08-22 22:54:05 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-08-22 22:54:05 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-08-22 22:27:51 -------- d-----w- c:\users\betty\appdata\local\LogMeIn
2011-08-22 22:27:23 53632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2011-08-22 22:27:22 29568 ----a-w- c:\windows\system32\LMIport.dll
2011-08-22 22:27:21 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2011-08-22 22:27:21 47640 ----a-w- c:\windows\system32\drivers\LMIRfsDriver.sys
2011-08-22 22:27:06 87424 ----a-w- c:\windows\system32\LMIinit.dll
2011-08-22 22:26:57 -------- d-----w- c:\programdata\LogMeIn
2011-08-22 22:26:35 -------- d-----w- c:\program files\LogMeIn
2011-08-22 22:23:08 -------- d-----w- c:\users\betty\appdata\local\Apps
2011-08-22 22:23:07 -------- d-----w- c:\users\betty\appdata\local\Deployment
2011-08-22 17:00:09 717824 ----a-w- c:\programdata\AUDIOKSE32.exe
2011-08-22 17:00:08 158720 ----a-w- c:\programdata\AUDIOKSE32.dll
2011-08-22 17:00:07 717824 ----a-w- c:\windows\system32\wups32.exe
2011-08-22 17:00:04 334848 ----a-w- c:\windows\system32\AUDIOKSE32.dll
2011-08-22 15:47:00 -------- d-----w- c:\program files\Windows Portable Devices
2011-08-22 15:28:14 92672 ----a-w- c:\windows\system32\UIAnimation.dll
2011-08-22 15:28:13 3023360 ----a-w- c:\windows\system32\UIRibbon.dll
2011-08-22 15:28:13 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2011-08-22 15:27:29 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2011-08-22 15:27:28 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2011-08-22 15:27:28 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2011-08-22 15:27:28 252928 ----a-w- c:\windows\system32\dxdiag.exe
2011-08-22 15:27:28 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2011-08-22 15:27:28 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2011-08-22 15:27:27 519680 ----a-w- c:\windows\system32\d3d11.dll
2011-08-22 15:25:11 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2011-08-22 15:25:11 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2011-08-22 15:25:11 234496 ----a-w- c:\windows\system32\oleacc.dll
2011-08-22 05:08:50 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-08-22 05:08:42 905104 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-08-22 05:08:41 3602832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-08-22 05:08:41 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-08-22 05:08:11 231424 ----a-w- c:\windows\system32\msshsq.dll
2011-08-21 22:59:52 -------- d-----w- c:\windows\system32\eu-ES
2011-08-21 22:59:52 -------- d-----w- c:\windows\system32\ca-ES
2011-08-21 22:59:45 -------- d-----w- c:\windows\system32\vi-VN
2011-08-21 19:36:34 -------- d-----w- c:\windows\system32\EventProviders
2011-08-21 19:29:53 -------- d-----w- c:\users\betty\appdata\local\{5AC76D6D-08E2-466D-9A9C-19D80794C862}
2011-08-21 19:21:54 -------- d-----w- c:\users\betty\appdata\local\{6DE7446B-ED28-4BDE-AF20-8B95B760F2D7}
2011-08-21 19:16:54 -------- d-----w- c:\users\betty\appdata\local\{53CC09B0-FA82-40A4-BC6C-22D354B9AE08}
2011-08-20 19:07:20 -------- d-----w- c:\users\betty\appdata\roaming\Alawar Stargaze
2011-08-20 18:32:27 -------- d-----w- c:\program files\Twisted Lands - Insomniac Collector's Edition
2011-08-19 15:58:44 7152464 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{e4c7ddb9-1e7c-4d71-b5dc-261ba3d54940}\mpengine.dll
2011-08-13 21:41:45 -------- d-----w- c:\users\betty\appdata\roaming\Crown
2011-08-13 21:41:45 -------- d-----w- c:\programdata\Crown
2011-08-13 20:55:43 -------- d-----w- c:\users\betty\appdata\roaming\IBU_ST
2011-08-13 20:15:18 -------- d-----w- c:\program files\Hidden Object Movie Studios - I'll Believe You
2011-08-13 19:52:11 -------- d-----w- c:\program files\Jessica Secret of the Caribbean
2011-08-10 15:51:56 3426072 ----a-w- c:\windows\system32\d3dx9_32.dll
2011-08-10 15:51:18 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2011-08-10 15:46:12 74520 ----a-w- c:\program files\common files\windows live\.cache\a183371b1cc5774\DSETUP.dll
2011-08-10 15:46:12 484632 ----a-w- c:\program files\common files\windows live\.cache\a183371b1cc5774\DXSETUP.exe
2011-08-10 15:46:12 1670936 ----a-w- c:\program files\common files\windows live\.cache\a183371b1cc5774\dsetup32.dll
2011-08-10 15:31:29 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-08-05 00:21:41 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
==================== Find3M ====================
.
2011-07-22 13:54:40 1383424 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-07 00:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 00:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-04 11:43:53 40112 ----a-w- c:\windows\avastSS.scr
2011-07-04 11:36:43 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-07-04 11:32:20 54104 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-06-21 15:49:52 834048 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 14:13:51 389632 ----a-w- c:\windows\system32\html.iec
2011-06-17 16:03:18 375808 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 13:34:49 2043392 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 22:24:52.61 ===============

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#2 HelpBot

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Posted 27 August 2011 - 11:00 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
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  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 01 September 2011 - 11:05 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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