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Winlogon.exe - Entry Point Not Found


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12 replies to this topic

#1 Fade2black22

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Posted 22 August 2011 - 01:31 PM

My brother asked me to restore his older computer for him to the earliest possible time. i started the restoration and then the computer rebooted itself. It then comes up with the error The procedure entry point SHRegGetValueW could not be located in the dynamic link library SHLWAPI.dll. and freezes. Im even unable to push "OK" to continue. Now the computer does not go to the desktop at all. Ive tried rebooting it several times with the same result. Ive tried to reboot it in safe mode, with no avail. What can i do??

its an emachines model T2896 with windows sp. He wanted me to restore it using the windows system restore because he said it was way too slow and he thought he might have a virus. so he wanted me to go back before his wife started downloading all of the games.

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#2 boopme

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Posted 22 August 2011 - 07:41 PM

Winlogon.exe - Entry Point Not Found

I moved this to XP as 1)I don't think it's malware and
2)I took a guess at the OS, If it's not XP let us know.

Edited by boopme, 22 August 2011 - 07:49 PM.

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#3 FrankOtheMountaiN

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Posted 24 August 2011 - 09:47 PM

Do you get the welcome screen at all? If so, try entering user name: administrator. For the password (leave it blank), and hit enter. I think the identity became corrupt.

Frank O' The Mountain
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#4 Fade2black22

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Posted 27 August 2011 - 04:19 PM

ok, i scanned the web and found that the reason i was getting the error was due to .dll files. i replaced the files by booting up the computer with the windows xp cd inside, and selecting to repair windows. i then typed the following.
ren winlogon.exe winlogon.old
ren msgina.dll msgina.old
ren shell32.dll shell32.old
ren shlwapi.dll shlwapi.old

then i copied the service pack version of these files to the System32 folder by typing

cd..\servicepackfiles\i386
copy msgina.dll c:\windows\system32
copy shell32.dll c:\windows\system32
copy winlogon.exe c:\windows\system32
copy shlwapi.dll c:\windows\system32

Before i wasnt even able to get to the windows desktop, now i am able to. Now the issue im running into is that before windows finises loading it goes blank, then starts loading again. then it goes blank again, then tries loading again. The first time i got to the desktop i got the error Advanced INF Install Error: could not locate INF file 'C:\WINDOWS\INF\wmp10.inf'. im not able to get anywhere on the desktop, the start menu, or the internet because it goes blank every 5 seconds. Ive tried booting in Safe mode, and it still does the same thing.

#5 Fade2black22

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Posted 07 September 2011 - 12:03 AM

Still need help. Haven't had a reply..

#6 .X.

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Posted 07 September 2011 - 03:25 AM

You might consider a repair install. To do so, boot from the Windows CD and when you get to the partition screen, select the Windows partition and press r.

#7 Fade2black22

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Posted 07 September 2011 - 10:20 AM

ok, i scanned the web and found that the reason i was getting the error was due to .dll files. i replaced the files by booting up the computer with the windows xp cd inside, and selecting to repair windows. i then typed the following.
ren winlogon.exe winlogon.old
ren msgina.dll msgina.old
ren shell32.dll shell32.old
ren shlwapi.dll shlwapi.old

then i copied the service pack version of these files to the System32 folder by typing

cd..\servicepackfiles\i386
copy msgina.dll c:\windows\system32
copy shell32.dll c:\windows\system32
copy winlogon.exe c:\windows\system32
copy shlwapi.dll c:\windows\system32

Before i wasnt even able to get to the windows desktop, now i am able to. Now the issue im running into is that before windows finises loading it goes blank, then starts loading again. then it goes blank again, then tries loading again. The first time i got to the desktop i got the error Advanced INF Install Error: could not locate INF file 'C:\WINDOWS\INF\wmp10.inf'. im not able to get anywhere on the desktop, the start menu, or the internet because it goes blank every 5 seconds. Ive tried booting in Safe mode, and it still does the same thing.

#8 Fade2black22

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Posted 07 September 2011 - 01:36 PM

another symptom is that the pc beeps 4 times on startup.

#9 tos226

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Posted 07 September 2011 - 03:05 PM

@ Fade2black22,
Re: "Advanced INF Install Error: could not locate INF file 'C:\WINDOWS\INF\wmp10.inf'."
I have on my XP-SP3, wmp.inf and wmp11.inf and matching .pnf files.
Both are related to WindowsMediaPlayer.

Try to remove win media player from the start menu and if it's a plugin in your browser try to get rid of it there. Then, maybe, windows will not complain at startup.
Then later, try to reinstall Windows Media player from the recovery CD or from Microsoft site. Or maybe start with installing it -- I really don't know how to fix such things, just hope something here will help :)

Edit:
I just reread your post. Things look more serious than just wmp missing if it's still in trouble in safe mode, because Windows Media Player is not normally needed in safe more at all. And you can't do anything I suggest if you can't run windows. Total reinstallation might be in order after all.

Edit2:
Beeps are described here, for instance, for some computers
http://pcnineoneone.com/howto/bootprob2/
google has many links about it
Try to find, googling, references for the relevant make and model of the computer

Edited by tos226, 07 September 2011 - 03:21 PM.


#10 Fade2black22

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Posted 07 September 2011 - 07:05 PM

I seem to have gotten through that issue. now I get iexplore.exe - Ordinal not found "The ordinal 104 could not be located in the dynamic link library urlmon.dll."

#11 Fade2black22

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Posted 08 September 2011 - 06:49 PM

ok, along with not being able to use internet explorer i cannot copy and paste anything nor do I have a tool bar at the bottom of my desktop. I am also not able to update my windows what so ever.

#12 Fade2black22

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Posted 08 September 2011 - 06:56 PM

here are some logs that may help.

Mod Edit: Removed malware logs attached, not allowed in this forum. The proper forum for posting such is BC Virus, Trojan, Spyware, and Malware Removal Logs - http://www.bleepingcomputer.com/forums/forum22.html . I suggest that you read the Preparation Guide before posting your logs in that forum.

Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html . Once you properly initiate a post there, I will close this topic - Hamluis
.

Edited by hamluis, 08 September 2011 - 07:09 PM.


#13 Orange Blossom

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Posted 11 September 2011 - 10:29 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic418392.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
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