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Vista blue screen issue as always...


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5 replies to this topic

#1 teleaddicted

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Posted 22 August 2011 - 07:39 AM

hi i have got a friends samsung r710 which had 2 bluescreens in the past week or so and they have not given that much details about it (just browsing ebay) so the only option i have is to give the mini dumps is that alright ??? hopefully this can be resolved

many thanks tele,

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#2 Allan

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Posted 22 August 2011 - 07:45 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 teleaddicted

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Posted 22 August 2011 - 08:27 AM

here you go

==================================================
Dump File : Mini082111-01.dmp
Crash Time : 21/08/2011 17:12:19
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8b6e8f89
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+2f89
File Description : Network I/O Subsystem
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntoskrnl.exe+5acc9
Stack Address 1 : NETIO.SYS+2f89
Stack Address 2 : tcpip.sys+57277
Stack Address 3 : tcpip.sys+448ef
Computer Name :
Full Path : C:\Windows\Minidump\Mini082111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 143,080
==================================================

==================================================
Dump File : Mini081811-01.dmp
Crash Time : 18/08/2011 20:53:51
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x95b3b41c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8312b4a6
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntoskrnl.exe+5acc9
Stack Address 1 : ntoskrnl.exe+e44a6
Stack Address 2 : ntoskrnl.exe+36e19
Stack Address 3 : ntoskrnl.exe+366a1
Computer Name :
Full Path : C:\Windows\Minidump\Mini081811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,952
==================================================

==================================================
Dump File : Mini071611-02.dmp
Crash Time : 16/07/2011 20:23:03
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82d2875b
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+1ed87
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 6.0.1203.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+5acc9
Stack Address 1 : ntoskrnl.exe+e575b
Stack Address 2 : ntoskrnl.exe+e529d
Stack Address 3 : ntoskrnl.exe+1f0d47
Computer Name :
Full Path : C:\Windows\Minidump\Mini071611-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,952
==================================================

==================================================
Dump File : Mini071611-01.dmp
Crash Time : 16/07/2011 14:27:01
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x3430447f
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x828fb4a6
Caused By Driver : luafv.sys
Caused By Address : luafv.sys+b6aa
File Description : LUA File Virtualization Filter Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Crash Address : ntoskrnl.exe+5acc9
Stack Address 1 : ntoskrnl.exe+e44a6
Stack Address 2 : aswSP.SYS+1feeb
Stack Address 3 : aswSP.SYS+209f2
Computer Name :
Full Path : C:\Windows\Minidump\Mini071611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,952
==================================================

==================================================
Dump File : Mini070211-01.dmp
Crash Time : 02/07/2011 10:53:31
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x000050ec
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8f84ba06
Caused By Driver : NETw5v32.sys
Caused By Address : NETw5v32.sys+45a06
File Description : Intel® Wireless WiFi Link Driver
Product Name : Intel® Wireless WiFi Link Adapter
Company : Intel Corporation
File Version : 12.0.0.82
Processor : 32-bit
Crash Address : ntoskrnl.exe+5acc9
Stack Address 1 : NETw5v32.sys+45a06
Stack Address 2 : NETw5v32.sys+45aac
Stack Address 3 : NETw5v32.sys+ad7e
Computer Name :
Full Path : C:\Windows\Minidump\Mini070211-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,952
==================================================

==================================================
Dump File : Mini052611-01.dmp
Crash Time : 26/05/2011 19:01:55
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x85c5b7d0
Parameter 3 : 0x85c5b810
Parameter 4 : 0x0808002e
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntoskrnl.exe+bb89f
Stack Address 1 : ntoskrnl.exe+e4c2c
Stack Address 2 : Ntfs.sys+1ac1b
Stack Address 3 : Ntfs.sys+a4dfe
Computer Name :
Full Path : C:\Windows\Minidump\Mini052611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,952
==================================================

#4 Allan

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Posted 22 August 2011 - 08:33 AM

First thing you want to do is either uninstall Avast and replace it with a different AV or contact AVAST and tell them aswSP.SYS is causing blue screen errors on your system and ask them for a fix. Let's see what happens after you've replaced Avast.

#5 teleaddicted

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Posted 22 August 2011 - 09:26 AM

i have removed avast and the laptop is now running avg 2011... and i have told avast the issue it was causing.

#6 Allan

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Posted 22 August 2011 - 09:28 AM

Okay. BTW, they are aware that there is a problem with a recent update and that file on some systems.

You were getting a number of different errors - don't know how many were actually the result of Avast. If you continue to get them please post back and we'll go from there.




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