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megaonlinesavings popups


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7 replies to this topic

#1 kitteh

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Posted 22 August 2011 - 06:49 AM

Hi there,

For the last few weeks I have started to get this annoying 'pop up' almost everytime I start firefox, it also happens if I 'open a new tab' or even click on a link in an email, it is usually a blank page with a pop up box the same as those from Firefox saying something about hot girls needed, I can close this box and the page it appears on ok, but usually it comes back if I open another tab, or page, or click a link.

If I click the box it takes me to this new page ( usually in a tab not new window )

Posted Image

It's always the same advert and always the URl is megaonlinesavings.

The only other noiticable problem is when I run AVG each time it tells me I have a virus but that it cannot acess the file to clean or delete it

Posted Image

so far Malwarebytes and AVG have not found anything other than the mysterious trogan that cannot be cleaned.

Please help.

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#2 Blade

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Posted 22 August 2011 - 11:27 AM

Hello.

So you're saying that Malwarebytes cannot delete the file either?

Try it this way.

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4
  • Before we begin, you should disable any anti-malware software you have installed so it does not interfere with RKill running. This is because some anti-malware software mistakenly detects RKill as malicious. Please refer to this page if you are not sure how to disable your security software.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

***************************************************

  • Make sure you are connected to the Internet.
  • Launch Malwarebytes' Anti-Malware
  • Click on the Update tab and click the button Check for Updates
  • If you encounter any problems while downloading the definition updates, manually download them from http://data.mbamupdates.com/tools/mbam-rules.exe'>here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

~Blade


In your next reply, please include the following:
Malwarebytes Log

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#3 kitteh

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Posted 23 August 2011 - 08:45 AM

Hi there,

No malwarebytes does not even find the infection, strangely neither does AVG. I have run full system scans of both these programs and both say my system is clean.

I am running windows 7 with the free version of AVG and it is AVG that keeps giving me these messages

Posted Image
Posted Image

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7506

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

23/08/2011 11:57:34
mbam-log-2011-08-23 (11-57-34).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 403216
Time elapsed: 1 hour(s), 22 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Blade

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Posted 23 August 2011 - 09:37 AM

Hello.

Let's try this.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

~Blade

In your next reply, please include the following:
ESET Online Scan Log

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#5 kitteh

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Posted 23 August 2011 - 01:15 PM

Completed scan. It didnt seem to give me a log, but it did clean 6 files none of which were the one AVG says is infected.

Also the problem with the page opening in firefox is continuing with increased regularity.

#6 Blade

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Posted 23 August 2011 - 01:49 PM

Hello.

It appears that the issues on your system will require a more in-depth examination than can be performed in this forum. Please read the information in this guide, and follow all the steps beginning with step 6. After you have followed the steps in that guide, I would like you to start a new thread HERE and include a link to this thread.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. The MRT is very busy, so it could be several days (3-5 days is the average wait right now) before you receive a reply. But rest assured, help is on the way!

~Blade

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#7 kitteh

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Posted 25 August 2011 - 07:37 AM

edited to add * new thread started here http://www.bleepingcomputer.com/forums/topic416032.html

thank you Blade, i will try to get this done today and will post again to confirm I have started new thread.

Edited by kitteh, 25 August 2011 - 09:21 AM.


#8 Blade

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Posted 25 August 2011 - 12:38 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic416032.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Please do not bump your topic. Do not worry about being forgotten; we have mechanisms in place to ensure that you are not overlooked.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

~Blade
Forum Administrator

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