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SweetIM refusing to leave!


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#1 Purple Cog

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Posted 21 August 2011 - 05:53 PM

After searching google for a way to remove SweetIM, I stumbled upon this forum and three topics about this. All of them pretty much had the same explanation, and no one seemed to complain about SweetIM remaining after following the steps. So I tried following them. The program still remains, though.

I am using Firefox 6 as my internet browser and have Windows 7 Home Premiun 64-bit, and I legitimately have no idea as to how I picked up the program! Here is what I have done in order to make things easier:
I have uninstalled SweetIM via control panel.
I have gone through the registry and deleted everything that has anything to do with SweetIM.
I have deactivated the add-on through firefox, although the toolbar is still present and it still resets my homepage to whatever theirs is.
I have run SUPERAntispyware, Malware Byte's anti-malware, ATF cleaner, and I've also run Avast! Antivirus virus scanner, full scan.
I also ran CCleaner.

Not only do all of these things run clean (except for a few minor things, like in CCleaner's case of removing cookies, internet history, ect.,) but the problem still remains. I just picked up whatever this thing is today, so I'm thinking of trying a system restore given the number of dates I have available.

Any help would be greatly appreciated! Hopefully I'm not beating a dead horse here and I didn't some how miss this on the other topics.
Thank you!

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#2 cryptodan

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Posted 21 August 2011 - 06:00 PM

Can you post the logs for Malwarebytes?

#3 Purple Cog

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Posted 21 August 2011 - 06:26 PM

Whelp.
My brother fiddled with it while I was eating supper and did a system restore without my permission, but it fixed the problem. But for the record, my malware-bytes log said that there was nothing infected in any area.
I'm sorry to have wasted your time, but I do appreciate the fast response.
-PC

#4 cryptodan

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Posted 21 August 2011 - 06:57 PM

It was probably best anyways since you used registry cleaners.

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

• Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.

• Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

• Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

• Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.

• The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.




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