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Product Key from XP disk

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#1 jhornberger


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Posted 21 August 2011 - 10:57 AM


I was given a computer which does not have an operating system on it. I was also given the Windows XP pro disk with the computer but the sticker on the computer with the product key was no longer on it. I went into the XP disk to retrieve the product key through i386 but it will not work on the computer I am installing XP on. I just get the 'Product key is not value" message after I enter it. Any suggestions would be great. Sounds like I need to just go purchase a new operating system for the computer which I do not have a problem with. I am not even sure why there is not an operating system on it. Any help would be appreciated. Thank you.

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#2 .X.


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Posted 21 August 2011 - 11:40 AM

You could install Linux. They are free.

Here's Windows XP for sale: http://www.tek-micro.com/products/Microsoft-Windows-XP-Professional-w%7B47%7DSP3-%252d-Full-Version.html

Edited by .X., 21 August 2011 - 11:41 AM.

#3 Eyesee


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Posted 21 August 2011 - 12:12 PM

Whats the make/model of the system?

I have run into this before myself. It is my understanding (although I might be wrong) that there are two versions of XP Pro - Retail & OEM. The retail wont work on an OEM system and vice versa.
At least that is what my experience is.
Home doesnt care but Pro seems to.
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#4 jhornberger

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Posted 21 August 2011 - 12:28 PM

Hi. Thanks for the reply. It is a Dell Dimension 2400. It did have XP professional on it before if that helps. Thanks

#5 hamluis



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Posted 21 August 2011 - 02:01 PM

Dell presents a mixed bag, IMO.

Some Dell systems have the license key embedded in the CD...some use no CDs, but use recovery/restore partitions...early Dell XP install CDs were often the same as a MS OEM/System Builder install today, capable of being used on any one system.

Without more info than you have provided, I would only suggest moving forward to Win 7, rather than backward to XP as a Windows O/S.


#6 bloopie


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Posted 21 August 2011 - 09:30 PM

Food for thought:

If you are using a dell system that had XP Pro on it before, and you have a Dell XP Pro Reinstallation CD with it, you should have no problem reformatting and reinstalling the Operating System without the need for a Product Key Code.

The CD's must match the Operating System you are trying to reinstall. If they both match on a dell system, reinstalling the OS should be no problem! If you try to use an XP Pro Disk on a system that had XP Home on it before, you will need a Product Key Code.

This is exclusively on dell systems! Dell discs work with dell systems perfectly. As long as the OS you are trying to install matches the OS that was on the drive before hand, and you're using a dell CD, you won't need a product key code!

Hope this makes sense?


Edited by bloopie reborn, 21 August 2011 - 09:33 PM.

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