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All browsers hang


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19 replies to this topic

#1 bstarduk

bstarduk

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Posted 21 August 2011 - 06:52 AM

Hi hope you can help.
I notice that there are other users with this issue and it would appear to be a malware issue but I would rather speak to someone who knows about these things rather that carry on gung-ho by myself not fully understanding what I am doing.
Problem occured about 2 weeks ago, sudeenly Firefox began to hang and it would not close down even through task manager co-incidentally a little earlier than that every time I tried to play any video through any media player I began to get messages saying that NERO had encounterted a fatal error please reload NERO although the video still played through the selected media player this may just be a coincidence or it may have a major part to play in the problem I am not sure. However back to the main problem, I have tried to reload Firefox I have even refreshed my Windows XP I have tried other browsers such as Chrome and Opera and IE, all bar IE hang really badly IE eventually hangs but it does seem to take longer for this to occur.
I am at my wits end with this one I think there may be a bug in there but I cannot seem to find it.
I am just running Malbytes malware but it looks as if it will glean a clean PC with no fault found.

Can someone please help.

Cheers
Bstarduk

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#2 Broni

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Posted 21 August 2011 - 01:34 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 bstarduk

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Posted 22 August 2011 - 08:02 AM

Firstly the Security check repoty
Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 2
Out of date service pack!!
Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG 2011
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player 10.3.181.26
Adobe Reader X (10.1.0)
Mozilla Firefox (x86 en-GB..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
IObit IObit Malware Fighter IMFsrv.exe
IObit IObit Malware Fighter IMF.exe
``````````End of Log````````````


Secondly the Mini Tool Kit report
MiniToolBox by Farbar
Ran by Alistair Offer (administrator) on 22-08-2011 at 08:10:38
Microsoft Windows XP Service Pack 2 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : offer-ab7981e56 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-1F-C6-71-F5-4B Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.6 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.1 Lease Obtained. . . . . . . . . . : 22 August 2011 06:45:40 Lease Expires . . . . . . . . . . : 23 August 2011 06:45:40Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 209.85.227.147, 209.85.227.105, 209.85.227.106, 209.85.227.104
209.85.227.103, 209.85.227.99

Pinging google.com [209.85.227.104] with 32 bytes of data:Reply from 209.85.227.104: bytes=32 time=22ms TTL=52Reply from 209.85.227.104: bytes=32 time=24ms TTL=52Ping statistics for 209.85.227.104: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 22ms, Maximum = 24ms, Average = 23msServer: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 67.195.160.76, 69.147.125.65, 72.30.2.43, 98.137.149.56
209.191.122.70

Pinging yahoo.com [69.147.125.65] with 32 bytes of data:Reply from 69.147.125.65: bytes=32 time=107ms TTL=52Reply from 69.147.125.65: bytes=32 time=107ms TTL=52Ping statistics for 69.147.125.65: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 107ms, Maximum = 107ms, Average = 107msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=64Reply from 127.0.0.1: bytes=32 time<1ms TTL=64Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1f c6 71 f5 4b ...... NVIDIA nForce Networking Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.6 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.6 192.168.1.6 20
192.168.1.6 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.6 192.168.1.6 20
224.0.0.0 240.0.0.0 192.168.1.6 192.168.1.6 20
255.255.255.255 255.255.255.255 192.168.1.6 192.168.1.6 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================

System errors:
=============
Error: (08/22/2011 07:23:31 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/22/2011 07:05:55 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/22/2011 07:05:54 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/22/2011 07:05:45 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/22/2011 07:05:44 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/22/2011 07:05:41 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/22/2011 07:05:40 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/22/2011 07:05:38 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/22/2011 07:05:37 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/22/2011 07:05:36 AM) (Source: 0) (User: )
Description: \Device\Harddisk0\D


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 2.1.4)
Acoustica CD/DVD Label Maker
Ad-Aware
Ad-Aware (Version: 9.0.0)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.5)
Adobe Flash Player 10 Plugin (Version: 10.3.181.26)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Advanced SystemCare 4 (Version: 4.0.1)
Akamai NetSession Interface
AMD Processor Driver (Version: 1.3.2.0053)
AVG 2011 (Version: 10.0.1392)
AVG 2011 (Version: 10.0.1520)
Bejeweled 2 Deluxe (Version: 1.0)
Bejeweled 3 (Version: 1.0)
Big Fish Games: Game Manager (Version: 3.0.0.271)
BitTorrent (Version: 7.2.0)
Canon Utilities ZoomBrowser EX (Version: 6.5.0.14)
ConvertXtoDVD 4.1.10.348 (Version: 4.1.10.348)
coverXP (remove only)
Creative WebCam Center
Creative WebCam Instant Driver (1.01.02.0729)
Creative WebCam Instant User's Guide (English)
DVD Shrink 3.2
ebgcInfra (Version: 1.1.0)
ebgcRes (Version: 1.0.0)
ebgcSDK (Version: 1.1)
Epson Easy Photo Print 2 (Version: 2.1.0.0)
Epson Print CD (Version: 2.00.00)
Epson Printer Software Downloader
Epson Printer Software Downloader (Version: 2.0.0)
EPSON PX650 Series Printer Uninstall
EPSON Scan
Epson Stylus Photo PX650_TX650 Manual
EPSON Web-To-Page
FaxDrive
FaxWizard
Genie Backup Manager Pro 8.0
Google Chrome (Version: 13.0.782.112)
Google Chrome Frame (Version: 13.0.782.112)
Google Earth Plug-in (Version: 6.0.3.2197)
Google SketchUp 8 (Version: 3.0.4811)
Google Update Helper (Version: 1.3.21.65)
Hank Haney's World Golf
IObit Malware Fighter (Version: 1.0)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Jewel Quest 3 1.11
Jewel Quest II (remove only)
Jewel Quest: The Sleepless Star
K-Lite Codec Pack 7.1.0 (Full) (Version: 7.1.0)
LightScribe 1.8.15.1 (Version: 1.8.15.1)
Mah-Jong Master 3D
Mah Jong Quest
Mah Jong Quest II
Mahjong City
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
MetaProducts Mass Downloader
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30730)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Primary Interoperability Assemblies 2005 (Version: 8.0.50727.42)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 5.0.1 (x86 en-GB) (Version: 5.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
NEC Electronics USB 3.0 Host Controller Driver (Version: 1.0.19.0)
neroxml (Version: 1.0.0)
NVIDIA Drivers
NVIDIA GAME System Software 2.8.1 (Version: 2.8.1)
Opera 11.50 (Version: 11.50.1074)
PhotoScape
Platform (Version: 1.25)
PMB (Version: 5.0.00.10260)
Quicken 2008 (Version: 17.1.1.24)
Rapport (Version: 3.5.1008.49)
Segoe UI (Version: 14.0.4327.805)
Smart Defrag 2 (Version: Beta 2.0)
Tumble Bugs
Tumblebugs
VIA Platform Device Manager (Version: 1.25)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
VLC media player 1.1.11 (Version: 1.1.11)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Installer 3.1 (KB893803) (Version: 3.1)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Format Runtime
Windows Media Player 11
Windows Presentation Foundation (Version: 3.0.6920.0)
XML Paper Specification Shared Components Pack 1.0
XpertVision 6.1

========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 2047.17 MB
Available physical RAM: 885.73 MB
Total Pagefile: 3939.97 MB
Available Pagefile: 2928.63 MB
Total Virtual: 2047.88 MB
Available Virtual: 2003.61 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:465.75 GB) (Free:33.03 GB) NTFS

========================= Users: ========================================

User accounts for \\OFFER-AB7981E56

Administrator Alistair Offer Guest
HelpAssistant SUPPORT_388945a0


**** End of log ****


Thirdly the Malbytes report
Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7525

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

22/08/2011 08:23:44
mbam-log-2011-08-22 (08-23-44).txt

Scan type: Quick scan
Objects scanned: 285886
Time elapsed: 6 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Finally I cannot download GMER it begins to open the web site and then just hangs and goes nowhere.

Cheers


Bstarduk

#4 Broni

Broni

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Posted 22 August 2011 - 11:06 AM

Instead of GMER.....

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

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#5 bstarduk

bstarduk
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Posted 22 August 2011 - 12:12 PM

Here is the rerport requested

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0xB8AFB000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 7438336 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 169.32 )
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 5775360 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 169.32 )
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2142208 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2142208 bytes
0x804D7000 RAW 2142208 bytes
0x804D7000 WMIxWDM 2142208 bytes
0xBF800000 Win32k 1839104 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1839104 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB9213000 C:\WINDOWS\system32\DRIVERS\NVNRM.SYS 946176 bytes (NVIDIA Corporation, NVIDIA Network Resource Manager.)
0xB9E36000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB5715000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 454656 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB5888000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 360448 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB48A5000 C:\WINDOWS\system32\DRIVERS\srv.sys 339968 bytes (Microsoft Corporation, Server driver)
0xB5841000 C:\WINDOWS\system32\DRIVERS\avgtdix.sys 290816 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB3EC1000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB56B1000 C:\WINDOWS\system32\DRIVERS\avgldx86.sys 245760 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xB3D98000 C:\Program Files\IObit\IObit Malware Fighter\Drivers\wxp_x86\FileMonitor.sys 233472 bytes
0xB5A32000 C:\WINDOWS\system32\drivers\viahduaa.sys 217088 bytes (VIA Technologies, Inc., VIA High Definition Audio Function Driver)
0xB8A5A000 C:\WINDOWS\system32\DRIVERS\update.sys 212992 bytes (Microsoft Corporation, Update Driver)
0xB5913000 C:\Documents and Settings\All Users.WINDOWS\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\29574\RapportCerberus32_29574.sys 208896 bytes
0xB8A8E000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 200704 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB4BF0000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9E09000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB57AA000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 180224 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB3C54000 C:\WINDOWS\system32\drivers\kmixer.sys 172032 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xB92FA000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xB57F8000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xB5784000 C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys 155648 bytes (Trusteer Ltd., RapportPG)
0xB5A0E000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB476A000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 143360 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xB9322000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB9345000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 143360 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB57D6000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xB5820000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 135168 bytes (Microsoft Corporation, IP Network Address Translator)
0x806E2000 ACPI_HAL 134400 bytes
0x806E2000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB465A000 C:\WINDOWS\system32\DRIVERS\AVGIDSDriver.Sys 131072 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Driver.)
0xB9EEC000 fltmgr.sys 126976 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9DEE000 Mup.sys 110592 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9F0B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xB5682000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB9EC3000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB8AD0000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB569A000 C:\WINDOWS\system32\DRIVERS\P0620Vid.sys 94208 bytes (Creative Technology Ltd., Video streaming and Capture Device Driver)
0xB4EE4000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB9368000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB8AE7000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB58E0000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xB9EDA000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB8ABF000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xB9434000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA188000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xBA278000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA118000 Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0xBA0B8000 ohci1394.sys 61440 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xBA2D8000 C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys 61440 bytes (Trusteer Ltd., RapportEI)
0xBA1B8000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xB4FC9000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA248000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xB93A4000 C:\WINDOWS\system32\DRIVERS\AmdK8.sys 57344 bytes (Advanced Micro Devices, AMD Processor Driver)
0xBA258000 C:\WINDOWS\system32\DRIVERS\NVENETFD.sys 57344 bytes (NVIDIA Corporation, NVIDIA Networking Function Driver.)
0xBA0C8000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 53248 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBA1A8000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 53248 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA108000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA178000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBA1D8000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0E8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA298000 C:\WINDOWS\system32\DRIVERS\avgmfx86.sys 49152 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xBA1F8000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA318000 C:\WINDOWS\system32\DRIVERS\STREAM.SYS 49152 bytes (Microsoft Corporation, WDM CODEC Class Device Driver 2.0)
0xBA198000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0D8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA1E8000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA238000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA1C8000 C:\WINDOWS\system32\DRIVERS\nvnetbus.sys 40960 bytes (NVIDIA Corporation, NVIDIA Networking Bus Driver.)
0xBA128000 PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xBA218000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xB2CFE000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xBA0F8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA2E8000 C:\WINDOWS\System32\Drivers\Fips.SYS 36864 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA2F8000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA0A8000 isapnp.sys 36864 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA208000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA2B8000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xBA2A8000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA3A0000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA450000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBA338000 avgrkx86.sys 28672 bytes (AVG Technologies CZ, s.r.o., AVG Anti-Rootkit Driver)
0xBA478000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xBA3A8000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA490000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 28672 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA430000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xBA460000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xBA480000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA348000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xB4302000 C:\Program Files\IObit\IObit Malware Fighter\drivers\wxp_x86\regfilter.sys 24576 bytes (IObit.com, Registry Filter)
0xBA390000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA400000 C:\WINDOWS\system32\DRIVERS\AVGIDSFilter.Sys 20480 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Filter Driver.)
0xBA468000 C:\WINDOWS\system32\DRIVERS\AVGIDSShim.Sys 20480 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Loader Driver.)
0xBA380000 C:\WINDOWS\system32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xBA398000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA4A8000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA4B0000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA4A0000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA488000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xBA498000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 20480 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xBA3D0000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA4BC000 AVGIDSEH.Sys 16384 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Helper Driver.)
0xB9D76000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB5285000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xB9D9E000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xB48F8000 C:\WINDOWS\system32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xB6457000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB9DC6000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB51B9000 C:\Program Files\Lavasoft\Ad-Aware\KernExplorer.sys 12288 bytes
0xB9DAA000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xB9D92000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB9380000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xB3F02000 C:\Program Files\IObit\IObit Malware Fighter\drivers\wxp_x86\UrlFilter.sys 12288 bytes (IObit.com, URL Filter)
0xB9D96000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xBA5E6000 C:\WINDOWS\system32\DRIVERS\ASACPI.sys 8192 bytes (-, ATK0110 ACPI Utility)
0xBA5F2000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5AC000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA62C000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA5F0000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA5F4000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA61A000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xBA5F6000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5AE000 SmartDefragDriver.sys 8192 bytes
0xBA5E8000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA61C000 C:\WINDOWS\System32\Drivers\TBPanel.SYS 8192 bytes (Windows ® 2000 DDK provider, Display Control Program)
0xBA5EA000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA6EF000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA6B6000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA705000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================


Nothing detected :(

Thanks

Alistair

#6 Broni

Broni

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Posted 22 August 2011 - 12:15 PM

So far all looks clean.

Restart computer in Safe Mode with Networking and see if same issue happens.

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#7 bstarduk

bstarduk
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Posted 23 August 2011 - 01:32 AM

I am working in safe mode at this moment and all seems fine speed is great and all web sites that were "hanging" are now accessible quickly.
I cannot check the media/video side because all of my video is not there obviously because of safe mode.

Hope this helps

Cheers

Alistair

#8 bstarduk

bstarduk
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Posted 23 August 2011 - 01:33 AM

PS
Have just closed Firefox and checked Task Manager and it does not hang in there any more

Thanks

Alsitair

#9 Broni

Broni

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  • Gender:Male
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Posted 23 August 2011 - 07:03 PM

It looks like something what doesn't run in Safe Mode is causing your issue.

Let's shot in the dark...

Uninstall AVG using AVG Remover: http://www.avg.com/us-en/utilities

Restart in normal mode and see how it goes.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#10 bstarduk

bstarduk
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Posted 24 August 2011 - 07:47 AM

Have just tried that and while it is a little better Firefox still hangs.
Th uninstall wass not clean see attached logs

One interesting thing I will mention XP service pack 3 update will not install. It gets so far then errors out and just sits there until the next time.


"Running zap for product code {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}:24/08/2011 8:17:42.89"

C:\Documents and Settings\Alistair Offer.OFFER-AB7981E56\Desktop>C:\DOCUME~1\ALISTA~1.OFF\LOCALS~1\Temp\avg-1c09b009-07e9-442d-92e0-3c77e12a9375.exe TW! {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} /nologo


***** Zapping data for user S-1-5-18 for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} *****
MsiZapInfo: Performing operations for user S-1-5-18
Searching for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} cached package. . .
Removed file: C:\WINDOWS\Installer\6d5413.msi
Searching for install property data for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Removed \455CAE029F596294D8A94CFFE34CC427\InstallProperties
Searching for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data in the HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall key. . .
Removed \{20EAC554-95F9-4926-8D9A-C4FF3EC44C72}
Searching user's global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Removed upgrade code '455CAE029F596294D8A94CFFE34CC427' at HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Removed \Features
Removed \Patches
Removed \Usage
Removed \Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching old global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Removed upgrade code '455CAE029F596294D8A94CFFE34CC427' at HKLM\Software\Classes\Installer\UpgradeCodes
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Removed \Media
Removed \Net
Removed \SourceList
Removed \Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427
Searching HKLM\Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Removed \Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427
Searching for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} in per-user managed location. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Removed client of component 01FCD203E42248E4DBF7F1291EF7BD69
Removed client of component 02B5D3BBE36CD054192F35D45661E5B6
Removed client of component 03B656C6C2AA2F44EA80221C0B7875A8
Removed client of component 042671E0252CEA84689EA0CB0F2959EE
Removed client of component 044DB212FED836D41A4FE00EE9DC100E
Removed client of component 05FA1762803A8494BBF0B3EBE96D0AAC
Removed client of component 061EEE5D984E24D4E8DD5DF6A0C485F4
Removed client of component 06C31B548D6A8664BB577E4FD9ABF67A
Removed client of component 09D57A7D52A27834ABE806C7B192FE65
Removed client of component 0B4D42C75C0910E4291C96EF80AE4A06
Removed client of component 0B81368A39B8DD644B1B6FF7CE4683B0
Removed client of component 0C8E35977A7CB764FA6C2391AEFB1D5D
Removed client of component 0D70348724D142A4EAA4F638D54A97D6
Removed client of component 119F0421DE6B1564DB33CE0D640F82B9
Removed client of component 146B292F66D388944ACC6D39A7391289
Removed client of component 14D5FFE54E51D30498208A61319F2896
Removed client of component 158ED5515654E8344AF5F0FFC1D4998C
Removed client of component 16C4829923A9EA04A80B9B261B630758
Removed client of component 18D705324F6F6CB46A5ADE791C613605
Removed client of component 190CBB0CBAE51144680AD2FF383DF038
Removed client of component 1972D055C1A5F3D439EF6577BD323176
Removed client of component 199BE8FC07C810947BF29C10ABE02E04
Removed client of component 1ACC957DED687B0429F9306C9BA33B9B
Removed client of component 1BD7AFAD188455B4E88D1407BB3E3422
Removed client of component 1C286DA0094343F42AC2AE881FDF1646
Removed client of component 1CEF753AA513EC14783EBD8CBA5C79BD
Removed client of component 1CF4728E6EAF5C244A7B363616615EE3
Removed client of component 1D6D7A76136EC7F4F94194704B567B76
Removed client of component 1E1E5546DE1021640BC34E872AC8699E
Removed client of component 1F66A49279DC4B64F8D923A910E85304
Removed client of component 1F96050D2B9C8124CB63B995CA303E72
Removed client of component 2041B93C30F5E5549B3EE8DD5C501F29
Removed client of component 208F00E9F61CE7643B5C39B7E2961F72
Removed client of component 20CDE49C59E993742A7DA10843B976AB
Removed client of component 20E617439F0F0874F9796AC716BA2550
Removed client of component 2166F26E1889C4E4D9F9805B063C8B65
Removed client of component 21F8040D4EFB2184C93600D1DAB67824
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Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for Installer files and folders associated with the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


***** Zapping data for user S-1-5-18 for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} *****
MsiZapInfo: Performing operations for user S-1-5-18
Searching for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} cached package. . .
Searching for install property data for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching user's global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching old global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} in per-user managed location. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for Installer files and folders associated with the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


***** Zapping data for user S-1-5-21-1644491937-838170752-725345543-1003 for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} *****
MsiZapInfo: Performing operations for user S-1-5-21-1644491937-838170752-725345543-1003
Searching for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} cached package. . .
Searching for install property data for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching user's global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching old global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching old per-user location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKCU\Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKCU\Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-user location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKCU\Software\Microsoft\Installer\Win32Assemblies for Win32 assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKCU\Software\Microsoft\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKCU\Software\Microsoft\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} in per-user managed location. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for Installer files and folders associated with the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder
"Running zap for product code {695B13B2-7919-4EC5-8601-092F0D2DE069}:24/08/2011 8:17:46.12"

C:\Documents and Settings\Alistair Offer.OFFER-AB7981E56\Desktop>C:\DOCUME~1\ALISTA~1.OFF\LOCALS~1\Temp\avg-1c09b009-07e9-442d-92e0-3c77e12a9375.exe TW! {695B13B2-7919-4EC5-8601-092F0D2DE069} /nologo


***** Zapping data for user S-1-5-18 for product {695B13B2-7919-4EC5-8601-092F0D2DE069} *****
MsiZapInfo: Performing operations for user S-1-5-18
Searching for the product {695B13B2-7919-4EC5-8601-092F0D2DE069} cached package. . .
Removed file: C:\WINDOWS\Installer\d39e3.msi
Searching for install property data for product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Removed \2B31B59691975CE4681090F2D0D20E96\InstallProperties
Searching for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data in the HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall key. . .
Removed \{695B13B2-7919-4EC5-8601-092F0D2DE069}
Searching user's global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Removed upgrade code '2B31B59691975CE4681090F2D0D20E96' at HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Removed \Features
Removed \Patches
Removed \Usage
Removed \Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching old global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Removed upgrade code '2B31B59691975CE4681090F2D0D20E96' at HKLM\Software\Classes\Installer\UpgradeCodes
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Removed \Media
Removed \Net
Removed \SourceList
Removed \Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96
Searching HKLM\Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Removed \Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96
Searching for product {695B13B2-7919-4EC5-8601-092F0D2DE069} in per-user managed location. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Removed client of component 30EC774F6371B044A932CFA7E5F864A8
Removed client of component 6860D4C172F342148B20044D4C8D338A
Removed client of component 8CCEAF1C1D1864A41B1B312AD7682868
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for Installer files and folders associated with the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


***** Zapping data for user S-1-5-18 for product {695B13B2-7919-4EC5-8601-092F0D2DE069} *****
MsiZapInfo: Performing operations for user S-1-5-18
Searching for the product {695B13B2-7919-4EC5-8601-092F0D2DE069} cached package. . .
Searching for install property data for product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching user's global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching old global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for product {695B13B2-7919-4EC5-8601-092F0D2DE069} in per-user managed location. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for Installer files and folders associated with the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


***** Zapping data for user S-1-5-21-1644491937-838170752-725345543-1003 for product {695B13B2-7919-4EC5-8601-092F0D2DE069} *****
MsiZapInfo: Performing operations for user S-1-5-21-1644491937-838170752-725345543-1003
Searching for the product {695B13B2-7919-4EC5-8601-092F0D2DE069} cached package. . .
Searching for install property data for product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching user's global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching old global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching old per-user location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKCU\Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKCU\Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-user location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKCU\Software\Microsoft\Installer\Win32Assemblies for Win32 assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKCU\Software\Microsoft\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKCU\Software\Microsoft\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for product {695B13B2-7919-4EC5-8601-092F0D2DE069} in per-user managed location. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for Installer files and folders associated with the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


"Running zap for product code {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}:24/08/2011 8:17:42.89"

C:\Documents and Settings\Alistair Offer.OFFER-AB7981E56\Desktop>C:\DOCUME~1\ALISTA~1.OFF\LOCALS~1\Temp\avg-1c09b009-07e9-442d-92e0-3c77e12a9375.exe TW! {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} /nologo


***** Zapping data for user S-1-5-18 for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} *****
MsiZapInfo: Performing operations for user S-1-5-18
Searching for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} cached package. . .
Removed file: C:\WINDOWS\Installer\6d5413.msi
Searching for install property data for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Removed \455CAE029F596294D8A94CFFE34CC427\InstallProperties
Searching for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data in the HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall key. . .
Removed \{20EAC554-95F9-4926-8D9A-C4FF3EC44C72}
Searching user's global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Removed upgrade code '455CAE029F596294D8A94CFFE34CC427' at HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Removed \Features
Removed \Patches
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Removed \Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching old global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Removed upgrade code '455CAE029F596294D8A94CFFE34CC427' at HKLM\Software\Classes\Installer\UpgradeCodes
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Removed \Media
Removed \Net
Removed \SourceList
Removed \Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427
Searching HKLM\Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Removed \Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427
Searching for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} in per-user managed location. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
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Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for Installer files and folders associated with the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


***** Zapping data for user S-1-5-18 for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} *****
MsiZapInfo: Performing operations for user S-1-5-18
Searching for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} cached package. . .
Searching for install property data for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching user's global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching old global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} in per-user managed location. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for Installer files and folders associated with the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


***** Zapping data for user S-1-5-21-1644491937-838170752-725345543-1003 for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} *****
MsiZapInfo: Performing operations for user S-1-5-21-1644491937-838170752-725345543-1003
Searching for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} cached package. . .
Searching for install property data for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching user's global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching old global config location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-machine location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKLM\Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching old per-user location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKCU\Software\Classes\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKCU\Software\Classes\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching per-user location for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKCU\Software\Microsoft\Installer\Win32Assemblies for Win32 assembly data for the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching HKCU\Software\Microsoft\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKCU\Software\Microsoft\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72} in per-user managed location. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\UpgradeCodes...
Searching for patches for product 455CAE029F596294D8A94CFFE34CC427 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Products\455CAE029F596294D8A94CFFE34CC427\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Products\455CAE029F596294D8A94CFFE34CC427 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Features\455CAE029F596294D8A94CFFE34CC427 for product feature data. . .
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 455CAE029F596294D8A94CFFE34CC427. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for product 455CAE029F596294D8A94CFFE34CC427 client info data. . .
Searching for Installer files and folders associated with the product {20EAC554-95F9-4926-8D9A-C4FF3EC44C72}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder
"Running zap for product code {695B13B2-7919-4EC5-8601-092F0D2DE069}:24/08/2011 8:17:46.12"

C:\Documents and Settings\Alistair Offer.OFFER-AB7981E56\Desktop>C:\DOCUME~1\ALISTA~1.OFF\LOCALS~1\Temp\avg-1c09b009-07e9-442d-92e0-3c77e12a9375.exe TW! {695B13B2-7919-4EC5-8601-092F0D2DE069} /nologo


***** Zapping data for user S-1-5-18 for product {695B13B2-7919-4EC5-8601-092F0D2DE069} *****
MsiZapInfo: Performing operations for user S-1-5-18
Searching for the product {695B13B2-7919-4EC5-8601-092F0D2DE069} cached package. . .
Removed file: C:\WINDOWS\Installer\d39e3.msi
Searching for install property data for product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Removed \2B31B59691975CE4681090F2D0D20E96\InstallProperties
Searching for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data in the HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall key. . .
Removed \{695B13B2-7919-4EC5-8601-092F0D2DE069}
Searching user's global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Removed upgrade code '2B31B59691975CE4681090F2D0D20E96' at HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Removed \Features
Removed \Patches
Removed \Usage
Removed \Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching old global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Removed upgrade code '2B31B59691975CE4681090F2D0D20E96' at HKLM\Software\Classes\Installer\UpgradeCodes
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Removed \Media
Removed \Net
Removed \SourceList
Removed \Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96
Searching HKLM\Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Removed \Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96
Searching for product {695B13B2-7919-4EC5-8601-092F0D2DE069} in per-user managed location. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Removed client of component 30EC774F6371B044A932CFA7E5F864A8
Removed client of component 6860D4C172F342148B20044D4C8D338A
Removed client of component 8CCEAF1C1D1864A41B1B312AD7682868
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for Installer files and folders associated with the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


***** Zapping data for user S-1-5-18 for product {695B13B2-7919-4EC5-8601-092F0D2DE069} *****
MsiZapInfo: Performing operations for user S-1-5-18
Searching for the product {695B13B2-7919-4EC5-8601-092F0D2DE069} cached package. . .
Searching for install property data for product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching user's global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching old global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for product {695B13B2-7919-4EC5-8601-092F0D2DE069} in per-user managed location. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for Installer files and folders associated with the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


***** Zapping data for user S-1-5-21-1644491937-838170752-725345543-1003 for product {695B13B2-7919-4EC5-8601-092F0D2DE069} *****
MsiZapInfo: Performing operations for user S-1-5-21-1644491937-838170752-725345543-1003
Searching for the product {695B13B2-7919-4EC5-8601-092F0D2DE069} cached package. . .
Searching for install property data for product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching user's global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-1644491937-838170752-725345543-1003\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching old global config location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-machine location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Classes\Installer\Components for published component data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKLM\Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching old per-user location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Classes\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKCU\Software\Classes\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKCU\Software\Classes\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching per-user location for product {695B13B2-7919-4EC5-8601-092F0D2DE069} data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKCU\Software\Microsoft\Installer\Win32Assemblies for Win32 assembly data for the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching HKCU\Software\Microsoft\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKCU\Software\Microsoft\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for product {695B13B2-7919-4EC5-8601-092F0D2DE069} in per-user managed location. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\UpgradeCodes...
Searching for patches for product 2B31B59691975CE4681090F2D0D20E96 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Products\2B31B59691975CE4681090F2D0D20E96\Patches
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Products\2B31B59691975CE4681090F2D0D20E96 for product data. . .
Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-1644491937-838170752-725345543-1003\Installer\Features\2B31B59691975CE4681090F2D0D20E96 for product feature data. . .
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.
Searching for shared DLL counts for components tied to the product 2B31B59691975CE4681090F2D0D20E96. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for product 2B31B59691975CE4681090F2D0D20E96 client info data. . .
Searching for Installer files and folders associated with the product {695B13B2-7919-4EC5-8601-092F0D2DE069}. . .
Searching for files and folders in the user's profile. . .
Searching for files and folders in the %WINDIR%\Installer folder


Dont know if that helps or not

Cheers

Alistair

#11 Broni

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Posted 24 August 2011 - 07:35 PM

Th uninstall wass not clean see attached logs

Uninstall of what?

Try this...

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem with Firefox?

My Website

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#12 bstarduk

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Posted 25 August 2011 - 01:47 AM

The uninstall was AVG that you asked me to do.

Secondly WOW my internet connection is quicker than it has ever been and tweaking msconfig has certainly resolved this particular problem I have just checked all of the web sites thast were hanging and all are ok and firefox does not hang any more.

Thanks

Alistair

#13 bstarduk

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Posted 25 August 2011 - 11:51 AM

Sorry ti dissappoint but the video error is still there whenever I play any video through any player up pops the "fatal error need to reinstall Nero" appears
Cheers

Alistair

#14 Broni

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Posted 25 August 2011 - 07:28 PM

Secondly WOW my internet connection is quicker than it has ever been and tweaking msconfig has certainly resolved this particular problem I have just checked all of the web sites thast were hanging and all are ok and firefox does not hang any more.

I'm glad to hear good news, but you can't run your computer with those settings.
That was for testing purposes only.

Go back to "msconfig" and reverse all changes.

Now you need to have some AV program.
Install one of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html (make sure to opt out from installing Ask Toolbar - it comes pre-checked)

Update me on Firefox behavior.

whenever I play any video through any player up pops the "fatal error need to reinstall Nero" appears

Do you have Nero installed?

Lastly...

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

Posted Image

Upload the file(s) here: http://www.filedropper.com/
Post download link (copy URL: link):
Posted Image

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#15 bstarduk

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Posted 26 August 2011 - 02:29 PM

<a href=http://www.filedropper.com/autoruns><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href=http://www.filedropper.com >file upload</a></div>

Link for file

There are no nero files when I search my computer but I am still getting the error.

It appears that the internet problem has been resolved by using Avast instead of AVG Firefoxno longer hangs and its access all web pages

Cheers

Alistair




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