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Windows license problem after reinstall


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9 replies to this topic

#1 pmanth

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Posted 20 August 2011 - 05:37 PM

Hi There,

I reinstalled windows a few days ago and today have started noticing some popup windows that I only just realized were related to windows license.

I can't get a screenshot of the window yet, but when it comes up again I will post it, however it tells me to go here:
http://www.microsoft.com/genuine/validate/


I used the windows key that is on the back of my computer (which is from PCSpecialist), and it has worked twice before.

I can not attempt to re-activate windows because I cant get onto control panel and I cant go start menu > right click computer > properties.


I ran a SFC check, but it said nothing was wrong. I am currently running a chkdsk.

The OS is Windows Vista Home Premium SP1, 64-bit.


Is there any more info you need? :)


Any help is appreciated.

Edited by pmanth, 20 August 2011 - 05:38 PM.


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#2 cryptodan

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Posted 20 August 2011 - 05:42 PM

Is the Windows Vista the same CD that came with your computer?

#3 pmanth

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Posted 20 August 2011 - 05:44 PM

Here is the screenshot i promised of the popup :)

EDIT: oops, attachment didnt work - uploading to imageshack.


EDIT2: here you go; http://img685.imageshack.us/img685/3279/windowsauth.jpg

The disk i installed with did not come with the machine, I torrented it (but still using my legit cd key) however I have used the CD once before for this same computer and had no problems.

Edited by pmanth, 20 August 2011 - 05:46 PM.


#4 cryptodan

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Posted 20 August 2011 - 05:49 PM

Remove this torrented copy, and use the CD that came with the Copy. Your versions of Windows are different, and the pirated copy could possibly contain keylogging software to send your credentials to someone.

IMPORTANT NOTE: You indicate you are using pirated or stolen software.

The practice of using cracking tools, keygens, warez or any pirated software is not only considered illegal activity but it is a serious security risk.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.

trendmicro.com/vinfo

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

...warez/piracy sites ranked the highest in downloading spyware...just opening the web page usually sets off an exploit, never mind actually downloading anything. And by the time the malware is finished downloading, often the machine is trashed and rendered useless.

University of Washington spyware study

...One of the most aggressive and intrusive of all bad websites on the Internet are serial, warez, software cracking type sites...they sneak malware onto your system...Where do trojan viruses originate? One of the biggest malware distributors on the Internet are serial/warez/code cracking sites.

Bad Web Sites: Malware

When you use these kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a smörgåsbord of malware and an increasing source of system infection. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

I strongly recommend that you remove all cracks and keygens immediately to reduce the risk of infection/reinfection. If not, then we are just wasting time trying to clean your system. Further, other tools used during the disinfection process may detect crack and keygens so we need to ensure they have been removed.

Using these types of programs or the websites visited to get them is almost a guaranteed way to get yourself infected!!


The "Objects scanned" above says 481k files - but Norton scanned 935k files, and took 3.5 hours.


The speed and ability to complete an anti-virus or anti-malware scan depends on a variety of factors.
  • The program itself and how its scanning engine is designed to scan: using a signature database vs heuristic scanning or a combination of both.
  • Options to scan for spyware, adware, riskware and potentially unwanted programs (PUPS).
  • Options to scan memory, boot sectors, registry and alternate data streams (ADS).
  • Type of scan performed: Deep, Quick or Custom scanning.
  • What action has to be performed when malware is detected.
  • A computer's hard drive size.
  • Disk used capacity (number of files to include temporary files) that have to be scanned.
  • Types of files (.exe, .dll, .sys, .cab, archived, compressed, packed, email, etc) that are scanned.
  • Whether external drives are included in the scan.
  • Competition for and utilization of system resources by the scanner.
  • Other running processes and programs in the background.
  • Interference from malware.
  • Interference from the user.
-- Using two security scanning engines at the same time can cause each to interfere with the other, cause systems hangs, false detections, unreliable results and other unpredictable behavior.

-- If the screensaver, hibernation or Sleep Mode are not turned off before scanning, those features can sometimes have odd effects when attempting to resume normal mode.


Note: It is not unusual for an anti-virus or anti-malware scanner to be suspicious of some compressed, archived, .cab .jar and packed files because they have difficulty reading what is inside them. These kind of files often trigger alerts by security software using heuristic detection because they are resistant to scanning (difficult to read). This resistance may also result in some scanners to stall (hang) on these particular types of files or just ignore (skip) them. Certain files in the System Volume Information Folder like the Tracking.log (created by the Distributed Link Tracking Service to store maintenance information) have also been reported as a source causing some scanners to hang.



Complements of Quietman7

Edited by cryptodan, 20 August 2011 - 05:50 PM.


#5 pmanth

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Posted 21 August 2011 - 07:38 AM

I am a Malware Analyst working for a very large anti-malware company, so I know it isn't infected ;)


I am not using a pirated Windows license, just a CD I downloaded from the internet.


And no CD came with the PC itself, which is why I had to download a copy last year. I have used the copy before (on the previous installation which I reinstalled over the other day) and it worked fine with no problems, so I am thinking it might be a program I have used in the few days since I installed.

I used a program by Koshy John which said it was optimizing prefetch, but I don't recall if it was doing it before or after that and I have tried clearing the prefetch with no success.


Do you have any suggestions as to how try and get windows to re-activate itself?

#6 cryptodan

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Posted 21 August 2011 - 08:00 AM

If you are a malware analyst for a large anti-malware company, then you should know the dangers of using downloaded copies of operating systems from the internet.

And yes you are using stolen version of Windows Vista even though you have a legit key for us with another copy.

I have a suggestion, and I would recommend that you go to the nearest best buy or computer store and buy Windows Vista or Windows 7.

You should be allowing Windows to optimize itself, and not rely on programs that claim to optimize Windows another thing a Malware Analyst Expert should know that Works for a large Anti-Malware company.

The reason there is no CD for your computer, is probably because you forgot to make them from the System Recovery Partition that comes standard with various computers now such as HP, Dell, Gateway, Acer, and others.

My Dell for example, came with no reinstallation media on CD, so I had to make the CD's from the software provided to me on my computer.

#7 abauw

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Posted 21 August 2011 - 03:14 PM

I am a Malware Analyst working for a very large anti-malware company, so I know it isn't infected ;)


That depend on what area that you are placed in your office so you could think that your are isn't infected?


I am not using a pirated Windows license, just a CD I downloaded from the internet.


Does Microsoft provide their CD to be downloaded? I Believe they doesn't provide it.

And no CD came with the PC itself, which is why I had to download a copy last year. I have used the copy before (on the previous installation which I reinstalled over the other day) and it worked fine with no problems, so I am thinking it might be a program I have used in the few days since I installed.


Your problem is your Serial Number doesn't fit with your CD or something like that :oopsign:

I used a program by Koshy John which said it was optimizing prefetch, but I don't recall if it was doing it before or after that and I have tried clearing the prefetch with no success.


Nope. Never heard or used Koshy John Software. And I doesn't need to give some of my time to prefetch. Better play Solitaire or Freecell :inlove:

Do you have any suggestions as to how try and get windows to re-activate itself?


It will be a Piracy.

Only one suggestions. Buy a new Windows Vista CD.

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#8 pmanth

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Posted 21 August 2011 - 05:15 PM

Simple fix, Avast causes this in Vista SP1. Apparently they deny it is them, but the guys on the MS forum said that it is because of them. Removed Avast and will upgrade to SP2 before re-intalling it.


Thanks for trying to help.


I did mention I got my PC with PCSpecialist - Not Dell, HP or any other similar company.
Koshy John has quite popular software, but I think I misread the prefetch optimization page, so I don't recall what it said.
I did indeed get recovery disks with the PC that I created when I first installed the computer, but I guess it didn't occur to you that people lose things.
You jump to the conclusion that it was my CD from the internet, but you didn't consider any other solution whatsoever.


Ripping me because I got a cd from the internet wont help me at all, especially considering the fact that there is no other way to get a legal disk without paying, and given the fact that I have already paid that is not ideal.


The screenshot I provided gave you enough details to do a 10 second google search which gave me the solution almost instantly.


Cmon guys, you are meant to be good at the whole googling thing :whistle:


See you :)

#9 cryptodan

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Posted 21 August 2011 - 05:40 PM

Piracy and illegal use of any software I do not condone, so by me helping you resolve this issue I would in theory condoning it. You came here to a site to receive help and advice I gave you that, and if you did not receive a CD with your PC Purchase then i question the business practice of PC Specialist, and if it was a simple fix as a 10 second google search then why did you come here to waste our time with pirated software you admitted to downloading. There is no excuse to use torrented copies of Windows. I would highly recommend you call PC Specialist and ask them why they did not send you a CD or any reinstallation media. They have violated their OEM Agreement with Microsoft by not giving you the media that you purchased, so yes go out and purchase a copy of windows. You can find good deals online at http://www.trustprice.com and http://www.royaldiscount.com. All OEM Computer manufactures are in agreement to Microsoft to include a Reinstallation CD with the COA or Product Key that is affixed to the side of your computer.

#10 hamluis

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Posted 21 August 2011 - 06:10 PM

<<Ripping me because I got a cd from the internet wont help me at all, especially considering the fact that there is no other way to get a legal disk without paying,...>>

From the Discussion Forum Rules:

"No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences."

This topic is closed.

If you have any questions re this action, please send me a PM.

Louis




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