Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

McAfee infected with Firefox virus


  • This topic is locked This topic is locked
50 replies to this topic

#1 pzahra

pzahra

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Local time:12:30 AM

Posted 20 August 2011 - 11:19 AM

Computer has been wierd. When using firexfox on my AOL account when I try to open up an e-mail, it redirects to a "BING" add in the email window. Tried scanning with Mcaffe, Malwarebytes and Superanti spyware in safemode and regular mode and they find nothing.

Opened up Mcaffe Antivirus plus panel and clicking on items brings up Firefox pop ups saying there are errors installing the application,

I clicked on the link to Mcaffe's support and received a Firefox popup. I noticed that Firefox updater started running when I was using the network manager application in McAfee. McAfee Network manager brings up errors when trying to use it.

Help please!

Edited by pzahra, 20 August 2011 - 11:22 AM.


BC AdBot (Login to Remove)

 


#2 pzahra

pzahra
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Local time:12:30 AM

Posted 20 August 2011 - 11:44 AM

I should also note that MS Outlook is locking up when trying to sync and download emal messages. It also has twicw sent out spam e-mail but do not know if this is related at all.

Thanks for any help.

Paul

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,958 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:01:30 AM

Posted 20 August 2011 - 12:08 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 pzahra

pzahra
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Local time:12:30 AM

Posted 21 August 2011 - 10:38 AM

Ok followed input from Orange Blossom ( Thank you!)
Running XP on this system, I tried running DDS 2 times but it would not complete its scan and would hang my system after about 10 minutes. I needed to power down and restart, could not get any repsosne out of the system. I did get GMER to run an have attached the log file. It took quite a long time to complete and system is real sluggish to repsond at times.

Please let me know what the next step is.

Thankyou!

Paul

Attached Files

  • Attached File  arch.txt   64.23KB   3 downloads

Edited by pzahra, 21 August 2011 - 11:46 AM.


#5 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,696 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:30 AM

Posted 25 August 2011 - 11:20 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415295 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#6 pzahra

pzahra
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Local time:12:30 AM

Posted 26 August 2011 - 09:03 AM

Hello,

I followed the instructions from the helpbot. Coudld not successfully run DDS scan, tired at least 4 times now. it still hangs my system after scanning for about 10 minutes. Needed to re-boot, system was un-reposnsive. Tried running GMER and recived the blue screen of death the first time. Re-downloaded GMER and was succesfull, see attached log. You can see the problems I have been having from the initial posts in this thread.

I am running: Microsoft Windows XP, Home Edition, Version 2002, Sevice Pack 3.
I cannot find the original XP disk ast this point.

Paul

Attached Files

  • Attached File  ark.txt   71.8KB   4 downloads


#7 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:01:30 AM

Posted 27 August 2011 - 05:58 PM

Hi,

Please see if the following scan will run:



Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    CREATERESTOREPOINT
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#8 pzahra

pzahra
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Local time:12:30 AM

Posted 27 August 2011 - 07:10 PM

Click on icon and software opens window. Window is not complete though, it has "seethrough" portions were I can see my desktop icons behind it, it will not let me select anything in the window.


IExplorer is working.. it somtimes comes up with the "seethrough" portions as well.

Paul

#9 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:01:30 AM

Posted 27 August 2011 - 07:16 PM

Try this


Please download Unhide.exe to your desktop:
  • Double-click on the Unhide.exe icon on your desktop and allow the program to run.
  • This program will remove the hidden attributes from all the files on your system.
  • Note: If you had purposely hidden any files, then you will need to hide them again after this tool has run.


now see if can run it, if not, run the following:

  • Please download Junction.zip and save it to your desktop.
  • Unzip it and put junction.exe in the Windows directory (C:\Windows).
  • Now go to Start > Run to open a run box > Copy and paste the following command in the open run box and click OK:

    cmd /c junction -s c:\ >log.txt&log.txt& del log.txt

  • A command window will open and the system will be scanned.
  • Wait until a log file opens.
  • Copy and paste or attach the content of it in your next reply

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#10 pzahra

pzahra
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Local time:12:30 AM

Posted 27 August 2011 - 07:36 PM

I will do what you just suggested. Just an FYI. I opened up task manager and killed explorer.exe. Using taak manager I ws then able ot run OTL.exe. Scan is now running with the script enetered as you posted. Should I let it complete and post the results or stop it and do what you said?

#11 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:01:30 AM

Posted 27 August 2011 - 08:26 PM

yes, please let it complete

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#12 pzahra

pzahra
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Local time:12:30 AM

Posted 27 August 2011 - 10:47 PM

Attached are the OTL logs.

Attached Files



#13 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:01:30 AM

Posted 27 August 2011 - 11:07 PM

Hi,

Please do the following:


Run OTL.exe
  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

    :OTL
    O3 - HKU\S-1-5-21-2954220207-2999154725-2184362210-1006\..\Toolbar\ShellBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O3 - HKU\S-1-5-21-2954220207-2999154725-2184362210-1006\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O4 - HKLM..\Run: [Fmawubalikoq] C:\WINDOWS\esifonutuliv.dll (Hauppauge Computer Works.)
    O4 - HKU\S-1-5-21-2954220207-2999154725-2184362210-1006..\Run: [Jjovebuteb] C:\WINDOWS\ibdp60.dll (Conexant)
    [2011/08/27 09:11:47 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Paul\Local Settings\Application Data\{F4FE8ABA-5F78-47D6-A9AC-5C353B036CA0}
    [2011/08/27 16:25:13 | 000,000,120 | ---- | M] () -- C:\WINDOWS\Rtijodet.dat
    [2011/08/27 09:11:51 | 000,000,000 | ---- | M] () -- C:\WINDOWS\Xvitalegetek.bin
    [2099/01/01 12:00:00 | 000,006,456 | -H-- | C] () -- C:\WINDOWS\System32\powenofo
    [2011/07/27 18:31:47 | 000,011,066 | -HS- | C] () -- C:\Documents and Settings\Paul\Local Settings\Application Data\8qde24t2qlm20ipa8y164w25jfi4g3o033e45guf3vp
    [2011/07/27 18:31:47 | 000,011,066 | -HS- | C] () -- C:\Documents and Settings\All Users\Application Data\8qde24t2qlm20ipa8y164w25jfi4g3o033e45guf3vp
    [2011/07/09 11:40:07 | 000,002,626 | -HS- | C] () -- C:\Documents and Settings\Paul\Local Settings\Application Data\trv43eeosx5j6t673wd1er7w408o4jh7w70f865753uce42
    [2011/07/09 11:40:07 | 000,002,626 | -HS- | C] () -- C:\Documents and Settings\All Users\Application Data\trv43eeosx5j6t673wd1er7w408o4jh7w70f865753uce42
    [2011/05/22 03:24:10 | 000,000,000 | ---- | C] () -- C:\WINDOWS\Xvitalegetek.bin
    [2011/05/22 03:24:09 | 000,000,120 | ---- | C] () -- C:\WINDOWS\Rtijodet.dat
    [2011/05/18 23:16:55 | 000,064,000 | -H-- | C] () -- C:\WINDOWS\System32\ieuddump.dll
    
    :Files
    ipconfig /flushdns /c
    
    :Commands
    [resethosts]
    [emptyflash]
    [purity]
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post the OTL log

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#14 pzahra

pzahra
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Local time:12:30 AM

Posted 27 August 2011 - 11:40 PM

Attached is the new log

On boot up, this error message came up on the screen.
Error Loading
C:\windows\ibdp60.dll
File not found.

Attached Files



#15 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:01:30 AM

Posted 28 August 2011 - 08:44 AM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users