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cpu usage and memory


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18 replies to this topic

#1 zneb

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Posted 20 August 2011 - 11:04 AM

hello everyone...i have a problem in my desktop pc...sometimes in the middle of surfing, bluescreen is appeared thats why i was checked all hardwares and also used anti virus software,malware anti malware,spyware etc...hopefully it works,but after a few days,it was happen again and even i'm not open any applications it became slowing down or log ,..i tried to check into the taskmanager, the cpu usage going to 100% and also the ram...pls. give me advice,and help me asap...thanks..
note:
os:win7
processor:x2 250
memory:2gb ram
note:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 13321

Additional information about the problem:
BCCode: a
BCP1: 00000000
BCP2: 00000002
BCP3: 00000001
BCP4: 8347CD51
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081811-23290-01.dmp
C:\Users\USER\AppData\Local\Temp\WER-55271-0.sysdata.xml

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#2 Broni

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Posted 20 August 2011 - 11:31 AM

Welcome aboard Posted Image

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

=========================================================

Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Post the content in your next reply.

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#3 zneb

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Posted 20 August 2011 - 12:43 PM

thanks for immediate response;

before i used this application i've been tried to unable media sharing,windows update,etc..
then rootkitbuster,microsoft essentials..so far so good but still aware...
==================================================
Dump File : 082011-19983-01.dmp
Crash Time : 8/20/2011 6:39:57 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x86336024
Parameter 3 : 0xf2000010
Parameter 4 : 0x000b0c0f
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+ef3f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dce34
Stack Address 1 : halmacpi.dll+ef3f
Stack Address 2 : ntkrnlpa.exe+cf044
Stack Address 3 : halmacpi.dll+f1f1
Computer Name :
Full Path : C:\Windows\Minidump\082011-19983-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 143,952
==================================================

Edited by hamluis, 20 August 2011 - 03:40 PM.
Removed unnecessary quote.


#4 Broni

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Posted 20 August 2011 - 12:46 PM

Please don't quote my replies as it creates unnecessary clutter.

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#5 zneb

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Posted 21 August 2011 - 12:38 AM

Welcome aboard Posted Image

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

=========================================================

Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Post the content in your next reply.

-This is the result of processor explorer: pls. see attached files :clapping: thanks again...

Attached Files



#6 Broni

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Posted 21 August 2011 - 10:07 AM

Yeah, something is not right.

System Idle Process (CPU NOT used) is listed at 60.93%, pretty low.

Check Primary and Secondary IDE settings: Device Manager -> IDE ATA/ATAPI controllers -> Primary or Secondary IDE Channel -> Properties -> Advanced Settings. Look at the Current Transfer Mode field.
See, if it's in PIO mode instead of DMA mode.

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#7 zneb

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Posted 21 August 2011 - 10:37 AM

these are the result...pls see attached file :crazy:

Attached Files



#8 Broni

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Posted 21 August 2011 - 10:54 AM

Uninstall all 4 "ATA Channel" entries.
Restart computer.
They'll be automatically reinstalled.

Post new Process Explorer log.

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#9 zneb

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Posted 21 August 2011 - 11:49 AM

:thumbup2: ive done, nothing happens...what should i do next?

#10 Broni

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Posted 21 August 2011 - 12:44 PM

What do you mean by "nothing happens"?

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#11 zneb

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Posted 21 August 2011 - 12:51 PM

same settings...nothing changed in device manager...

#12 Broni

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Posted 21 August 2011 - 01:04 PM

Post new Process Explorer log.


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#13 zneb

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Posted 21 August 2011 - 01:49 PM

it was happen again,100%usage cpu..this is the result after i restart manually ...pls. see attached file,

Attached Files



#14 Broni

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Posted 21 August 2011 - 04:37 PM

I can't say right away what the problem is, so we'll have to try to pinpoint one step at a time....

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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#15 zneb

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Posted 22 August 2011 - 10:12 AM

thanks,this is the result pls see the attachment,
note:
recently,i've tried to configure out again the P.explorer and i saw the speedvideoaccelarator.exe is running together with svchost.exe, that was uninstalled lastweek already thats why im wondering,then i,ve try to delete the folder of speedbit into the c:\programfiles\speedvideoaccelarator.exe but there is 2 files remaining undeleted ConfigDB.dll,sblsp.dll,..what do you think? is it also possible the reason why my system become unstable?

Attached Files






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