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Rootkit Redux

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2 replies to this topic

#1 i-hate-rootkits


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Posted 20 August 2011 - 08:36 AM

Well, here I am again. It's been quite a while since I got a rootkit and had to have the nice folks at this site help me out. This time it would seem that I got badly infected, but managed to at least get the machine back up and running before I gave up and came here with my tail between my legs looking for help. (So there's that anyways.)

It would seem that I got infected with a rootkit, and it (they?), are still there, hidden, lurking in the bushes, and causing lots of problems.

For starters, these are some immediate problems that I need to fix:

1.) Can't run a lot of programs. I get the dreaded, "can't access that program", "perhaps you don't have permission" popup.

2.) There are still lots of nasty looking files and registry horrors hiding deep inside my system.

3.) Can't get online. (See #1 above.)

I am running Windows XP, SP2

(Feel free to yell at me, why don't you have AV software, you like run p2p programs and torrents, naughty-nuaghty, told you before to install SP3, and all like that. I know, I know. You're right. Then warn me about how it's The End of the World, the computer can never be ruled 100% safe, change all your passwords as well as the combination to your high school gym locker. I know, I know.)

I have followed the steps as best I can, given that the computer I'm trying to fix cannot launch a lot of programs or go online at this point.

I can't turn on the Windows firewall, and when I try to get to the command prompt- I get the "you cannot access" warning. (I won't go online with the computer until I can turn on the firewall. For now I have to post this from another machine.)

Because I can't run a command line, DDS doesn't run in the damaged computer. (Is there something else I can run and post instead?)

Below is the GMER log. (Yikes. There's some scary sounding stuff on there, no?)

Thank you so much for your help.


GMER - http://www.gmer.net
Rootkit scan 2011-08-20 09:05:53
Windows 5.1.2600 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e ST9120822AS rev.3.CDD
Running: gmer.exe; Driver: C:\DOCUME~1\steve\LOCALS~1\Temp\awlyapoc.sys

---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xF64FC380, 0x2F18C7, 0xE8000020]
? System32\Drivers\hiber_WMILIB.SYS The system cannot find the path specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\firefox.exe[3592] ntdll.dll!LdrLoadDll 7C9161CA 5 Bytes JMP 00401410 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- Files - GMER 1.0.15 ----

ADS C:\RECYCLER\S-1-5-21-3286590319-1151156952-914853480-1006\Dc1:92346483.exe 816 bytes executable
File C:\WINDOWS\$NtUninstallKB57869$\3768571335 0 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812 0 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\L 0 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\L\odetmngk 74752 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\loader(2).tlb 2540 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\loader(3).tlb 2540 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\loader(4).tlb 2540 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\loader(5).tlb 2540 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\loader(6).tlb 2540 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\loader(7).tlb 2540 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\loader(8).tlb 2540 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\loader.tlb 2540 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\U 0 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\U\@00000001 41360 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\U\@000000c0 2560 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\U\@000000cb 2048 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\U\@000000cf 1536 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\U\@80000000 25600 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\U\@800000c0 33280 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\U\@800000cb 27648 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\U\@800000cf 27648 bytes
File C:\WINDOWS\$NtUninstallKB57869$\4202620812\{1B372133-BFFA-4dba-9CCF-5474BED6A9F6} 2048 bytes

---- EOF - GMER 1.0.15 ----

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#2 HelpBot


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Posted 25 August 2011 - 08:40 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:


Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415279 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot


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Posted 30 August 2011 - 08:45 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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