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Please help! I got infected with facebook flash-player.exe


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2 replies to this topic

#1 naskoblg

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Posted 20 August 2011 - 07:23 AM

After some google search i found your website with the description of the problem and simptomps described in:
http://www.bleepingcomputer.com/forums/topic412702.html

I am running under Win7
Microsoft Windows [Version 6.1.7601]

Any hellp is wellcome.

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#2 quietman7

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Posted 20 August 2011 - 07:46 AM

Welcome to BC naskoblg

Sorry to hear about the infection but this is what Grinler said in that thread.

...This program also downloads a variety of other malware such as the ZeroAccess rootkit.

Without a doubt this malware is a nasty piece of work...Unfortunately, though, it appears to be bundling the ZeroAccess rootkit, which is much harder to remove. Running TDSSKiller may remove the driver portion of the rootkit, but not all of the infection, and thus you may be left with a machine that is partially cleaned.

Therefore, it is recommend that if you are infected with this malware to ask for help in our Virus Removal forum to receive free one-on-one help in cleaning your machine....


Please read the "Preparation Guide".
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.
When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, please reply back here with a link to the new topic so we can closed this one.
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#3 Orange Blossom

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Posted 20 August 2011 - 10:01 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic415280.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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