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boot up won't finish


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#1 tkelly1

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Posted 19 August 2011 - 04:19 PM

I keep getting a trendbootvirus warning and since yesterday when I try to turn my computer on, it'll boot up and before the final page it won't finish. It stays black for 15 or so seconds then it bluescreens. It's bootable in safe mode, which sometimes it asks which mode to start in. Yesterday after about half an hour of going through this so many times it booted up normally. If this is a virus, then what is a boot virus and is it possible to get rid of without following the instructions(insert floppy disc, which I don't have), if that is the only way, does anyone know what will happen? I need to know if it'll fix it or if it'll wipe my computer or something. Any help is appreciated, thanks.

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#2 boopme

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Posted 19 August 2011 - 09:12 PM

Hello, did it say something like "Trend Chipaway Virus has detected a boot virus on your hard disk"
If you can boot run this.
Please download mbr.exe and save it to the root directory, usually C:\ <- (Important!).
  • Go to Start > Run and type: cmd.exe
  • press Ok.
  • At the command prompt type: c:\mbr.exe >>"C:\mbr.log"
  • press Enter.
  • The process is automatic...a black DOS window will open and quickly disappear. This is normal.
  • A log file named mbr.log will be created and saved to the root of the system drive (usually C:\).
  • Copy and paste the results of the mbr.log in your next reply.
If you have a problem using the command prompt, you can just double-click on mbr.exe to run the tool.
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