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Google redirect virus


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7 replies to this topic

#1 bbigdave

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Posted 19 August 2011 - 11:11 AM

Hi all

I have the dreaded redirect virus. Many/most of my searches redirects either via "goingonearth" or "thewebtimes" & it's driving me mad.

Additionally I have been unable to switch on MS Security Essentials or run the MS MSR tool. I believe that the virus is causing this?

I've tried quite a few of the general malware tools but none have detected it. They all tell me that my pc is clean.

I have seen that you guys have fixed such problems for others & was hoping you could help me.

bbigdave

Edit: Moved topic from Win 7 to the more appropriate forum. ~ Animal

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#2 Blade

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Posted 19 August 2011 - 01:00 PM

Hello.

Could you list for me the programs you have tried?

~Blade

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#3 bbigdave

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Posted 19 August 2011 - 02:48 PM

Hi

Yes, I've tried Malwarebytes AntiMalware, AdAware & SuperSpyware. Also I've run a full scan with Avast. It's less pervasive than before but still there and I still can't get MS Security Essentials or their MSR tool to run.

#4 Blade

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Posted 19 August 2011 - 05:46 PM

Hello.

Let's try this.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

~Blade


In your next reply, please include the following:
TDSSKiller Log

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#5 bbigdave

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Posted 20 August 2011 - 04:02 AM

Thank you for helping.

TDSS found no infection. Here is the log:

2011/08/20 09:53:57.0238 3212 TDSS rootkit removing tool 2.5.16.0 Aug 19 2011 17:48:17
2011/08/20 09:53:57.0497 3212 ================================================================================
2011/08/20 09:53:57.0498 3212 SystemInfo:
2011/08/20 09:53:57.0498 3212
2011/08/20 09:53:57.0498 3212 OS Version: 6.1.7601 ServicePack: 1.0
2011/08/20 09:53:57.0498 3212 Product type: Workstation
2011/08/20 09:53:57.0498 3212 ComputerName: DAVID-HP
2011/08/20 09:53:57.0498 3212 UserName: David
2011/08/20 09:53:57.0498 3212 Windows directory: C:\Windows
2011/08/20 09:53:57.0498 3212 System windows directory: C:\Windows
2011/08/20 09:53:57.0499 3212 Running under WOW64
2011/08/20 09:53:57.0499 3212 Processor architecture: Intel x64
2011/08/20 09:53:57.0499 3212 Number of processors: 2
2011/08/20 09:53:57.0499 3212 Page size: 0x1000
2011/08/20 09:53:57.0499 3212 Boot type: Normal boot
2011/08/20 09:53:57.0499 3212 ================================================================================
2011/08/20 09:53:57.0923 3212 Initialize success
2011/08/20 09:54:34.0466 4352 ================================================================================
2011/08/20 09:54:34.0466 4352 Scan started
2011/08/20 09:54:34.0466 4352 Mode: Manual;
2011/08/20 09:54:34.0466 4352 ================================================================================
2011/08/20 09:54:35.0574 4352 1394ohci (a87d604aea360176311474c87a63bb88) C:\Windows\system32\drivers\1394ohci.sys
2011/08/20 09:54:35.0698 4352 ACPI (d81d9e70b8a6dd14d42d7b4efa65d5f2) C:\Windows\system32\drivers\ACPI.sys
2011/08/20 09:54:35.0839 4352 AcpiPmi (99f8e788246d495ce3794d7e7821d2ca) C:\Windows\system32\drivers\acpipmi.sys
2011/08/20 09:54:35.0995 4352 adp94xx (2f6b34b83843f0c5118b63ac634f5bf4) C:\Windows\system32\DRIVERS\adp94xx.sys
2011/08/20 09:54:36.0135 4352 adpahci (597f78224ee9224ea1a13d6350ced962) C:\Windows\system32\DRIVERS\adpahci.sys
2011/08/20 09:54:36.0260 4352 adpu320 (e109549c90f62fb570b9540c4b148e54) C:\Windows\system32\DRIVERS\adpu320.sys
2011/08/20 09:54:36.0447 4352 AFD (d5b031c308a409a0a576bff4cf083d30) C:\Windows\system32\drivers\afd.sys
2011/08/20 09:54:36.0556 4352 agp440 (608c14dba7299d8cb6ed035a68a15799) C:\Windows\system32\drivers\agp440.sys
2011/08/20 09:54:36.0697 4352 aliide (5812713a477a3ad7363c7438ca2ee038) C:\Windows\system32\drivers\aliide.sys
2011/08/20 09:54:36.0837 4352 amdide (1ff8b4431c353ce385c875f194924c0c) C:\Windows\system32\drivers\amdide.sys
2011/08/20 09:54:36.0946 4352 AmdK8 (7024f087cff1833a806193ef9d22cda9) C:\Windows\system32\DRIVERS\amdk8.sys
2011/08/20 09:54:36.0993 4352 AmdPPM (1e56388b3fe0d031c44144eb8c4d6217) C:\Windows\system32\DRIVERS\amdppm.sys
2011/08/20 09:54:37.0118 4352 amdsata (6ec6d772eae38dc17c14aed9b178d24b) C:\Windows\system32\drivers\amdsata.sys
2011/08/20 09:54:37.0243 4352 amdsbs (f67f933e79241ed32ff46a4f29b5120b) C:\Windows\system32\DRIVERS\amdsbs.sys
2011/08/20 09:54:37.0352 4352 amdxata (1142a21db581a84ea5597b03a26ebaa0) C:\Windows\system32\drivers\amdxata.sys
2011/08/20 09:54:37.0492 4352 AppID (89a69c3f2f319b43379399547526d952) C:\Windows\system32\drivers\appid.sys
2011/08/20 09:54:37.0633 4352 arc (c484f8ceb1717c540242531db7845c4e) C:\Windows\system32\DRIVERS\arc.sys
2011/08/20 09:54:37.0758 4352 arcsas (019af6924aefe7839f61c830227fe79c) C:\Windows\system32\DRIVERS\arcsas.sys
2011/08/20 09:54:37.0882 4352 aswFsBlk (55353cd0da287b2c3782485740965b54) C:\Windows\system32\drivers\aswFsBlk.sys
2011/08/20 09:54:38.0023 4352 aswMonFlt (b38061cdefb71361e0c7547ac60527e8) C:\Windows\system32\drivers\aswMonFlt.sys
2011/08/20 09:54:38.0148 4352 aswRdr (91e7aca95933633b2557f47cdfdb74c3) C:\Windows\system32\drivers\aswRdr.sys
2011/08/20 09:54:38.0288 4352 aswSnx (2b15499f68fad60ce69264a327e9b0f0) C:\Windows\system32\drivers\aswSnx.sys
2011/08/20 09:54:38.0413 4352 aswSP (4d939ecb19dc930056593390d1c87c43) C:\Windows\system32\drivers\aswSP.sys
2011/08/20 09:54:38.0553 4352 aswTdi (d633426c5a207ce21767569aa4946891) C:\Windows\system32\drivers\aswTdi.sys
2011/08/20 09:54:38.0678 4352 AsyncMac (769765ce2cc62867468cea93969b2242) C:\Windows\system32\DRIVERS\asyncmac.sys
2011/08/20 09:54:38.0787 4352 atapi (02062c0b390b7729edc9e69c680a6f3c) C:\Windows\system32\drivers\atapi.sys
2011/08/20 09:54:38.0990 4352 b06bdrv (3e5b191307609f7514148c6832bb0842) C:\Windows\system32\DRIVERS\bxvbda.sys
2011/08/20 09:54:39.0130 4352 b57nd60a (b5ace6968304a3900eeb1ebfd9622df2) C:\Windows\system32\DRIVERS\b57nd60a.sys
2011/08/20 09:54:39.0302 4352 Beep (16a47ce2decc9b099349a5f840654746) C:\Windows\system32\drivers\Beep.sys
2011/08/20 09:54:39.0442 4352 blbdrive (61583ee3c3a17003c4acd0475646b4d3) C:\Windows\system32\DRIVERS\blbdrive.sys
2011/08/20 09:54:39.0598 4352 bowser (6c02a83164f5cc0a262f4199f0871cf5) C:\Windows\system32\DRIVERS\bowser.sys
2011/08/20 09:54:39.0723 4352 BrFiltLo (f09eee9edc320b5e1501f749fde686c8) C:\Windows\system32\DRIVERS\BrFiltLo.sys
2011/08/20 09:54:39.0817 4352 BrFiltUp (b114d3098e9bdb8bea8b053685831be6) C:\Windows\system32\DRIVERS\BrFiltUp.sys
2011/08/20 09:54:39.0957 4352 Brserid (43bea8d483bf1870f018e2d02e06a5bd) C:\Windows\System32\Drivers\Brserid.sys
2011/08/20 09:54:40.0066 4352 BrSerWdm (a6eca2151b08a09caceca35c07f05b42) C:\Windows\System32\Drivers\BrSerWdm.sys
2011/08/20 09:54:40.0176 4352 BrUsbMdm (b79968002c277e869cf38bd22cd61524) C:\Windows\System32\Drivers\BrUsbMdm.sys
2011/08/20 09:54:40.0300 4352 BrUsbSer (a87528880231c54e75ea7a44943b38bf) C:\Windows\System32\Drivers\BrUsbSer.sys
2011/08/20 09:54:40.0425 4352 BTHMODEM (9da669f11d1f894ab4eb69bf546a42e8) C:\Windows\system32\DRIVERS\bthmodem.sys
2011/08/20 09:54:40.0566 4352 cdfs (b8bd2bb284668c84865658c77574381a) C:\Windows\system32\DRIVERS\cdfs.sys
2011/08/20 09:54:40.0690 4352 cdrom (f036ce71586e93d94dab220d7bdf4416) C:\Windows\system32\drivers\cdrom.sys
2011/08/20 09:54:40.0831 4352 circlass (d7cd5c4e1b71fa62050515314cfb52cf) C:\Windows\system32\DRIVERS\circlass.sys
2011/08/20 09:54:40.0924 4352 CLFS (fe1ec06f2253f691fe36217c592a0206) C:\Windows\system32\CLFS.sys
2011/08/20 09:54:41.0065 4352 CmBatt (0840155d0bddf1190f84a663c284bd33) C:\Windows\system32\DRIVERS\CmBatt.sys
2011/08/20 09:54:41.0158 4352 cmdide (e19d3f095812725d88f9001985b94edd) C:\Windows\system32\drivers\cmdide.sys
2011/08/20 09:54:41.0283 4352 CNG (d5fea92400f12412b3922087c09da6a5) C:\Windows\system32\Drivers\cng.sys
2011/08/20 09:54:41.0424 4352 Compbatt (102de219c3f61415f964c88e9085ad14) C:\Windows\system32\DRIVERS\compbatt.sys
2011/08/20 09:54:41.0564 4352 CompositeBus (03edb043586cceba243d689bdda370a8) C:\Windows\system32\drivers\CompositeBus.sys
2011/08/20 09:54:41.0689 4352 crcdisk (1c827878a998c18847245fe1f34ee597) C:\Windows\system32\DRIVERS\crcdisk.sys
2011/08/20 09:54:41.0845 4352 DfsC (9bb2ef44eaa163b29c4a4587887a0fe4) C:\Windows\system32\Drivers\dfsc.sys
2011/08/20 09:54:41.0985 4352 discache (13096b05847ec78f0977f2c0f79e9ab3) C:\Windows\system32\drivers\discache.sys
2011/08/20 09:54:42.0094 4352 Disk (9819eee8b5ea3784ec4af3b137a5244c) C:\Windows\system32\DRIVERS\disk.sys
2011/08/20 09:54:42.0250 4352 drmkaud (9b19f34400d24df84c858a421c205754) C:\Windows\system32\drivers\drmkaud.sys
2011/08/20 09:54:42.0391 4352 DXGKrnl (f5bee30450e18e6b83a5012c100616fd) C:\Windows\System32\drivers\dxgkrnl.sys
2011/08/20 09:54:42.0609 4352 ebdrv (dc5d737f51be844d8c82c695eb17372f) C:\Windows\system32\DRIVERS\evbda.sys
2011/08/20 09:54:42.0828 4352 elxstor (0e5da5369a0fcaea12456dd852545184) C:\Windows\system32\DRIVERS\elxstor.sys
2011/08/20 09:54:42.0937 4352 ErrDev (34a3c54752046e79a126e15c51db409b) C:\Windows\system32\drivers\errdev.sys
2011/08/20 09:54:43.0093 4352 exfat (a510c654ec00c1e9bdd91eeb3a59823b) C:\Windows\system32\drivers\exfat.sys
2011/08/20 09:54:43.0218 4352 fastfat (0adc83218b66a6db380c330836f3e36d) C:\Windows\system32\drivers\fastfat.sys
2011/08/20 09:54:43.0327 4352 fdc (d765d19cd8ef61f650c384f62fac00ab) C:\Windows\system32\DRIVERS\fdc.sys
2011/08/20 09:54:43.0452 4352 FileInfo (655661be46b5f5f3fd454e2c3095b930) C:\Windows\system32\drivers\fileinfo.sys
2011/08/20 09:54:43.0561 4352 Filetrace (5f671ab5bc87eea04ec38a6cd5962a47) C:\Windows\system32\drivers\filetrace.sys
2011/08/20 09:54:43.0686 4352 flpydisk (c172a0f53008eaeb8ea33fe10e177af5) C:\Windows\system32\DRIVERS\flpydisk.sys
2011/08/20 09:54:43.0826 4352 FltMgr (da6b67270fd9db3697b20fce94950741) C:\Windows\system32\drivers\fltmgr.sys
2011/08/20 09:54:43.0966 4352 FsDepends (d43703496149971890703b4b1b723eac) C:\Windows\system32\drivers\FsDepends.sys
2011/08/20 09:54:44.0076 4352 Fs_Rec (e95ef8547de20cf0603557c0cf7a9462) C:\Windows\system32\drivers\Fs_Rec.sys
2011/08/20 09:54:44.0200 4352 fvevol (1f7b25b858fa27015169fe95e54108ed) C:\Windows\system32\DRIVERS\fvevol.sys
2011/08/20 09:54:44.0310 4352 gagp30kx (8c778d335c9d272cfd3298ab02abe3b6) C:\Windows\system32\DRIVERS\gagp30kx.sys
2011/08/20 09:54:44.0450 4352 GEARAspiWDM (e403aacf8c7bb11375122d2464560311) C:\Windows\system32\DRIVERS\GEARAspiWDM.sys
2011/08/20 09:54:44.0653 4352 hcw85cir (f2523ef6460fc42405b12248338ab2f0) C:\Windows\system32\drivers\hcw85cir.sys
2011/08/20 09:54:44.0762 4352 HdAudAddService (975761c778e33cd22498059b91e7373a) C:\Windows\system32\drivers\HdAudio.sys
2011/08/20 09:54:44.0902 4352 HDAudBus (97bfed39b6b79eb12cddbfeed51f56bb) C:\Windows\system32\drivers\HDAudBus.sys
2011/08/20 09:54:44.0996 4352 HidBatt (78e86380454a7b10a5eb255dc44a355f) C:\Windows\system32\DRIVERS\HidBatt.sys
2011/08/20 09:54:45.0121 4352 HidBth (7fd2a313f7afe5c4dab14798c48dd104) C:\Windows\system32\DRIVERS\hidbth.sys
2011/08/20 09:54:45.0230 4352 HidIr (0a77d29f311b88cfae3b13f9c1a73825) C:\Windows\system32\DRIVERS\hidir.sys
2011/08/20 09:54:45.0355 4352 HidUsb (9592090a7e2b61cd582b612b6df70536) C:\Windows\system32\drivers\hidusb.sys
2011/08/20 09:54:45.0511 4352 HpSAMD (39d2abcd392f3d8a6dce7b60ae7b8efc) C:\Windows\system32\drivers\HpSAMD.sys
2011/08/20 09:54:45.0667 4352 HTTP (0ea7de1acb728dd5a369fd742d6eee28) C:\Windows\system32\drivers\HTTP.sys
2011/08/20 09:54:45.0792 4352 hwpolicy (a5462bd6884960c9dc85ed49d34ff392) C:\Windows\system32\drivers\hwpolicy.sys
2011/08/20 09:54:45.0916 4352 i8042prt (fa55c73d4affa7ee23ac4be53b4592d3) C:\Windows\system32\drivers\i8042prt.sys
2011/08/20 09:54:46.0057 4352 iaStor (1384872112e8e7fd5786eceb8bddf4c9) C:\Windows\system32\DRIVERS\iaStor.sys
2011/08/20 09:54:46.0182 4352 iaStorV (3df4395a7cf8b7a72a5f4606366b8c2d) C:\Windows\system32\drivers\iaStorV.sys
2011/08/20 09:54:46.0587 4352 igfx (677aa5991026a65ada128c4b59cf2bad) C:\Windows\system32\DRIVERS\igdkmd64.sys
2011/08/20 09:54:46.0946 4352 iirsp (5c18831c61933628f5bb0ea2675b9d21) C:\Windows\system32\DRIVERS\iirsp.sys
2011/08/20 09:54:47.0133 4352 IntcAzAudAddService (d311e2dd59a34079d89c249b2a4d9fdb) C:\Windows\system32\drivers\RTKVHD64.sys
2011/08/20 09:54:47.0289 4352 intelide (f00f20e70c6ec3aa366910083a0518aa) C:\Windows\system32\drivers\intelide.sys
2011/08/20 09:54:47.0414 4352 intelppm (ada036632c664caa754079041cf1f8c1) C:\Windows\system32\DRIVERS\intelppm.sys
2011/08/20 09:54:47.0461 4352 IpFilterDriver (c9f0e1bd74365a8771590e9008d22ab6) C:\Windows\system32\DRIVERS\ipfltdrv.sys
2011/08/20 09:54:47.0570 4352 IPMIDRV (0fc1aea580957aa8817b8f305d18ca3a) C:\Windows\system32\drivers\IPMIDrv.sys
2011/08/20 09:54:47.0679 4352 IPNAT (af9b39a7e7b6caa203b3862582e9f2d0) C:\Windows\system32\drivers\ipnat.sys
2011/08/20 09:54:47.0866 4352 IRENUM (3abf5e7213eb28966d55d58b515d5ce9) C:\Windows\system32\drivers\irenum.sys
2011/08/20 09:54:47.0991 4352 isapnp (2f7b28dc3e1183e5eb418df55c204f38) C:\Windows\system32\drivers\isapnp.sys
2011/08/20 09:54:48.0100 4352 iScsiPrt (d931d7309deb2317035b07c9f9e6b0bd) C:\Windows\system32\drivers\msiscsi.sys
2011/08/20 09:54:48.0225 4352 kbdclass (bc02336f1cba7dcc7d1213bb588a68a5) C:\Windows\system32\drivers\kbdclass.sys
2011/08/20 09:54:48.0350 4352 kbdhid (0705eff5b42a9db58548eec3b26bb484) C:\Windows\system32\drivers\kbdhid.sys
2011/08/20 09:54:48.0475 4352 KSecDD (ccd53b5bd33ce0c889e830d839c8b66e) C:\Windows\system32\Drivers\ksecdd.sys
2011/08/20 09:54:48.0615 4352 KSecPkg (9ff918a261752c12639e8ad4208d2c2f) C:\Windows\system32\Drivers\ksecpkg.sys
2011/08/20 09:54:48.0740 4352 ksthunk (6869281e78cb31a43e969f06b57347c4) C:\Windows\system32\drivers\ksthunk.sys
2011/08/20 09:54:48.0912 4352 lltdio (1538831cf8ad2979a04c423779465827) C:\Windows\system32\DRIVERS\lltdio.sys
2011/08/20 09:54:49.0052 4352 LSI_FC (1a93e54eb0ece102495a51266dcdb6a6) C:\Windows\system32\DRIVERS\lsi_fc.sys
2011/08/20 09:54:49.0192 4352 LSI_SAS (1047184a9fdc8bdbff857175875ee810) C:\Windows\system32\DRIVERS\lsi_sas.sys
2011/08/20 09:54:49.0317 4352 LSI_SAS2 (30f5c0de1ee8b5bc9306c1f0e4a75f93) C:\Windows\system32\DRIVERS\lsi_sas2.sys
2011/08/20 09:54:49.0458 4352 LSI_SCSI (0504eacaff0d3c8aed161c4b0d369d4a) C:\Windows\system32\DRIVERS\lsi_scsi.sys
2011/08/20 09:54:49.0567 4352 luafv (43d0f98e1d56ccddb0d5254cff7b356e) C:\Windows\system32\drivers\luafv.sys
2011/08/20 09:54:49.0692 4352 MBAMProtector (9c4fb231b6e02f84580de2f00f3c5293) C:\Windows\system32\drivers\mbam.sys
2011/08/20 09:54:49.0832 4352 megasas (a55805f747c6edb6a9080d7c633bd0f4) C:\Windows\system32\DRIVERS\megasas.sys
2011/08/20 09:54:49.0972 4352 MegaSR (baf74ce0072480c3b6b7c13b2a94d6b3) C:\Windows\system32\DRIVERS\MegaSR.sys
2011/08/20 09:54:50.0082 4352 Modem (800ba92f7010378b09f9ed9270f07137) C:\Windows\system32\drivers\modem.sys
2011/08/20 09:54:50.0191 4352 monitor (b03d591dc7da45ece20b3b467e6aadaa) C:\Windows\system32\DRIVERS\monitor.sys
2011/08/20 09:54:50.0316 4352 mouclass (7d27ea49f3c1f687d357e77a470aea99) C:\Windows\system32\drivers\mouclass.sys
2011/08/20 09:54:50.0425 4352 mouhid (d3bf052c40b0c4166d9fd86a4288c1e6) C:\Windows\system32\DRIVERS\mouhid.sys
2011/08/20 09:54:50.0472 4352 mountmgr (32e7a3d591d671a6df2db515a5cbe0fa) C:\Windows\system32\drivers\mountmgr.sys
2011/08/20 09:54:50.0612 4352 MpFilter (c177a7ebf5e8a0b596f618870516cab8) C:\Windows\system32\DRIVERS\MpFilter.sys
2011/08/20 09:54:50.0737 4352 mpio (a44b420d30bd56e145d6a2bc8768ec58) C:\Windows\system32\drivers\mpio.sys
2011/08/20 09:54:50.0893 4352 MpNWMon (8fbf6b31fe8af1833d93c5913d5b4d55) C:\Windows\system32\DRIVERS\MpNWMon.sys
2011/08/20 09:54:51.0002 4352 mpsdrv (6c38c9e45ae0ea2fa5e551f2ed5e978f) C:\Windows\system32\drivers\mpsdrv.sys
2011/08/20 09:54:51.0142 4352 MRxDAV (dc722758b8261e1abafd31a3c0a66380) C:\Windows\system32\drivers\mrxdav.sys
2011/08/20 09:54:51.0252 4352 mrxsmb (a5d9106a73dc88564c825d317cac68ac) C:\Windows\system32\DRIVERS\mrxsmb.sys
2011/08/20 09:54:51.0376 4352 mrxsmb10 (d711b3c1d5f42c0c2415687be09fc163) C:\Windows\system32\DRIVERS\mrxsmb10.sys
2011/08/20 09:54:51.0486 4352 mrxsmb20 (9423e9d355c8d303e76b8cfbd8a5c30c) C:\Windows\system32\DRIVERS\mrxsmb20.sys
2011/08/20 09:54:51.0595 4352 msahci (c25f0bafa182cbca2dd3c851c2e75796) C:\Windows\system32\drivers\msahci.sys
2011/08/20 09:54:51.0720 4352 msdsm (db801a638d011b9633829eb6f663c900) C:\Windows\system32\drivers\msdsm.sys
2011/08/20 09:54:51.0860 4352 Msfs (aa3fb40e17ce1388fa1bedab50ea8f96) C:\Windows\system32\drivers\Msfs.sys
2011/08/20 09:54:51.0954 4352 mshidkmdf (f9d215a46a8b9753f61767fa72a20326) C:\Windows\System32\drivers\mshidkmdf.sys
2011/08/20 09:54:52.0063 4352 msisadrv (d916874bbd4f8b07bfb7fa9b3ccae29d) C:\Windows\system32\drivers\msisadrv.sys
2011/08/20 09:54:52.0188 4352 MSKSSRV (49ccf2c4fea34ffad8b1b59d49439366) C:\Windows\system32\drivers\MSKSSRV.sys
2011/08/20 09:54:52.0328 4352 MSPCLOCK (bdd71ace35a232104ddd349ee70e1ab3) C:\Windows\system32\drivers\MSPCLOCK.sys
2011/08/20 09:54:52.0437 4352 MSPQM (4ed981241db27c3383d72092b618a1d0) C:\Windows\system32\drivers\MSPQM.sys
2011/08/20 09:54:52.0562 4352 MsRPC (759a9eeb0fa9ed79da1fb7d4ef78866d) C:\Windows\system32\drivers\MsRPC.sys
2011/08/20 09:54:52.0671 4352 mssmbios (0eed230e37515a0eaee3c2e1bc97b288) C:\Windows\system32\drivers\mssmbios.sys
2011/08/20 09:54:52.0796 4352 MSTEE (2e66f9ecb30b4221a318c92ac2250779) C:\Windows\system32\drivers\MSTEE.sys
2011/08/20 09:54:52.0890 4352 MTConfig (7ea404308934e675bffde8edf0757bcd) C:\Windows\system32\DRIVERS\MTConfig.sys
2011/08/20 09:54:53.0014 4352 Mup (f9a18612fd3526fe473c1bda678d61c8) C:\Windows\system32\Drivers\mup.sys
2011/08/20 09:54:53.0139 4352 NativeWifiP (1ea3749c4114db3e3161156ffffa6b33) C:\Windows\system32\DRIVERS\nwifi.sys
2011/08/20 09:54:53.0295 4352 NDIS (79b47fd40d9a817e932f9d26fac0a81c) C:\Windows\system32\drivers\ndis.sys
2011/08/20 09:54:53.0420 4352 NdisCap (9f9a1f53aad7da4d6fef5bb73ab811ac) C:\Windows\system32\DRIVERS\ndiscap.sys
2011/08/20 09:54:53.0529 4352 NdisTapi (30639c932d9fef22b31268fe25a1b6e5) C:\Windows\system32\DRIVERS\ndistapi.sys
2011/08/20 09:54:53.0670 4352 Ndisuio (136185f9fb2cc61e573e676aa5402356) C:\Windows\system32\DRIVERS\ndisuio.sys
2011/08/20 09:54:53.0810 4352 NdisWan (53f7305169863f0a2bddc49e116c2e11) C:\Windows\system32\DRIVERS\ndiswan.sys
2011/08/20 09:54:53.0919 4352 NDProxy (015c0d8e0e0421b4cfd48cffe2825879) C:\Windows\system32\drivers\NDProxy.sys
2011/08/20 09:54:54.0044 4352 NetBIOS (86743d9f5d2b1048062b14b1d84501c4) C:\Windows\system32\DRIVERS\netbios.sys
2011/08/20 09:54:54.0169 4352 NetBT (09594d1089c523423b32a4229263f068) C:\Windows\system32\DRIVERS\netbt.sys
2011/08/20 09:54:54.0434 4352 netw5v64 (64428dfdaf6e88366cb51f45a79c5f69) C:\Windows\system32\DRIVERS\netw5v64.sys
2011/08/20 09:54:54.0715 4352 nfrd960 (77889813be4d166cdab78ddba990da92) C:\Windows\system32\DRIVERS\nfrd960.sys
2011/08/20 09:54:54.0855 4352 NisDrv (5f7d72cbcdd025af1f38fdeee5646968) C:\Windows\system32\DRIVERS\NisDrvWFP.sys
2011/08/20 09:54:55.0027 4352 Npfs (1e4c4ab5c9b8dd13179bbdc75a2a01f7) C:\Windows\system32\drivers\Npfs.sys
2011/08/20 09:54:55.0136 4352 nsiproxy (e7f5ae18af4168178a642a9247c63001) C:\Windows\system32\drivers\nsiproxy.sys
2011/08/20 09:54:55.0230 4352 Ntfs (05d78aa5cb5f3f5c31160bdb955d0b7c) C:\Windows\system32\drivers\Ntfs.sys
2011/08/20 09:54:55.0339 4352 Null (9899284589f75fa8724ff3d16aed75c1) C:\Windows\system32\drivers\Null.sys
2011/08/20 09:54:55.0464 4352 nvraid (5d9fd91f3d38dc9da01e3cb5fa89cd48) C:\Windows\system32\drivers\nvraid.sys
2011/08/20 09:54:55.0573 4352 nvstor (f7cd50fe7139f07e77da8ac8033d1832) C:\Windows\system32\drivers\nvstor.sys
2011/08/20 09:54:55.0682 4352 nv_agp (270d7cd42d6e3979f6dd0146650f0e05) C:\Windows\system32\drivers\nv_agp.sys
2011/08/20 09:54:55.0807 4352 ohci1394 (3589478e4b22ce21b41fa1bfc0b8b8a0) C:\Windows\system32\drivers\ohci1394.sys
2011/08/20 09:54:55.0947 4352 Parport (0086431c29c35be1dbc43f52cc273887) C:\Windows\system32\DRIVERS\parport.sys
2011/08/20 09:54:56.0056 4352 partmgr (871eadac56b0a4c6512bbe32753ccf79) C:\Windows\system32\drivers\partmgr.sys
2011/08/20 09:54:56.0166 4352 pci (94575c0571d1462a0f70bde6bd6ee6b3) C:\Windows\system32\drivers\pci.sys
2011/08/20 09:54:56.0290 4352 pciide (b5b8b5ef2e5cb34df8dcf8831e3534fa) C:\Windows\system32\drivers\pciide.sys
2011/08/20 09:54:56.0400 4352 pcmcia (b2e81d4e87ce48589f98cb8c05b01f2f) C:\Windows\system32\DRIVERS\pcmcia.sys
2011/08/20 09:54:56.0540 4352 pcouffin (af7ce12c4f3dc8cb2b07685c916bbcfe) C:\Windows\system32\Drivers\pcouffin.sys
2011/08/20 09:54:56.0634 4352 pcw (d6b9c2e1a11a3a4b26a182ffef18f603) C:\Windows\system32\drivers\pcw.sys
2011/08/20 09:54:56.0758 4352 PEAUTH (68769c3356b3be5d1c732c97b9a80d6e) C:\Windows\system32\drivers\peauth.sys
2011/08/20 09:54:56.0946 4352 PptpMiniport (f92a2c41117a11a00be01ca01a7fcde9) C:\Windows\system32\DRIVERS\raspptp.sys
2011/08/20 09:54:57.0070 4352 Processor (0d922e23c041efb1c3fac2a6f943c9bf) C:\Windows\system32\DRIVERS\processr.sys
2011/08/20 09:54:57.0211 4352 Psched (0557cf5a2556bd58e26384169d72438d) C:\Windows\system32\DRIVERS\pacer.sys
2011/08/20 09:54:57.0351 4352 ql2300 (a53a15a11ebfd21077463ee2c7afeef0) C:\Windows\system32\DRIVERS\ql2300.sys
2011/08/20 09:54:57.0492 4352 ql40xx (4f6d12b51de1aaeff7dc58c4d75423c8) C:\Windows\system32\DRIVERS\ql40xx.sys
2011/08/20 09:54:57.0601 4352 QWAVEdrv (76707bb36430888d9ce9d705398adb6c) C:\Windows\system32\drivers\qwavedrv.sys
2011/08/20 09:54:57.0694 4352 RasAcd (5a0da8ad5762fa2d91678a8a01311704) C:\Windows\system32\DRIVERS\rasacd.sys
2011/08/20 09:54:57.0819 4352 RasAgileVpn (7ecff9b22276b73f43a99a15a6094e90) C:\Windows\system32\DRIVERS\AgileVpn.sys
2011/08/20 09:54:57.0960 4352 Rasl2tp (471815800ae33e6f1c32fb1b97c490ca) C:\Windows\system32\DRIVERS\rasl2tp.sys
2011/08/20 09:54:58.0100 4352 RasPppoe (855c9b1cd4756c5e9a2aa58a15f58c25) C:\Windows\system32\DRIVERS\raspppoe.sys
2011/08/20 09:54:58.0225 4352 RasSstp (e8b1e447b008d07ff47d016c2b0eeecb) C:\Windows\system32\DRIVERS\rassstp.sys
2011/08/20 09:54:58.0350 4352 rdbss (77f665941019a1594d887a74f301fa2f) C:\Windows\system32\DRIVERS\rdbss.sys
2011/08/20 09:54:58.0459 4352 rdpbus (302da2a0539f2cf54d7c6cc30c1f2d8d) C:\Windows\system32\DRIVERS\rdpbus.sys
2011/08/20 09:54:58.0568 4352 RDPCDD (cea6cc257fc9b7715f1c2b4849286d24) C:\Windows\system32\DRIVERS\RDPCDD.sys
2011/08/20 09:54:58.0677 4352 RDPENCDD (bb5971a4f00659529a5c44831af22365) C:\Windows\system32\drivers\rdpencdd.sys
2011/08/20 09:54:58.0818 4352 RDPREFMP (216f3fa57533d98e1f74ded70113177a) C:\Windows\system32\drivers\rdprefmp.sys
2011/08/20 09:54:58.0927 4352 RDPWD (15b66c206b5cb095bab980553f38ed23) C:\Windows\system32\drivers\RDPWD.sys
2011/08/20 09:54:59.0067 4352 rdyboost (34ed295fa0121c241bfef24764fc4520) C:\Windows\system32\drivers\rdyboost.sys
2011/08/20 09:54:59.0223 4352 rspndr (ddc86e4f8e7456261e637e3552e804ff) C:\Windows\system32\DRIVERS\rspndr.sys
2011/08/20 09:54:59.0348 4352 RTL8167 (4b42bc58294e83a6a92ec8b88c14c4a3) C:\Windows\system32\DRIVERS\Rt64win7.sys
2011/08/20 09:54:59.0504 4352 rtl8192se (cd8f32bb993b98e6705f11504a7f7250) C:\Windows\system32\DRIVERS\rtl8192se.sys
2011/08/20 09:54:59.0660 4352 sbp2port (ac03af3329579fffb455aa2daabbe22b) C:\Windows\system32\drivers\sbp2port.sys
2011/08/20 09:54:59.0707 4352 scfilter (253f38d0d7074c02ff8deb9836c97d2b) C:\Windows\system32\DRIVERS\scfilter.sys
2011/08/20 09:54:59.0847 4352 sdbus (111e0ebc0ad79cb0fa014b907b231cf0) C:\Windows\system32\drivers\sdbus.sys
2011/08/20 09:54:59.0972 4352 secdrv (3ea8a16169c26afbeb544e0e48421186) C:\Windows\system32\drivers\secdrv.sys
2011/08/20 09:55:00.0097 4352 Serenum (cb624c0035412af0debec78c41f5ca1b) C:\Windows\system32\DRIVERS\serenum.sys
2011/08/20 09:55:00.0206 4352 Serial (c1d8e28b2c2adfaec4ba89e9fda69bd6) C:\Windows\system32\DRIVERS\serial.sys
2011/08/20 09:55:00.0331 4352 sermouse (1c545a7d0691cc4a027396535691c3e3) C:\Windows\system32\DRIVERS\sermouse.sys
2011/08/20 09:55:00.0471 4352 sffdisk (a554811bcd09279536440c964ae35bbf) C:\Windows\system32\drivers\sffdisk.sys
2011/08/20 09:55:00.0580 4352 sffp_mmc (ff414f0baefeba59bc6c04b3db0b87bf) C:\Windows\system32\drivers\sffp_mmc.sys
2011/08/20 09:55:00.0705 4352 sffp_sd (dd85b78243a19b59f0637dcf284da63c) C:\Windows\system32\drivers\sffp_sd.sys
2011/08/20 09:55:00.0814 4352 sfloppy (a9d601643a1647211a1ee2ec4e433ff4) C:\Windows\system32\DRIVERS\sfloppy.sys
2011/08/20 09:55:00.0939 4352 SiSRaid2 (843caf1e5fde1ffd5ff768f23a51e2e1) C:\Windows\system32\DRIVERS\SiSRaid2.sys
2011/08/20 09:55:01.0048 4352 SiSRaid4 (6a6c106d42e9ffff8b9fcb4f754f6da4) C:\Windows\system32\DRIVERS\sisraid4.sys
2011/08/20 09:55:01.0173 4352 Smb (548260a7b8654e024dc30bf8a7c5baa4) C:\Windows\system32\DRIVERS\smb.sys
2011/08/20 09:55:01.0298 4352 spldr (b9e31e5cacdfe584f34f730a677803f9) C:\Windows\system32\drivers\spldr.sys
2011/08/20 09:55:01.0438 4352 srv (441fba48bff01fdb9d5969ebc1838f0b) C:\Windows\system32\DRIVERS\srv.sys
2011/08/20 09:55:01.0579 4352 srv2 (b4adebbf5e3677cce9651e0f01f7cc28) C:\Windows\system32\DRIVERS\srv2.sys
2011/08/20 09:55:01.0704 4352 SrvHsfHDA (0c4540311e11664b245a263e1154cef8) C:\Windows\system32\DRIVERS\VSTAZL6.SYS
2011/08/20 09:55:01.0844 4352 SrvHsfV92 (02071d207a9858fbe3a48cbfd59c4a04) C:\Windows\system32\DRIVERS\VSTDPV6.SYS
2011/08/20 09:55:01.0984 4352 SrvHsfWinac (18e40c245dbfaf36fd0134a7ef2df396) C:\Windows\system32\DRIVERS\VSTCNXT6.SYS
2011/08/20 09:55:02.0125 4352 srvnet (27e461f0be5bff5fc737328f749538c3) C:\Windows\system32\DRIVERS\srvnet.sys
2011/08/20 09:55:02.0265 4352 stexstor (f3817967ed533d08327dc73bc4d5542a) C:\Windows\system32\DRIVERS\stexstor.sys
2011/08/20 09:55:02.0374 4352 swenum (d01ec09b6711a5f8e7e6564a4d0fbc90) C:\Windows\system32\drivers\swenum.sys
2011/08/20 09:55:02.0546 4352 SynTP (868dfb220a18312a12cef01ba9ac069b) C:\Windows\system32\DRIVERS\SynTP.sys
2011/08/20 09:55:02.0780 4352 Tcpip (f0e98c00a09fdf791525829a1d14240f) C:\Windows\system32\drivers\tcpip.sys
2011/08/20 09:55:02.0983 4352 TCPIP6 (f0e98c00a09fdf791525829a1d14240f) C:\Windows\system32\DRIVERS\tcpip.sys
2011/08/20 09:55:03.0108 4352 tcpipreg (df687e3d8836bfb04fcc0615bf15a519) C:\Windows\system32\drivers\tcpipreg.sys
2011/08/20 09:55:03.0232 4352 TDPIPE (3371d21011695b16333a3934340c4e7c) C:\Windows\system32\drivers\tdpipe.sys
2011/08/20 09:55:03.0342 4352 TDTCP (e4245bda3190a582d55ed09e137401a9) C:\Windows\system32\drivers\tdtcp.sys
2011/08/20 09:55:03.0451 4352 tdx (ddad5a7ab24d8b65f8d724f5c20fd806) C:\Windows\system32\DRIVERS\tdx.sys
2011/08/20 09:55:03.0560 4352 TermDD (561e7e1f06895d78de991e01dd0fb6e5) C:\Windows\system32\drivers\termdd.sys
2011/08/20 09:55:03.0732 4352 tssecsrv (ce18b2cdfc837c99e5fae9ca6cba5d30) C:\Windows\system32\DRIVERS\tssecsrv.sys
2011/08/20 09:55:03.0903 4352 TsUsbFlt (d11c783e3ef9a3c52c0ebe83cc5000e9) C:\Windows\system32\drivers\tsusbflt.sys
2011/08/20 09:55:04.0028 4352 tunnel (3566a8daafa27af944f5d705eaa64894) C:\Windows\system32\DRIVERS\tunnel.sys
2011/08/20 09:55:04.0137 4352 uagp35 (b4dd609bd7e282bfc683cec7eaaaad67) C:\Windows\system32\DRIVERS\uagp35.sys
2011/08/20 09:55:04.0262 4352 udfs (ff4232a1a64012baa1fd97c7b67df593) C:\Windows\system32\DRIVERS\udfs.sys
2011/08/20 09:55:04.0387 4352 uliagpkx (4bfe1bc28391222894cbf1e7d0e42320) C:\Windows\system32\drivers\uliagpkx.sys
2011/08/20 09:55:04.0512 4352 umbus (dc54a574663a895c8763af0fa1ff7561) C:\Windows\system32\drivers\umbus.sys
2011/08/20 09:55:04.0605 4352 UmPass (b2e8e8cb557b156da5493bbddcc1474d) C:\Windows\system32\DRIVERS\umpass.sys
2011/08/20 09:55:04.0746 4352 USBAAPL64 (54d4b48d443e7228bf64cf7cdc3118ac) C:\Windows\system32\Drivers\usbaapl64.sys
2011/08/20 09:55:04.0855 4352 usbccgp (481dff26b4dca8f4cbac1f7dce1d6829) C:\Windows\system32\drivers\usbccgp.sys
2011/08/20 09:55:04.0995 4352 usbcir (af0892a803fdda7492f595368e3b68e7) C:\Windows\system32\drivers\usbcir.sys
2011/08/20 09:55:05.0104 4352 usbehci (74ee782b1d9c241efe425565854c661c) C:\Windows\system32\drivers\usbehci.sys
2011/08/20 09:55:05.0229 4352 usbhub (dc96bd9ccb8403251bcf25047573558e) C:\Windows\system32\drivers\usbhub.sys
2011/08/20 09:55:05.0338 4352 usbohci (58e546bbaf87664fc57e0f6081e4f609) C:\Windows\system32\drivers\usbohci.sys
2011/08/20 09:55:05.0463 4352 usbprint (73188f58fb384e75c4063d29413cee3d) C:\Windows\system32\DRIVERS\usbprint.sys
2011/08/20 09:55:05.0510 4352 USBSTOR (d76510cfa0fc09023077f22c2f979d86) C:\Windows\system32\drivers\USBSTOR.SYS
2011/08/20 09:55:05.0619 4352 usbuhci (81fb2216d3a60d1284455d511797db3d) C:\Windows\system32\drivers\usbuhci.sys
2011/08/20 09:55:05.0775 4352 usbvideo (454800c2bc7f3927ce030141ee4f4c50) C:\Windows\System32\Drivers\usbvideo.sys
2011/08/20 09:55:05.0900 4352 vdrvroot (c5c876ccfc083ff3b128f933823e87bd) C:\Windows\system32\drivers\vdrvroot.sys
2011/08/20 09:55:06.0025 4352 vga (da4da3f5e02943c2dc8c6ed875de68dd) C:\Windows\system32\DRIVERS\vgapnp.sys
2011/08/20 09:55:06.0134 4352 VgaSave (53e92a310193cb3c03bea963de7d9cfc) C:\Windows\System32\drivers\vga.sys
2011/08/20 09:55:06.0259 4352 vhdmp (2ce2df28c83aeaf30084e1b1eb253cbb) C:\Windows\system32\drivers\vhdmp.sys
2011/08/20 09:55:06.0384 4352 viaide (e5689d93ffe4e5d66c0178761240dd54) C:\Windows\system32\drivers\viaide.sys
2011/08/20 09:55:06.0477 4352 volmgr (d2aafd421940f640b407aefaaebd91b0) C:\Windows\system32\drivers\volmgr.sys
2011/08/20 09:55:06.0618 4352 volmgrx (a255814907c89be58b79ef2f189b843b) C:\Windows\system32\drivers\volmgrx.sys
2011/08/20 09:55:06.0727 4352 volsnap (0d08d2f3b3ff84e433346669b5e0f639) C:\Windows\system32\drivers\volsnap.sys
2011/08/20 09:55:06.0867 4352 vsmraid (5e2016ea6ebaca03c04feac5f330d997) C:\Windows\system32\DRIVERS\vsmraid.sys
2011/08/20 09:55:06.0992 4352 vwifibus (36d4720b72b5c5d9cb2b9c29e9df67a1) C:\Windows\system32\DRIVERS\vwifibus.sys
2011/08/20 09:55:07.0101 4352 vwififlt (6a3d66263414ff0d6fa754c646612f3f) C:\Windows\system32\DRIVERS\vwififlt.sys
2011/08/20 09:55:07.0210 4352 WacomPen (4e9440f4f152a7b944cb1663d3935a3e) C:\Windows\system32\DRIVERS\wacompen.sys
2011/08/20 09:55:07.0335 4352 WANARP (356afd78a6ed4457169241ac3965230c) C:\Windows\system32\DRIVERS\wanarp.sys
2011/08/20 09:55:07.0366 4352 Wanarpv6 (356afd78a6ed4457169241ac3965230c) C:\Windows\system32\DRIVERS\wanarp.sys
2011/08/20 09:55:07.0507 4352 Wd (72889e16ff12ba0f235467d6091b17dc) C:\Windows\system32\DRIVERS\wd.sys
2011/08/20 09:55:07.0585 4352 Wdf01000 (441bd2d7b4f98134c3a4f9fa570fd250) C:\Windows\system32\drivers\Wdf01000.sys
2011/08/20 09:55:07.0741 4352 WfpLwf (611b23304bf067451a9fdee01fbdd725) C:\Windows\system32\DRIVERS\wfplwf.sys
2011/08/20 09:55:07.0803 4352 WIMMount (05ecaec3e4529a7153b3136ceb49f0ec) C:\Windows\system32\drivers\wimmount.sys
2011/08/20 09:55:07.0990 4352 WinUsb (fe88b288356e7b47b74b13372add906d) C:\Windows\system32\DRIVERS\WinUsb.sys
2011/08/20 09:55:08.0131 4352 WmiAcpi (f6ff8944478594d0e414d3f048f0d778) C:\Windows\system32\drivers\wmiacpi.sys
2011/08/20 09:55:08.0271 4352 ws2ifsl (6bcc1d7d2fd2453957c5479a32364e52) C:\Windows\system32\drivers\ws2ifsl.sys
2011/08/20 09:55:08.0458 4352 WudfPf (d3381dc54c34d79b22cee0d65ba91b7c) C:\Windows\system32\drivers\WudfPf.sys
2011/08/20 09:55:08.0568 4352 WUDFRd (cf8d590be3373029d57af80914190682) C:\Windows\system32\DRIVERS\WUDFRd.sys
2011/08/20 09:55:08.0739 4352 yukonw7 (b3eeacf62445e24fbb2cd4b0fb4db026) C:\Windows\system32\DRIVERS\yk62x64.sys
2011/08/20 09:55:08.0786 4352 MBR (0x1B8) (c07880cdcf7a1ab25986f8389789992c) \Device\Harddisk0\DR0
2011/08/20 09:55:08.0802 4352 Boot (0x1200) (60d510afa7b3201dfc859f3b2a4ac25f) \Device\Harddisk0\DR0\Partition0
2011/08/20 09:55:08.0833 4352 Boot (0x1200) (9e14f338bc7918f28301ac1ba0b02484) \Device\Harddisk0\DR0\Partition1
2011/08/20 09:55:08.0864 4352 Boot (0x1200) (cf06d84621de2989b91961fb367ab822) \Device\Harddisk0\DR0\Partition2
2011/08/20 09:55:08.0895 4352 Boot (0x1200) (c8ff67e294e64bc36ee0a0805ec7ef6f) \Device\Harddisk0\DR0\Partition3
2011/08/20 09:55:08.0895 4352 ================================================================================
2011/08/20 09:55:08.0895 4352 Scan finished
2011/08/20 09:55:08.0895 4352 ================================================================================
2011/08/20 09:55:08.0911 2940 Detected object count: 0
2011/08/20 09:55:08.0911 2940 Actual detected object count: 0

#6 Blade

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Posted 21 August 2011 - 10:34 AM

Hello,

It appears that the issues on your system will require a more in-depth examination than can be performed in this forum. Please read the information in this guide, and follow all the steps beginning with step 6. After you have followed the steps in that guide, I would like you to start a new thread HERE and include a link to this thread.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. The MRT is very busy, so it could be several days (3-5 days is the average wait right now) before you receive a reply. But rest assured, help is on the way!

~Blade

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#7 bbigdave

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Posted 21 August 2011 - 12:30 PM

Blade

New topic now started in "Virus, Trojan, Spyware, and Malware Removal Logs"

bbigdave

#8 Orange Blossom

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Posted 21 August 2011 - 09:24 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic415450.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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