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Hello I'm new and in need of help


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#1 outbackblackjack

outbackblackjack

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Posted 19 August 2011 - 11:07 AM

Hello I'm new and in need of help. Here is some info about my pc:
Windows XP Home Edition Service Pack 3 (build 2600)
2.00 gigahertz AMD Athlon 64
I'm experiencing problems with Mozilla Firefox crashing/hanging and not shutting down and I can't even even close it using the task manager or resetting my pc. I've ran numerous malwaware and antivirus programs looking for the problem and I can't figure out what to do? Can anyone please give me any advice on what to do? I've ran HiJackThis and have a log but don't know where to post this to get help. Any help would be greatly appreciated as I've been fighting with this problem for weeks now trying everything I can find on google and that friends have suggested.

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#2 Budapest

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Posted 22 August 2011 - 04:19 PM

Hello and :welcome: to Bleeping Computer.

Be sure to check out the New User Orientation and the excellent Tutorials.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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