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help with combofix log!plz


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4 replies to this topic

#1 austin161

austin161

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  • Local time:05:57 AM

Posted 18 August 2011 - 11:20 AM

I need help with what to do after i run combofix and get the log. Any help is alot of help. thanks!here is my log


ComboFix 11-08-18.02 - lee family 08/18/2011 8:37.1.2 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2971.1777 [GMT -7:00]
Running from: c:\users\lee family\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Mp3Tube Toolbar
c:\program files\Mp3Tube Toolbar\ffmpeg.exe
c:\program files\Mp3Tube Toolbar\Mp3TubeSvc.exe
c:\program files\Mp3Tube Toolbar\mp3tubetb.dll
c:\program files\Mp3Tube Toolbar\Mp3TubeVideoToMp3.exe
c:\program files\Mp3Tube Toolbar\ShowMsg.exe
c:\program files\Mp3Tube Toolbar\uninstall.exe
c:\program files\StartNow Toolbar
c:\program files\StartNow Toolbar\Resources\images\btn-msn.png
c:\program files\StartNow Toolbar\Resources\images\chevronButton.png
c:\program files\StartNow Toolbar\Resources\images\engine_images.png
c:\program files\StartNow Toolbar\Resources\images\engine_maps.png
c:\program files\StartNow Toolbar\Resources\images\engine_news.png
c:\program files\StartNow Toolbar\Resources\images\engine_videos.png
c:\program files\StartNow Toolbar\Resources\images\engine_web.png
c:\program files\StartNow Toolbar\Resources\images\icon_amazon.png
c:\program files\StartNow Toolbar\Resources\images\icon_ebay.png
c:\program files\StartNow Toolbar\Resources\images\icon_facebook.png
c:\program files\StartNow Toolbar\Resources\images\icon_games.png
c:\program files\StartNow Toolbar\Resources\images\icon_shopping.png
c:\program files\StartNow Toolbar\Resources\images\icon_travel.png
c:\program files\StartNow Toolbar\Resources\images\icon_twitter.png
c:\program files\StartNow Toolbar\Resources\images\separator.png
c:\program files\StartNow Toolbar\Resources\images\splitter.png
c:\program files\StartNow Toolbar\Resources\images\startnow_logo.png
c:\program files\StartNow Toolbar\Resources\installer.xml
c:\program files\StartNow Toolbar\Resources\protect\index.html
c:\program files\StartNow Toolbar\Resources\protect\NotIE6.css
c:\program files\StartNow Toolbar\Resources\protect\OnlyIE6.css
c:\program files\StartNow Toolbar\Resources\protect\SearchProtectIcon.png
c:\program files\StartNow Toolbar\Resources\protect\window.css
c:\program files\StartNow Toolbar\Resources\protect\window.js
c:\program files\StartNow Toolbar\Resources\reactivate\index.html
c:\program files\StartNow Toolbar\Resources\reactivate\LeftImage.png
c:\program files\StartNow Toolbar\Resources\reactivate\NotIE6.css
c:\program files\StartNow Toolbar\Resources\reactivate\OnlyIE6.css
c:\program files\StartNow Toolbar\Resources\reactivate\window.css
c:\program files\StartNow Toolbar\Resources\reactivate\window.js
c:\program files\StartNow Toolbar\Resources\searchbox\dropdown_button_normal.png
c:\program files\StartNow Toolbar\Resources\searchbox\searchbox_button_hover.png
c:\program files\StartNow Toolbar\Resources\searchbox\searchbox_button_normal.png
c:\program files\StartNow Toolbar\Resources\searchbox\searchbox_input_left.png
c:\program files\StartNow Toolbar\Resources\searchbox\searchbox_input_middle.png
c:\program files\StartNow Toolbar\Resources\toolbar.xml
c:\program files\StartNow Toolbar\Resources\toolbarbutton\hover_c.png
c:\program files\StartNow Toolbar\Resources\toolbarbutton\hover_l.png
c:\program files\StartNow Toolbar\Resources\toolbarbutton\hover_r.png
c:\program files\StartNow Toolbar\Resources\toolbarbutton\normal_c.png
c:\program files\StartNow Toolbar\Resources\toolbarbutton\normal_l.png
c:\program files\StartNow Toolbar\Resources\toolbarbutton\normal_r.png
c:\program files\StartNow Toolbar\Resources\update.xml
c:\program files\StartNow Toolbar\StartNowToolbarUninstall.exe
c:\program files\StartNow Toolbar\Toolbar32.dll
c:\program files\StartNow Toolbar\ToolbarUpdaterService.exe
c:\program files\StartNow Toolbar\uninstall.dat
c:\programdata\ntuser.dat
c:\users\lee family\Documents\~WRL0938.tmp
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_Toolbar Updater Service
-------\Service_Toolbar Updater Service
.
.
((((((((((((((((((((((((( Files Created from 2011-07-18 to 2011-08-18 )))))))))))))))))))))))))))))))
.
.
2011-08-18 15:41 . 2011-08-18 15:41 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-08-12 17:00 . 2011-08-12 17:00 -------- d-----w- c:\program files\Conduit
2011-08-12 17:00 . 2011-08-12 17:00 -------- d-----w- C:\extensions
2011-08-12 17:00 . 2011-08-12 17:00 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
2011-08-12 17:00 . 2011-08-12 17:00 -------- d-----w- c:\program files\BitTorrent
2011-08-12 16:59 . 2011-08-18 15:42 -------- d-----w- c:\users\lee family\AppData\Roaming\BitTorrent
2011-08-12 16:58 . 2011-07-13 03:39 6881616 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{AC7871D4-4FE3-4C8D-B6F3-6E70AB422CB1}\mpengine.dll
2011-08-11 17:11 . 2011-08-12 03:04 -------- d-----w- c:\users\lee family\AppData\Roaming\DivX
2011-08-11 17:10 . 2011-08-11 17:10 -------- d-----w- c:\program files\Common Files\PX Storage Engine
2011-08-11 17:10 . 2011-08-11 17:10 -------- d-----w- c:\program files\Common Files\DivX Shared
2011-08-11 17:09 . 2011-08-11 17:11 -------- d-----w- c:\program files\DivX
2011-08-11 17:07 . 2011-06-17 20:13 905104 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-07-28 16:52 . 2011-03-12 21:55 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-07-28 16:49 . 2009-09-10 02:00 92672 ----a-w- c:\windows\system32\UIAnimation.dll
2011-07-28 16:49 . 2009-09-10 02:00 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2011-07-28 16:49 . 2009-09-10 02:01 3023360 ----a-w- c:\windows\system32\UIRibbon.dll
2011-07-28 16:43 . 2011-07-28 16:43 -------- d-----w- c:\program files\Windows Portable Devices
2011-07-26 23:20 . 2009-09-25 01:33 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2011-07-26 23:20 . 2009-09-25 02:10 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2011-07-26 23:20 . 2009-09-25 02:07 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2011-07-26 23:20 . 2009-09-25 02:04 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2011-07-26 23:20 . 2009-09-25 01:33 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2011-07-26 23:20 . 2009-09-25 01:32 252928 ----a-w- c:\windows\system32\dxdiag.exe
2011-07-26 23:20 . 2009-09-25 01:31 519680 ----a-w- c:\windows\system32\d3d11.dll
2011-07-22 20:51 . 2011-07-22 20:51 94208 ----a-w- c:\windows\system32\dpl100.dll
2011-07-19 22:25 . 2010-05-04 19:13 231424 ----a-w- c:\windows\system32\msshsq.dll
2011-07-19 16:49 . 2011-07-19 16:50 -------- d-----w- c:\windows\system32\ca-ES
2011-07-19 16:49 . 2011-07-19 16:49 -------- d-----w- c:\windows\system32\eu-ES
2011-07-19 16:49 . 2011-07-19 16:49 -------- d-----w- c:\windows\system32\vi-VN
2011-07-19 16:42 . 2011-02-17 06:23 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-07-19 16:42 . 2011-04-30 06:09 758784 ----a-w- c:\program files\Common Files\Microsoft Shared\vgx\VGX.dll
2011-07-19 16:38 . 2011-07-19 16:38 -------- d-----w- c:\windows\system32\EventProviders
2011-07-19 16:12 . 2010-10-19 04:27 7680 ----a-w- c:\program files\Internet Explorer\iecompat.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-02 13:34 . 2011-07-13 13:49 2043392 ----a-w- c:\windows\system32\win32k.sys
2011-05-30 01:15 . 2011-05-30 01:15 18944 ----a-r- c:\users\lee family\AppData\Roaming\Microsoft\Installer\{8F018A9E-56DE-4A79-A5EF-25F413F1D538}\IconBB6A16301.exe
2011-05-26 03:01 . 2011-05-26 03:01 87328 ----a-w- c:\windows\system32\bcmwlcoi.dll
2011-05-26 03:01 . 2011-05-26 03:01 3481600 ----a-w- c:\windows\system32\bcmihvsrv.dll
2011-05-26 03:01 . 2011-05-26 03:01 3141632 ----a-w- c:\windows\system32\bcmihvui.dll
2011-05-26 03:01 . 2011-05-26 03:01 1207288 ----a-w- c:\windows\system32\drivers\BCMWL6.SYS
2011-05-26 00:14 . 2011-05-26 00:14 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-25 03:50 . 2011-05-25 03:50 49152 ----a-r- c:\users\lee family\AppData\Roaming\Microsoft\Installer\{082702D5-5DD8-4600-BCE5-48B15174687F}\ARPPRODUCTICON.exe
2011-05-25 02:14 . 2011-05-26 03:34 222080 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"= "c:\program files\Yahoo!\Companion\Installs\cpn0\YTNavAssist.dll" [2011-03-16 214840]
"{88c7f2aa-f93f-432c-8f0e-b7d85967a527}"= "c:\program files\BitTorrentBar\prxtbBitT.dll" [2011-03-28 176936]
.
[HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}]
[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin.1]
[HKEY_CLASSES_ROOT\TypeLib\{A31F34A1-EBD2-45A2-BF6D-231C1B987CC8}]
[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin]
.
[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2011-03-28 16:22 176936 ----a-w- c:\program files\ConduitEngine\prxConduitEngine.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
2011-03-28 16:22 176936 ----a-w- c:\program files\BitTorrentBar\prxtbBitT.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{88c7f2aa-f93f-432c-8f0e-b7d85967a527}"= "c:\program files\BitTorrentBar\prxtbBitT.dll" [2011-03-28 176936]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\prxConduitEngine.dll" [2011-03-28 176936]
.
[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
.
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{88C7F2AA-F93F-432C-8F0E-B7D85967A527}"= "c:\program files\BitTorrentBar\prxtbBitT.dll" [2011-03-28 176936]
.
[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" [2010-06-01 5252408]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-06-15 15141768]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-07-05 39408]
"BitTorrent"="c:\program files\BitTorrent\BitTorrent.exe" [2011-08-12 402808]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"coreworks"="c:\program files\HPQ\HP Connection Manager 1.1\bin\gbxapp.exe" [2008-06-12 780776]
"accrdsub"="c:\program files\ActivIdentity\ActivClient\accrdsub.exe" [2007-05-15 293168]
"PTHOSTTR"="c:\program files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE" [2008-06-10 238896]
"CognizanceTS"="c:\progra~1\HEWLET~1\IAM\Bin\ASTSVCC.dll" [2008-06-02 24848]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-03-27 1045800]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-06-04 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-04 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-04 141848]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-04-18 178712]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-03-31 177456]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2008-04-04 1314816]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
DVD Check.lnk - c:\program files\InterVideo\DVD Check\DVDCheck.exe [2011-5-24 197904]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\APSHook.dll c:\windows\System32\APSHook.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-07-05 136176]
R2 HP ProtectTools Service;HP ProtectTools Service;c:\program files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe [2008-06-10 18944]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-07-05 136176]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 SafeBoot;SafeBoot; [x]
S0 SbAlg;SbAlg; [x]
S0 SbFsLock;SbFsLock; [x]
S1 RsvLock;RsvLock; [x]
S2 accoca;ActivClient Middleware Service;c:\program files\ActivIdentity\ActivClient\accoca.exe [2007-05-15 182576]
S2 ASBroker;Logon Session Broker;c:\windows\System32\svchost.exe [2008-01-21 21504]
S2 ASChannel;Local Communication Channel;c:\windows\System32\svchost.exe [2008-01-21 21504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-02-28 821664]
S2 HpFkCryptService;Drive Encryption Service;c:\program files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe [2008-06-06 256512]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2008-04-08 24936]
S2 mdvsrv;HP Connection Manager Service;c:\program files\HPQ\HP Connection Manager 1.1\bin\mdvsrv.exe [2008-06-12 575976]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2010-04-24 483688]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2007-11-29 181760]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2010-04-24 550760]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2010-04-24 195944]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2010-04-24 21864]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2010-04-24 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2010-04-24 209768]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
bthsvcs REG_MULTI_SZ BthServ
Cognizance REG_MULTI_SZ ASBroker ASChannel
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-05 02:16]
.
2011-08-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-05 02:16]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.facebook.com/
mStart Page = hxxp://www.yahoo.com
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.2.1
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - (no file)
URLSearchHooks-{cf45c54f-801c-41b5-ac77-57f2bf418edc} - (no file)
WebBrowser-{CF45C54F-801C-41B5-AC77-57F2BF418EDC} - (no file)
HKCU-Run-Weather - c:\program files\AWS\WeatherBug\Weather.exe
HKCU-Run-PhotoJoy - c:\program files\PhotoJoy\bin\PhotoJoy.exe
AddRemove-IspAssistant-Mp3Tube - c:\program files\Mp3Tube Toolbar\uninstall.exe
AddRemove-StartNow Toolbar - c:\program files\StartNow Toolbar\StartNowToolbarUninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-08-18 08:44
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(1672)
c:\program files\Hewlett-Packard\IAM\Bin\ItClient.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\WLANExt.exe
c:\windows\system32\AEADISRV.EXE
c:\windows\system32\agrsmsvc.exe
c:\program files\ActivIdentity\ActivClient\acevents.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\program files\Hewlett-Packard\Shared\hpqWmiEx.exe
c:\program files\Hewlett-Packard\IAM\Bin\AsGHost.exe
c:\windows\system32\wermgr.exe
.
**************************************************************************
.
Completion time: 2011-08-18 08:47:15 - machine was rebooted
ComboFix-quarantined-files.txt 2011-08-18 15:47
.
Pre-Run: 1,142,083,584 bytes free
Post-Run: 1,529,573,376 bytes free
.
- - End Of File - - 04F906C1455C69CF65ECFC5DDB29FB44

Edit: Moved topic from Am I infected? What do I do? to the more appropriate forum. ~ Animal

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#2 austin161

austin161
  • Topic Starter

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  • Local time:05:57 AM

Posted 18 August 2011 - 12:47 PM

bump

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
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  • Local time:05:57 AM

Posted 18 August 2011 - 01:08 PM

I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have over 170 unanswered topics. About 145 of them are older than yours. The oldest is dated Aug. 13, 2011 at 5:17:16 p.m. Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 18, 2011 at 12:20 p.m. using the same time zone.

Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 HelpBot

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Posted 23 August 2011 - 11:25 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/414993 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#5 HelpBot

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Posted 28 August 2011 - 11:30 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




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