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Xp Antivirus Malware


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6 replies to this topic

#1 ksr8v10

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Posted 18 August 2011 - 11:08 AM

EDIT: Moved here by boopme,nothing runs

Afternoon,

Just as many other post here; I have the same problem regarding Malware that is not allowing any antivirus programs to operate. I have Spybot and Ad-Aware that have been disabled. .Exe files are not operating. I have requested help from the Spybot team. I have GMER and RootRepeal logs. They had me try to run ComboFix. It did not work, and was shut down almost immediately. Turning to you for aid. I have an .exe named "services" constantly running in the background keeping the CPU at 80-100% usage. Whatever is running will not allow me to restart the computer. It must be done with a hard boot. I am not a power user, or a computer engineer, but I will stay at a Holiday Express if I need to. Please advise and thank you in advance for your help.

Attached Files


Edited by boopme, 18 August 2011 - 04:08 PM.


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#2 boopme

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Posted 18 August 2011 - 11:26 AM

Hello and welcome. I moved this to the Am I Infected forum from XP.


Please follow our Removal Guide here Remove name changing rogue .
After reading how the malware is misleading you ...
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

tell me how it's doing.
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#3 ksr8v10

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Posted 18 August 2011 - 03:39 PM

Hello and welcome. I moved this to the Am I Infected forum from XP.


Please follow our Removal Guide here Remove name changing rogue .
After reading how the malware is misleading you ...
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

tell me how it's doing.



#4 ksr8v10

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Posted 18 August 2011 - 03:41 PM

Read and followed tutorial. Dwnloaded FixNCR, Rkill (all variants), and MBAM onto thumb drive. Malware disabled plugin play for drive. Copied files to cd and old removable drive. Opened FixNCR, successfully added to registry. No change in computer action. Repeated. No change. Went ahead and tried variants of Rkill, both off of the old hard drive and cd. 3 operations three logs. On the third attempt; message of installation failed appeared numerous times. On second attempt, I copied the text from the cmd prompt onto the notepad before it disappeared. Did not run MBAM because first two were unsuccessful. So far nothing is working. Please advise. Thanks.



Rkill by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2011 BleepingComputer.com
Rkill uses pevFind by Billy O'Neal (https://bitbucket.org/BillyONeal/pevfind)

Preparing Rkill.


The process cannot access the file because it is being used by another process.
The process cannot access the file because it is being used by another process.
Terminating known malware processes.
Please be patient.
The process cannot access the file because it is being used by another process.
The process cannot access the file because it is being used by another process.
The process cannot access the file because it is being used by another process.
sed.exe: can't read C:\DOCUME~1\KRISST~1\LOCALS~1\Temp\rks1.log: No such file or
directory
This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 08/18/2011 at 16:01:01.
Operating System: Microsoft Windows XP


Processes terminated by Rkill or while it was running:



Rkill completed on 08/18/2011 at 16:01:02.
Processes terminated by Rkill or while it was running:



Rkill completed on 08/18/2011 at 16:01:21.

Edited by ksr8v10, 18 August 2011 - 03:42 PM.


#5 ksr8v10

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Posted 19 August 2011 - 09:34 AM

Let me know what to do whenever the Malware Team contacts me. Thanks in advance. Hopefully we can get this figured out.

#6 HelpBot

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Posted 23 August 2011 - 11:10 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

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    • Please do this even if you have previously posted logs for us.
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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


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#7 HelpBot

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Posted 28 August 2011 - 11:15 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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