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Removed vista antivirus, search engines still not working


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8 replies to this topic

#1 clfd1826

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Posted 17 August 2011 - 05:06 PM

Hey guys, need a little help...

Removed the vista antivirus from my laptop yesterday and not any time i try to pull up a search engine it gives me a 404 error. It only happeens on search engines, not any other sites. Anybody know a way to fix this.

thanks

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#2 HelpBot

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Posted 22 August 2011 - 05:10 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/414876 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


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#3 clfd1826

clfd1826
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Posted 25 August 2011 - 11:39 AM

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.19120
Run by cj dwiggins at 12:33:45 on 2011-09-01
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3061.1588 [GMT -4:00]
.
AV: Norton 360 *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spyware Doctor *Disabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
SP: Norton 360 *Disabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton 360 *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_c204e27d\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_c204e27d\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\PC Tools Security\pctsAuxs.exe
C:\Program Files\PC Tools Security\pctsSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe
C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files\PC Tools Security\pctsGui.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Dell Video Chat\DellVideoChat.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mobile Stream\EasyTether\easytthr.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uWindow Title = Internet Explorer provided by Dell
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1080704
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
uURLSearchHooks: H - No File
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
mURLSearchHooks: FireNews.net Toolbar: {948aeabd-35dc-40cc-b654-f4c50a748f62} - c:\program files\firenews.net\tbFire.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: FireNews.net Toolbar: {948aeabd-35dc-40cc-b654-f4c50a748f62} - c:\program files\firenews.net\tbFire.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
TB: FireNews.net Toolbar: {948aeabd-35dc-40cc-b654-f4c50a748f62} - c:\program files\firenews.net\tbFire.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
TB: @c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Aim6]
uRun: [SightSpeed] "c:\program files\dell video chat\DellVideoChat.exe" -bootmode
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [Google Update] "c:\users\cj dwiggins\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [EasyTether] "c:\program files\mobile stream\easytether\easytthr.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell.exe" /mode2
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [Bing Bar] "c:\program files\msn toolbar\platform\5.0.1423.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [USBToolTip] c:\progra~1\pinnacle\shared~1\programs\usbtip\USBTip.exe
mRun: [<NO NAME>]
mRun: [SearchSettings] "c:\program files\common files\spigot\search settings\SearchSettings.exe"
mRun: [ISTray] "c:\program files\pc tools security\pctsGui.exe" /hideGUI
StartupFolder: c:\users\cjdwig~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\users\cjdwig~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wdsmar~1.lnk - c:\program files\western digital\wd smartware\front parlor\WDSmartWare.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://bia.forsyth.cc/InternalSite/WhlCompMgr.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
TCP: DhcpNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{3BDB7B54-DB5A-482D-B524-F2192A970D71} : DhcpNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{49484581-6ECA-44A7-A2E6-417CE2CA4789} : DhcpNameServer = 163.244.112.71 10.101.101.100 163.244.101.69 163.244.100.254
TCP: Interfaces\{4ECE5296-BCEC-4874-912B-343EDB3A3E79} : DhcpNameServer = 10.82.100.10 10.10.1.40
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
IFEO: image file execution options - svchost.exe
Hosts: 74.125.45.100 4-open-davinci.com
Hosts: 74.125.45.100 securitysoftwarepayments.com
Hosts: 74.125.45.100 privatesecuredpayments.com
Hosts: 74.125.45.100 secure.privatesecuredpayments.com
Hosts: 74.125.45.100 getantivirusplusnow.com
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\cj dwiggins\appdata\roaming\mozilla\firefox\profiles\lerpv0gh.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=DCF4DF&PC=DCF4&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=937811&p=
FF - component: c:\program files\common files\spigot\wtxpcom\components\WidgiToolbarFF.dll
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\cj dwiggins\appdata\local\google\update\1.3.21.65\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-8-22 239168]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-8-22 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2011-8-22 656320]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20090730.002\IDSvix86.sys [2009-7-31 272432]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_c204e27d\AEstSrv.exe [2008-7-4 73728]
R2 Application Updater;Application Updater;c:\program files\application updater\ApplicationUpdater.exe [2011-6-24 393112]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsAuxs.exe [2011-8-22 366840]
R2 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctsSvc.exe [2011-8-22 1150936]
R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\program files\microsoft forefront uag\endpoint components\3.1.0\uagqecsvc.exe [2010-12-21 150928]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-8-8 24652]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-8-17 98304]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
R3 easytether;easytether;c:\windows\system32\drivers\easytthr.sys [2011-6-17 17296]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-7-4 111616]
R3 itecir;ITECIR Infrared Receiver;c:\windows\system32\drivers\itecir.sys [2008-7-4 54784]
R3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-7-4 203264]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2008-7-4 149208]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2008-7-4 277624]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2008-6-13 41008]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-18 135664]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 DMService;Microsoft Forefront UAG Endpoint Component Manager;c:\windows\downlo~1\DMService.exe [2010-12-21 468368]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-7-3 30192]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-18 135664]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-8-3 1245064]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-08-23 03:19:41 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2011-08-23 03:19:41 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2011-08-23 03:19:40 251560 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-08-23 03:19:40 103232 ----a-w- c:\windows\system32\drivers\pctwfpfilter.sys
2011-08-23 03:19:38 239168 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-08-23 03:19:38 160448 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-08-23 03:19:30 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-08-23 03:19:22 -------- d-----w- c:\users\cj dwiggins\appdata\roaming\PC Tools
2011-08-23 03:19:22 -------- d-----w- c:\program files\PC Tools Security
2011-08-23 03:19:22 -------- d-----w- c:\program files\common files\PC Tools
2011-08-15 19:34:17 -------- d-----w- c:\programdata\PC Tools
2011-08-14 21:58:55 -------- d-----w- c:\program files\Audacity 1.3 Beta (Unicode)
2011-08-11 19:54:59 3602832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-08-11 19:54:59 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-08-11 19:54:58 905104 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-08-07 10:13:13 -------- d-----w- c:\programdata\YouTube Downloader
.
==================== Find3M ====================
.
2011-07-23 11:04:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-07-23 11:00:05 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-07-23 10:59:52 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-07-23 10:59:34 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-07-23 10:59:34 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-07-23 10:03:47 385024 ----a-w- c:\windows\system32\html.iec
2011-07-23 09:27:04 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-07-23 09:25:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-06 23:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-06 15:31:47 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-06-17 16:03:18 375808 ----a-w- c:\windows\system32\winsrv.dll
.
============= FINISH: 12:35:15.74 ===============

Attached Files



#4 clfd1826

clfd1826
  • Topic Starter

  • Members
  • 4 posts
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  • Local time:06:34 PM

Posted 25 August 2011 - 11:40 AM

gmer log:

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2011-09-01 12:40:35
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD25 rev.01.0
Running: gmer.exe; Driver: C:\Users\CJDWIG~1\AppData\Local\Temp\kwriifod.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- EOF - GMER 1.0.15 ----

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:34 PM

Posted 25 August 2011 - 07:55 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 clfd1826

clfd1826
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  • Local time:06:34 PM

Posted 26 August 2011 - 12:29 PM

ComboFix 11-08-26.04 - cj dwiggins 09/02/2011 13:21:53.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3061.1576 [GMT -4:00]
Running from: c:\users\cj dwiggins\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Norton 360 *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton 360 *Disabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Spyware Doctor *Disabled/Outdated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
- REDUCED FUNCTIONALITY MODE -
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Mozilla Firefox\searchplugins\search.xml
c:\windows\jestertb.dll
c:\windows\system32\comct332.ocx
.
.
((((((((((((((((((((((((( Files Created from 2011-08-02 to 2011-09-02 )))))))))))))))))))))))))))))))
.
.
2011-09-02 17:23 . 2011-09-02 17:23 -------- d-----w- c:\users\Mcx1\AppData\Local\temp
2011-09-02 17:23 . 2011-09-02 17:23 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-08-23 03:19 . 2010-07-16 18:59 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2011-08-23 03:19 . 2010-07-16 18:59 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2011-08-23 03:19 . 2011-01-17 13:10 251560 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-08-23 03:19 . 2010-12-16 12:38 103232 ----a-w- c:\windows\system32\drivers\pctwfpfilter.sys
2011-08-23 03:19 . 2010-12-10 20:57 160448 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-08-23 03:19 . 2010-12-10 17:24 239168 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-08-23 03:19 . 2010-12-16 12:46 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-08-23 03:19 . 2011-09-02 17:17 -------- d-----w- c:\program files\PC Tools Security
2011-08-23 03:19 . 2011-08-23 03:26 -------- d-----w- c:\program files\Common Files\PC Tools
2011-08-23 03:19 . 2011-08-23 03:19 -------- d-----w- c:\users\cj dwiggins\AppData\Roaming\PC Tools
2011-08-15 19:34 . 2011-08-23 03:19 -------- d-----w- c:\programdata\PC Tools
2011-08-14 21:59 . 2011-08-14 22:22 -------- d-----w- c:\users\cj dwiggins\AppData\Roaming\Audacity
2011-08-14 21:58 . 2011-08-14 21:59 -------- d-----w- c:\program files\Audacity 1.3 Beta (Unicode)
2011-08-11 19:54 . 2011-06-20 08:54 3602832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-08-11 19:54 . 2011-06-20 08:54 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-08-11 19:54 . 2011-06-17 20:13 905104 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-08-07 10:13 . 2011-08-07 10:13 -------- d-----w- c:\programdata\YouTube Downloader
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-08-02 17:30 . 2010-01-27 21:03 98360 ----atw- c:\users\cj dwiggins\AppData\Roaming\Microsoft\~DFK3f3a1.tmp
2011-08-02 17:30 . 2010-01-27 21:03 26200 ----atw- c:\users\cj dwiggins\AppData\Roaming\Microsoft\qwadjb.dll
2011-08-02 17:30 . 2010-01-27 21:03 18724 ----atw- c:\users\cj dwiggins\AppData\Roaming\Microsoft\bass.dll
2011-08-02 17:30 . 2010-01-27 21:03 16952 ----atw- c:\users\cj dwiggins\AppData\Roaming\Microsoft\1eaadjc.dll
2011-08-02 17:30 . 2010-01-27 21:03 15416 ----atw- c:\users\cj dwiggins\AppData\Roaming\Microsoft\rsaadjd.dll
2011-08-02 17:30 . 2010-01-27 21:03 14392 ----atw- c:\users\cj dwiggins\AppData\Roaming\Microsoft\kfgresk.dll
2011-08-02 17:30 . 2010-01-27 21:03 13984 ----atw- c:\users\cj dwiggins\AppData\Roaming\Microsoft\mjcriu.dll
2011-08-02 17:30 . 2010-01-27 21:03 10808 ----atw- c:\users\cj dwiggins\AppData\Roaming\Microsoft\peaadje.dll
2011-07-06 23:52 . 2010-05-24 15:15 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52 . 2010-05-24 15:15 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-28 21:05 . 2011-05-07 14:50 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2008-06-30 17:44 . 2010-01-31 00:37 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll
2010-08-20 14:00 . 2010-08-20 14:00 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{948aeabd-35dc-40cc-b654-f4c50a748f62}]
2008-09-15 11:47 1784856 ----a-w- c:\program files\FireNews.net\tbFire.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{948aeabd-35dc-40cc-b654-f4c50a748f62}"= "c:\program files\FireNews.net\tbFire.dll" [2008-09-15 1784856]
.
[HKEY_CLASSES_ROOT\clsid\{948aeabd-35dc-40cc-b654-f4c50a748f62}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{948AEABD-35DC-40CC-B654-F4C50A748F62}"= "c:\program files\FireNews.net\tbFire.dll" [2008-09-15 1784856]
.
[HKEY_CLASSES_ROOT\clsid\{948aeabd-35dc-40cc-b654-f4c50a748f62}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-07-04 68856]
"SightSpeed"="c:\program files\Dell Video Chat\DellVideoChat.exe" [2008-02-21 4819256]
"Skype"="c:\program files\Skype\\Phone\Skype.exe" [2010-05-13 26192168]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"EasyTether"="c:\program files\Mobile Stream\EasyTether\easytthr.exe" [2011-05-22 48648]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-29 17920]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-03-11 163840]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-11 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-11 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-11 133656]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-10-03 178712]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-20 30192]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"Dell Webcam Central"="c:\program files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" [2008-02-19 438403]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2008-01-14 132392]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-11-07 111936]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-03-24 1983816]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2009-03-18 767312]
"IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2009-05-19 136544]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-03-14 442433]
"Bing Bar"="c:\program files\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe" [2010-03-24 243544]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-11-11 288088]
"USBToolTip"="c:\progra~1\Pinnacle\SHARED~1\Programs\USBTip\USBTip.exe" [2007-02-20 199752]
"SearchSettings"="c:\program files\Common Files\Spigot\Search Settings\SearchSettings.exe" [2011-06-24 534880]
.
c:\users\cj dwiggins\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [2008-6-18 147456]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-8-17 2043904]
WDSmartWare.lnk - c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe [2009-8-17 8919040]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 2 (0x2)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-07-04 02:16 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-19 135664]
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-07-30 23888]
R3 DMService;Microsoft Forefront UAG Endpoint Component Manager;c:\windows\DOWNLO~1\DMService.exe [2010-12-21 468368]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-08-20 30192]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-02-19 135664]
R3 sdAuxService;PC Tools Auxiliary Service;c:\program files\PC Tools Security\pctsAuxs.exe [2010-03-15 366840]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [2008-05-06 11520]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-12-10 239168]
S0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2010-07-16 338880]
S0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2010-07-16 656320]
S1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\Symantec\DEFINI~1\SymcData\ipsdefs\20090730.002\IDSvix86.sys [2009-02-09 272432]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_c204e27d\aestsrv.exe [2008-03-14 73728]
S2 Application Updater;Application Updater;c:\program files\Application Updater\ApplicationUpdater.exe [2011-06-24 393112]
S2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
S2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\program files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe [2010-09-15 150928]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
S2 WDDMService;WD SmartWare Drive Manager;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-08-17 98304]
S2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-06-16 20480]
S3 easytether;easytether;c:\windows\system32\DRIVERS\easytthr.sys [2011-05-22 17296]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-03-11 111616]
S3 itecir;ITECIR Infrared Receiver;c:\windows\system32\DRIVERS\itecir.sys [2008-03-14 54784]
S3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [2008-03-11 203264]
S3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\DRIVERS\OA001Ufd.sys [2008-03-11 149208]
S3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\DRIVERS\OA001Vid.sys [2008-03-11 277624]
S3 SYMNDISV;SYMNDISV;c:\windows\System32\Drivers\SYMNDISV.SYS [2008-06-13 41008]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - COMHOST
*Deregistered* - PCTSDInjDriver32
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\H]
\shell\AutoRun\command - H:\LaunchU3.exe -a
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{04211f4a-de8d-11de-a48f-0021706cba3b}]
\shell\AutoRun\command - F:\slacker.synclauncher.exe
\shell\slacker\command - F:\slacker.synclauncher.exe
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{33e9e877-d490-11de-bc69-0021706cba3b}]
\shell\AutoRun\command - "I:\WD SmartWare.exe" autoplay=true
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3bb504f6-c452-11e0-9b83-0021706cba3b}]
\shell\AutoRun\command - G:\setup.exe -a
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{55ad154b-d38f-11de-bc91-0021706cba3b}]
\shell\AutoRun\command - G:\LaunchU3.exe -a
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9850e50f-abb4-11dd-b6ac-0021706cba3b}]
\shell\AutoRun\command - G:\LaunchU3.exe -a
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{99cf31b1-c0d1-11de-b72b-0021706cba3b}]
\shell\AutoRun\command - H:\LaunchU3.exe -a
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{cbb067df-8d19-11de-aae9-0021706cba3b}]
\shell\AutoRun\command - F:\LaunchU3.exe -a
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d5e5a056-6d69-11dd-8cf6-0021706cba3b}]
\shell\AutoRun\command - H:\LaunchU3.exe -a
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d8d2160b-6731-11e0-b738-0021706cba3b}]
\shell\AutoRun\command - H:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-19 02:55]
.
2011-08-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-19 02:55]
.
2011-08-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2447614592-2180163892-1332463242-1000Core.job
- c:\users\cj dwiggins\AppData\Local\Google\Update\GoogleUpdate.exe [2010-05-25 02:08]
.
2011-09-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2447614592-2180163892-1332463242-1000UA.job
- c:\users\cj dwiggins\AppData\Local\Google\Update\GoogleUpdate.exe [2010-05-25 02:08]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html
LSP: c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll
TCP: DhcpNameServer = 8.8.8.8 8.8.4.4
FF - ProfilePath - c:\users\cj dwiggins\AppData\Roaming\Mozilla\Firefox\Profiles\lerpv0gh.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=DCF4DF&PC=DCF4&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=937811&p=
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-Aim6 - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-02 13:23
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-09-02 13:26:46
ComboFix-quarantined-files.txt 2011-09-02 17:26
.
Pre-Run: 152,055,136,256 bytes free
Post-Run: 151,991,160,832 bytes free
.
- - End Of File - - 02464D4CF18FD607F702DBA85306B5A6

everything is working properly now...thanks so much!!!

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 26 August 2011 - 10:21 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.1.0
Java™ 6 Update 5


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close


Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 29 August 2011 - 12:31 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:07:34 PM

Posted 01 September 2011 - 12:18 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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