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HP Photosmart Cartridge Problem


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#1 dovbaruch

dovbaruch

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Posted 17 August 2011 - 11:36 AM

I have had this printer for 4 years now. I have always used in the lest slot a tri-color cartridge number: HP 141 or HP141XL. I am receiving this message: Message: "cartridge in slot on left side is not intended for use in this printer". I have tried NEW HP 141 and HP 141XL and i receive the same message. I have also tried to uninstall and reinstall the software, i have also tried to update the drivers. I Need some help in getting my printer to work.
Thank you for your time.

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#2 Queen-Evie

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Posted 25 August 2011 - 07:28 AM

See if anything here helps you.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=vn&docname=c00249451




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