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Wireless Printer Trouble


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#1 turtle11

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Posted 16 August 2011 - 07:44 AM

laptop: Toshiba Equium T2050 1.6 centrino duo

connection: wireless

distance printer is from router: about 1 metre

wireless router: Netgear Dual Band Wireless - N model DGND3300v2

internet type: broadband

Printer: Dell 1350cnw colour laser


Hey guys,

I just bought this printer for my home business. I have a computer downstairs and a computer upstairs and wanted to be able to print wirelessly from both. I dont have a network setup between the computers, but both computers do share the same internet from the wireless router.

I have installed the printer and I can get it to print when i connect the usb cable, but the computer will not find the printer wirelessly.

I think the problem is either that i have maybe entered the incorrect information when asked for network details etc etc.

I tried to get into myrouter setup details by accessing www.routerlogin.net but it seems i have forgotten the password...

Below are screenshots of what it asks for (also at no point does it acknowledge whther ther wireless connection was a success or not after setup)

Posted Image

then it goes to

Posted Image



below is my log:

MiniToolBox by Farbar
Ran by Mike (administrator) on 16-08-2011 at 13:24:56
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : your-c687f5ab37

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-16-D4-2A-39-D7



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection

Physical Address. . . . . . . . . : 00-13-02-B2-12-0A

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : 16 August 2011 11:49:04

Lease Expires . . . . . . . . . . : 17 August 2011 11:49:04

Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 209.85.147.106, 209.85.147.105, 209.85.147.99, 209.85.147.147
209.85.147.104, 209.85.147.103



Pinging google.com [209.85.146.103] with 32 bytes of data:



Reply from 209.85.146.103: bytes=32 time=50ms TTL=51

Reply from 209.85.146.103: bytes=32 time=47ms TTL=51



Ping statistics for 209.85.146.103:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 47ms, Maximum = 50ms, Average = 48ms

Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 69.147.125.65, 72.30.2.43, 98.137.149.56, 209.191.122.70
67.195.160.76



Pinging yahoo.com [98.137.149.56] with 32 bytes of data:



Reply from 98.137.149.56: bytes=32 time=214ms TTL=52

Reply from 98.137.149.56: bytes=32 time=200ms TTL=52



Ping statistics for 98.137.149.56:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 200ms, Maximum = 214ms, Average = 207ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 d4 2a 39 d7 ...... Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
0x3 ...00 13 02 b2 12 0a ...... Intel® PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.2 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.2 192.168.0.2 25
192.168.0.2 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.0.255 255.255.255.255 192.168.0.2 192.168.0.2 25
224.0.0.0 240.0.0.0 192.168.0.2 192.168.0.2 25
255.255.255.255 255.255.255.255 192.168.0.2 2 1
255.255.255.255 255.255.255.255 192.168.0.2 192.168.0.2 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/07/2011 01:48:11 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0, P2 moaccapability, P3 3.0.8402.0, P4 0, P5 0, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (08/07/2011 01:44:38 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (08/02/2011 10:30:25 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/02/2011 10:30:25 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/01/2011 10:38:32 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0x80070003, P2 moac, P3 cachereset, P4 3.0.8402.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (07/12/2011 10:53:05 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module mshtml.dll, version 8.0.6001.19088, fault address 0x000678d8.
Processing media-specific event for [iexplore.exe!ws!]

Error: (06/27/2011 08:10:05 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module mshtml.dll, version 8.0.6001.19088, fault address 0x000ec5c5.
Processing media-specific event for [iexplore.exe!ws!]

Error: (06/20/2011 03:29:27 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module mshtml.dll, version 8.0.6001.19088, fault address 0x000ec5c5.
Processing media-specific event for [iexplore.exe!ws!]

Error: (06/18/2011 09:56:07 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8107.0, P5 mpsigdwn.dll, P6 3.0.8107.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/13/2011 08:21:24 PM) (Source: TomTomHOMEService) (User: )
Description: TomTomHOMEServiceOpenService failed with 0


System errors:
=============
Error: (08/07/2011 01:44:37 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.109.1136.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (07/22/2011 11:14:33 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.0.3 for the Network Card with network address 001302B2120A has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/22/2011 11:09:47 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 29 minutes.
NtpClient has no source of accurate time.

Error: (07/22/2011 11:09:47 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (07/22/2011 10:54:46 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

Error: (07/22/2011 10:54:46 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (07/22/2011 10:54:46 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

Error: (07/22/2011 10:54:46 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (07/22/2011 10:54:46 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (07/22/2011 10:54:46 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)


Microsoft Office Sessions:
=========================
Error: (08/07/2011 01:48:11 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0moaccapability3.0.8402.000unspecifiedunspecifiedNILNILNIL

Error: (08/07/2011 01:44:38 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (08/02/2011 10:30:25 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/02/2011 10:30:25 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/01/2011 10:38:32 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070003moaccachereset3.0.8402.0unspecifiedunspecifiedunspecifiedNILNILNIL

Error: (07/12/2011 10:53:05 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702mshtml.dll8.0.6001.19088000678d8

Error: (06/27/2011 08:10:05 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702mshtml.dll8.0.6001.19088000ec5c5

Error: (06/20/2011 03:29:27 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702mshtml.dll8.0.6001.19088000ec5c5

Error: (06/18/2011 09:56:07 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8107.0mpsigdwn.dll3.0.8107.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/13/2011 08:21:24 PM) (Source: TomTomHOMEService)(User: )
Description: TomTomHOMEServiceOpenService failed with 0


========================= Memory info: ===================================

Percentage of memory in use: 79%
Total physical RAM: 502.04 MB
Available physical RAM: 102.77 MB
Total Pagefile: 1227.44 MB
Available Pagefile: 534.25 MB
Total Virtual: 2047.88 MB
Available Virtual: 1991.83 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:55.88 GB) (Free:40.04 GB) NTFS
2 Drive e: (DELL) (CDROM) (Total:0.3 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\YOUR-C687F5AB37

Administrator ASPNET Guest
HelpAssistant Mike SUPPORT_388945a0


== End of log ==

Edited by turtle11, 17 August 2011 - 05:19 AM.


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#2 red2678

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Posted 17 August 2011 - 02:01 PM

You defiantly need to connect the printer to the SAME wireless network that the PC's use.

Did you try the deault password for your router? On most Netgears it is un: admin / pw: password

If you have forgotten your Router's password you can reset the router, BUT it would require you to re-setup the entire network.

The SSID is the broadcast name of the wireless network. Do you know that?


"Unless life gives you water and sugar too, your lemonaid is gonna suck!"

~Red


#3 turtle11

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Posted 18 August 2011 - 12:19 PM

Hi red, thanks for the reply.

I understand that the printer needs to be connected to the same network.

When you say network do you mean an actual network between the computers or are you referring to wireless internet?

I have no network set up, I just have wireless internet and I assumed that the computers would be able to communicate with the printer through the wireless router, or is this not possible?

I have managed to get into my router setup with the username and pass you gave me, and i know the ssid and the password for connecting to the internet.

The settings that I have no idea about are the ones in the 2nd picture that i posted in my opening post.... :(

#4 turtle11

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Posted 18 August 2011 - 01:31 PM

Fixed it - the problem was that my router has 2 different networks, one high spped wireless n, and one lower speed wireless g, so I set the printer to connect to the lower speed ssid and it worked.

Thanks for the help




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