Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Update Error (8024402C), Random Internet Explorer Pop-up Flooding


  • This topic is locked This topic is locked
5 replies to this topic

#1 Severan

Severan

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:09:39 AM

Posted 16 August 2011 - 07:12 AM

Greetings!

Although I only recently noticed the magnitude of the problem, all updates of my 32-bit version of Windows Vista have failed for the last two months. The only attempted installations were Definition Updates for Windows Defender, and each resulted in a Code 8024402C error. Following instructions in the Microsoft Knowledge Base, I reset my proxy server through the command prompt (netsh winhttp reset proxy, net stop wuauserv, net start wuauserv). However, my current WinHTTP proxy is set to "Direct access (no proxy server)" and it therefore seems to have had no effect. I have also enabled "Automatically detect (LAN) settings" in Internet Explorer, but this did not resolve the issue either.

I suspect this may have something to do with a scareware program I was sucked into installing a while ago (I do not remember what exactly it was but it did warn me, among other things, about a particularly high internal temperature). Once I realized what it actually was, I uninstalled it and cleared all the suspicious files I could find from my hard drive. Despite my efforts, unfortunately, Internet Explorer began to act strangely, with the IE window and snatches of what seemed like online streaming radio loading randomly and spontaneously. I uninstalled and reinstalled IE, which seemed to make the streaming go away, except IE still sometimes tries to flood my screen with pop-ups all pointing to the URL hxxp://bl8yl8rahh6lii1eudy5zif8/.

I wanted to run a scan with latest version of msert.exe, but I was unable to download it from the Microsoft Update servers. I am also unable to access http://www.yahoo.com, even though it works perfectly fine on other computers using the same home network ("Firefox can't find the server at download.microsoft.com/www.yahoo.com"). I think these two symptoms are likely connected.

A Full msert.exe scan (a copy of which I eventually found at http://www.microsoft.com/security/scanner/en-us/default.aspx, hosted elsewhere from download.microsoft.com) and a Full Symantec Endpoint Protection scan did not find anything serious. So, I would appreciate any help you could give me; thank you all in advance!

Edited by Orange Blossom, 19 August 2011 - 01:46 PM.
Deactivated link. ~ OB


BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:01:39 AM

Posted 16 August 2011 - 07:20 AM

Hello,

And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.

Malwarebytes Anti-Malware

NOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are unchecked (leave all others checked):
    • Ignore files larger then 4mb
    • Ignore non-executable files

    Now Perform the scan with SUPERAntiSpyware as follows:
    • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes" and reboot normally.
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

SAS Portable
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


All scans above should be performed in regular boot mode, and if that is not possible then I will post instructions in a follow up reply on how to get into Safe Mode to perform the scans. Also all scans should be COMPLETE and not quick unless specifically instructed to do so.

#3 Severan

Severan
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:09:39 AM

Posted 17 August 2011 - 04:43 PM

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7478

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

8/17/2011 3:06:55 AM
mbam-log-2011-08-17 (03-06-54).txt

Scan type: Full scan (C:\|D:\|E:\|)
Objects scanned: 478815
Time elapsed: 4 hour(s), 55 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/17/2011 at 12:42 PM

Application Version : 5.0.1118

Core Rules Database Version : 7572
Trace Rules Database Version: 5384

Scan type       : Complete Scan
Total Scan Time : 02:00:41

Operating System Information
Windows Vista Ultimate 32-bit, Service Pack 2 (Build 6.00.6002)
UAC On - Limited User (Administrator User)

Memory items scanned      : 785
Memory threats detected   : 0
Registry items scanned    : 40019
Registry threats detected : 0
File items scanned        : 63884
File threats detected     : 0
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-08-18 05:31:42
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0 ST912082 rev.3.AD
Running: 9whqurli.exe; Driver: C:\Users\Severan\AppData\Local\Temp\pgloqpod.sys


---- System - GMER 1.0.15 ----

SSDT            878A5A28                                                                                                          ZwAlertResumeThread
SSDT            878A5B08                                                                                                          ZwAlertThread
SSDT            8789B1D0                                                                                                          ZwAllocateVirtualMemory
SSDT            8773C420                                                                                                          ZwConnectPort
SSDT            878A5778                                                                                                          ZwCreateMutant
SSDT            8789B360                                                                                                          ZwCreateThread
SSDT            878B9AD8                                                                                                          ZwFreeVirtualMemory
SSDT            878A5868                                                                                                          ZwImpersonateAnonymousToken
SSDT            878A5948                                                                                                          ZwImpersonateThread
SSDT            878B99D8                                                                                                          ZwMapViewOfSection
SSDT            878A5698                                                                                                          ZwOpenEvent
SSDT            8789B2A0                                                                                                          ZwOpenProcessToken
SSDT            878A5FC0                                                                                                          ZwOpenThreadToken
SSDT            878B8BB0                                                                                                          ZwResumeThread
SSDT            878A5F00                                                                                                          ZwSetContextThread
SSDT            878B9808                                                                                                          ZwSetInformationProcess
SSDT            878A5E10                                                                                                          ZwSetInformationThread
SSDT            878A55B8                                                                                                          ZwSuspendProcess
SSDT            878A5C50                                                                                                          ZwSuspendThread
SSDT            87866150                                                                                                          ZwTerminateProcess
SSDT            878A5D30                                                                                                          ZwTerminateThread
SSDT            878B98F8                                                                                                          ZwUnmapViewOfSection
SSDT            878B9BC8                                                                                                          ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text           ntkrnlpa.exe!KeSetEvent + 11D                                                                                     828E28A0 8 Bytes  [28, 5A, 8A, 87, 08, 5B, 8A, ...]
.text           ntkrnlpa.exe!KeSetEvent + 131                                                                                     828E28B4 4 Bytes  [D0, B1, 89, 87]
.text           ntkrnlpa.exe!KeSetEvent + 1C1                                                                                     828E2944 4 Bytes  [20, C4, 73, 87] {AND AH, AL; JAE 0xffffffffffffff8b}
.text           ntkrnlpa.exe!KeSetEvent + 1F5                                                                                     828E2978 4 Bytes  [78, 57, 8A, 87]
.text           ntkrnlpa.exe!KeSetEvent + 221                                                                                     828E29A4 4 Bytes  [60, B3, 89, 87]
.text           ...                                                                                                               
page            C:\Windows\System32\Drivers\oz776.sys                                                                             entry point in "page" section [0x8DC0AE34]

---- User code sections - GMER 1.0.15 ----

.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] kernel32.dll!CreateThread                                   76F1C90E 5 Bytes  JMP 6C617133 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!SetWindowsHookExW                                770887AD 5 Bytes  JMP 6C651FE4 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!CallNextHookEx                                   77088E3B 5 Bytes  JMP 6C677AEF C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!UnhookWindowsHookEx                              770898DB 5 Bytes  JMP 6C69EB70 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!EnableWindow                                     7708CD8B 5 Bytes  JMP 6C659884 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!DefWindowProcA                                   7708DB88 7 Bytes  JMP 6C619345 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!CreateWindowExA                                  7708DC2A 2 Bytes  JMP 6C623173 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!CreateWindowExA + 3                              7708DC2D 2 Bytes  [59, F5] {POP ECX; CMC }
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!CreateWindowExW                                  77091305 5 Bytes  JMP 6C67FF57 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!DefWindowProcW                                   770A03B4 7 Bytes  JMP 6C677B52 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!DialogBoxParamW                                  770B10B0 5 Bytes  JMP 6C5B15BB C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!DialogBoxIndirectParamW                          770B2EF5 5 Bytes  JMP 6C7A590F C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!DialogBoxParamA                                  770C8152 5 Bytes  JMP 6C7A58AA C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!DialogBoxIndirectParamA                          770C847D 5 Bytes  JMP 6C7A5974 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!MessageBoxIndirectA                              770DD4D9 5 Bytes  JMP 6C7A5831 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!MessageBoxIndirectW                              770DD5D3 5 Bytes  JMP 6C7A57B8 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!MessageBoxExA                                    770DD639 5 Bytes  JMP 6C7A5754 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] USER32.dll!MessageBoxExW                                    770DD65D 5 Bytes  JMP 6C7A56F0 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] ole32.dll!OleLoadFromStream                                 77141E80 5 Bytes  JMP 6C7A6110 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] ole32.dll!CoCreateInstance                                  77179F3E 5 Bytes  JMP 6C67B6D4 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] WININET.dll!HttpAddRequestHeadersA                          75F81B9C 5 Bytes  JMP 00356811 
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] WININET.dll!HttpAddRequestHeadersW                          75FCF7A8 5 Bytes  JMP 00356A1C 
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] WS2_32.dll!closesocket                                      761C330C 5 Bytes  JMP 00F6000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] WS2_32.dll!recv                                             761C343A 5 Bytes  JMP 00F4000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] WS2_32.dll!connect                                          761C40D9 5 Bytes  JMP 00F5000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] WS2_32.dll!getaddrinfo                                      761C418A 5 Bytes  JMP 00F9000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] WS2_32.dll!send                                             761C659B 5 Bytes  JMP 00F7000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[4616] WS2_32.dll!gethostbyname                                    761D62D4 5 Bytes  JMP 00F8000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] USER32.dll!EnableWindow                                     7708CD8B 5 Bytes  JMP 6C659884 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] USER32.dll!DialogBoxParamW                                  770B10B0 5 Bytes  JMP 6C5B15BB C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] USER32.dll!DialogBoxIndirectParamW                          770B2EF5 5 Bytes  JMP 6C7A590F C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] USER32.dll!DialogBoxParamA                                  770C8152 5 Bytes  JMP 6C7A58AA C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] USER32.dll!DialogBoxIndirectParamA                          770C847D 5 Bytes  JMP 6C7A5974 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] USER32.dll!MessageBoxIndirectA                              770DD4D9 5 Bytes  JMP 6C7A5831 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] USER32.dll!MessageBoxIndirectW                              770DD5D3 5 Bytes  JMP 6C7A57B8 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] USER32.dll!MessageBoxExA                                    770DD639 5 Bytes  JMP 6C7A5754 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] USER32.dll!MessageBoxExW                                    770DD65D 5 Bytes  JMP 6C7A56F0 C:\Windows\system32\IEFRAME.dll (Internet Browser/Microsoft Corporation)
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] WININET.dll!HttpAddRequestHeadersA                          75F81B9C 5 Bytes  JMP 003E6811 
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] WININET.dll!HttpAddRequestHeadersW                          75FCF7A8 5 Bytes  JMP 003E6A1C 
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] WS2_32.dll!closesocket                                      761C330C 5 Bytes  JMP 0092000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] WS2_32.dll!recv                                             761C343A 5 Bytes  JMP 0090000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] WS2_32.dll!connect                                          761C40D9 5 Bytes  JMP 0091000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] WS2_32.dll!getaddrinfo                                      761C418A 5 Bytes  JMP 0095000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] WS2_32.dll!send                                             761C659B 5 Bytes  JMP 0093000A 
.text           C:\Program Files\Internet Explorer\iexplore.exe[5096] WS2_32.dll!gethostbyname                                    761D62D4 5 Bytes  JMP 0094000A 

---- User IAT/EAT - GMER 1.0.15 ----

IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown]                             [745D7817] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage]                              [7462A86D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI]                          [745DBB22] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode]                    [745CF695] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup]                              [745D75E9] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC]                           [745CE7CA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStreamICM]               [74608395] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStream]                  [745DDA60] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight]                          [745CFFFA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth]                           [745CFF61] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage]                            [745C71CF] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFileICM]                    [7465CAE2] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFile]                       [745FC8D8] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics]                          [745CD968] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree]                                    [745C6853] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc]                                   [745C687E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT             C:\Windows\Explorer.EXE[2948] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode]                      [745D2AD1] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18342_none_9e54f8aaca13c773\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice  \Driver\tdx \Device\Tcp                                                                                           SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \Driver\volmgr \Device\HarddiskVolume1                                                                            fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice  \Driver\volmgr \Device\HarddiskVolume2                                                                            fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice  \Driver\volmgr \Device\HarddiskVolume3                                                                            fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice  \Driver\tdx \Device\Udp                                                                                           SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \FileSystem\fastfat \Fat                                                                                          fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Threads - GMER 1.0.15 ----

Thread          System [4:296]                                                                                                    87093E7A
Thread          System [4:300]                                                                                                    87096008

---- Registry - GMER 1.0.15 ----

Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}\iexplore@Count    12771
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}\iexplore@Blocked  12771
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\iexplore@Count    1040
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\iexplore@Blocked  1040
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9030D464-4C02-4ABF-8ECC-5164760863C6}\iexplore@Count    39172
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CA6319C0-31B7-401E-A518-A07C3DB8F777}\iexplore@Count    53769
Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DBC80044-A445-435B-BC74-9C25C1C588A9}\iexplore@Count    14996

---- EOF - GMER 1.0.15 ----
Awaiting further instructions; thank you for your help!

#4 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:01:39 AM

Posted 18 August 2011 - 02:38 PM

Please follow the instructions in ==>Malware Removal and Log Section Preparation Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

Most importantly please be patient till you get a reply to your topic.

#5 Severan

Severan
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:09:39 AM

Posted 19 August 2011 - 01:48 PM

As requested, the new thread and associated logs are located here.

Thank you very much for your help, cryptodan!

#6 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,851 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:09:39 PM

Posted 19 August 2011 - 01:49 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic415180.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users