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Ethernet switch not working


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4 replies to this topic

#1 practor

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Posted 15 August 2011 - 10:38 PM

I like to think I have never been beaten (reformat the system will fix it but thats to easy)

Desktop
Vista Home Edition
Gigabyte series Mother Board

I have a user who has cleaned out his system rebooted and ever since then the system wont connect to the internet. Ethernet symbol bottom right hand corner with red cross.

Steps I have taken to resolve this.
Ran repair and diagnose, error "either driver or Hardware issue"

Uninstalled driver and reinstalled lastest driver.

Device Manager, uninstalled ethernet card reinstalled, disabled re-enabled. when disabled ethernet symbol should disappear but doesnt.

Installed another ethernet switch still nothing.

Ran Combo fix, malware bytes (found websearch) nothing major.

Went through Hi Jack This files

Checked my internet connection lol

Am wondering if there maybe something in BIOS however?



Has anyone come across this before? I dont think it's the mother board.

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#2 Allan

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Posted 16 August 2011 - 07:12 AM

I have a user who has cleaned out his system


What does that mean?

#3 practor

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Posted 17 August 2011 - 01:49 AM



I have a user who has cleaned out his system


What does that mean?


Sorry "customer" Any way this is resolved. Found AVG 2011 corrupted unchecked AVG in network properties, connected straight away. Used AVG removal tool all ok

#4 Allan

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Posted 17 August 2011 - 06:24 AM

LOL - I was asking what you meant by "cleaned out his system". Anyway, glad you're all fixed.

#5 TSalarek

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Posted 17 August 2011 - 01:30 PM

since you removed a corrupted AVG I would say reinstall unless you have something else running in real time

http://free.avg.com/us-en/free-antivirus-download




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