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hello4? Google redirects?

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#1 Tony92


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Posted 15 August 2011 - 06:07 PM

Posted a few days ago (with no reply, but 'tis ok)... but after more research it appears that, for sure, I have the hello4 virus. Windows tries to shut it down when shutting down the computer yet it will not "force" this application to shut down. That's when I realized I should probably google it and see what it is (which, as I figured, is a virus).

However, would this cause my Firefox to want to redirect google searches and things, too? I downloaded the recent TDL rootkit detection/removal tools and they did not give a hit on the rootkit, however, a log of DDS (I think it was dds) detected a possible TDL infection. Could this be a false positive? Same thing with the Webroot Anti-ZeroAccess rootkit tool. No detection/removal. Just to be safe, I did rename the files in case the malware was blocking it but same results.

Under Task Manager, there is a constant small ping on the processor and network. Is this normal? I don't ever recall it being normal unless something is running in the background.

Any help you could provide would be great! Thanks!!!


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#2 boopme


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Posted 15 August 2011 - 07:11 PM

You are 14th in line....

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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