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Windows Live Mail icon not present on the Start menu


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#1 blackredgold

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Posted 14 August 2011 - 02:38 PM

Hi All,

The Windows Live Mail icon not present on the Start menu.

I have a new Win 7 laptop, installed Windows Live Essentials and can see all the other programs, like Windows Live Movie Maker, but not the Windows Live Mail. I removed, reinstalled and repaired already.

In c:\ I can see the following paths:

c:\Program Files\Windows Live\Mail

and

c:\Program Files\Windows Mail

What am I doing wrong?

Regards
BlackRedGold1964

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#2 cryptodan

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Posted 14 August 2011 - 03:09 PM

Are you installing Windows Live Mail?

#3 blackredgold

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Posted 14 August 2011 - 04:52 PM

Hi,
Yes, I intended to install Windows Live Mail as part of the Windows Live Essentials 2011 packet.

On my second install I made sure as well that the box next to Windows Live Mail was ticked. So I am not sure why I cannot see it in the Start - Programs Menu.

#4 Queen-Evie

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Posted 14 August 2011 - 06:29 PM

From your desktop click the Computer icon.

Open Local Disk (C:)

Open Program Files (x86).

Find the folder for Windows Live and open it.

RIGHT click on the icon for Windows Mail, choose Copy.

Open the Start Menu.

RIGHT CLICK All Programs. (If it changes to Back when you place your cursor next to All Programs, go ahead and RIGHT CLICK).

Choose OPEN.

Your start menu folder will open.

Click Programs.

When Programs opens, place your cursor in an empty spot on the page, RIGHT CLICK and choose Paste shortcut.

Your icon should now be in your all programs list.

Edited by Queen-Evie, 14 August 2011 - 06:31 PM.


#5 blackredgold

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Posted 15 August 2011 - 03:44 PM

Dear Queen-Evie,
Great, thanks, and inside is the wlmail file and that's the one I need. It seems to work now, downloadeing millions of mails. It's still strange that the icon did not appear in the first place.
But I think it's working now, so thanks again.

#6 cryptodan

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Posted 15 August 2011 - 03:45 PM

Did you run the installer as Admin?

Thanks Queen-Evie.

#7 blackredgold

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Posted 15 August 2011 - 03:54 PM

I think so, since I am the only one with access to the PC and I have not set up specific accounts.

#8 cryptodan

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Posted 15 August 2011 - 04:08 PM

On Windows 7 and Vista there is something called UAC, did you get prompted to elevate your user account to install something. Im just trying to find out why some of it worked and others didn't thats all.

#9 blackredgold

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Posted 15 August 2011 - 04:49 PM

I had the UAC - User Account Control automaticaly on, but found that annoying so switched it off. I am not sure if it could have to do with Windows Live mail not installing properly.

#10 cryptodan

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Posted 15 August 2011 - 04:59 PM

If Windows Live was installed prior to turning off UAC and you installed again it with UAC off that could account for it installing impromperly due to authentication tokens mismatching on the files.

#11 blackredgold

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Posted 16 August 2011 - 02:14 PM

Hmm, I cannot quite remember the exact course of events but it might have been the UAC on/off scenario. I am not trying the whole thing again, since it's working now.

So unless someone has any further ideas on this topic I think it can be closed.
Regards
Blackredgold1964




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