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ran Jijack log--told to come here


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8 replies to this topic

#1 RavenHoward

RavenHoward

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Posted 14 August 2011 - 01:55 PM

Hey everyone, I think I've been hijacked. I got an email today from Bluehost stating that my domain was sending SPAM. I got on the phone and was walked through removing 5 files from my file manager in cPanel. My WP was pretty outdated so i went to update that next using Mozilla. I deactivated all plugins and then updated wordpress. I then clicked my plugins link and updated all my plugins. When I clicked it again to reactive the ones I wanted to, I started being redirected to some weird site. MY AVG blocked it. I called bluehost back and he was able to get into the plugins. I tried IE and was able to access the plugins, too. My support person suggested that I probably have a hijacker and to download the Hijack This program--run it and contact you guys here.

I did that, I did receive an error message "For some reason your system denied write access to the Host Files."
I got a log and I am using Windows 7.

Can someone please let me know where to go from here?

If I am in the wrong spot---I apologize---I'll be happy to go to whichever forum is best for my needs.

Thanks a ton for your help!

Raven
Raven Howard
My Virtual Sidekick

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#2 Orange Blossom

Orange Blossom

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Posted 14 August 2011 - 03:09 PM

Hello,

We rarely use HiJack This anymore. Since you didn't post the log, please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


animinionsmalltext.gif

#3 RavenHoward

RavenHoward
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Posted 14 August 2011 - 03:29 PM

.
DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Raven at 15:24:15 on 2011-08-14
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.2469 [GMT -5:00]
.
AV: AVG Internet Security 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Internet Security 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: AVG Firewall *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG10\avgchsva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG10\avgfws.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Citrix\GoToMyPC\g2svc.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\YouSendIt\Express\YouSendIt.exe
C:\Program Files (x86)\RingCentral\RingCentral Call Controller\RCHotKey.exe
C:\Program Files (x86)\AVG LiveKive\avglivekive.exe
C:\Users\Raven\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Citrix\GoToMyPC\g2comm.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
C:\Program Files (x86)\Citrix\GoToMyPC\g2pre.exe
C:\Program Files (x86)\Citrix\GoToMyPC\g2tray.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\AVG\AVG10\avgam.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\AVG LiveKive\AVGLiveKive.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Program Files (x86)\AVG LiveKive\windows_dir_watcher.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\PROGRA~2\AVG\AVG10\avgrsa.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\AVG\AVG10\avgui.exe
C:\Program Files (x86)\AVG\AVG10\avgscana.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Windows\system32\SnippingTool.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\taskmgr.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_ActiveX.exe
C:\Windows\system32\mmc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://hootsuite.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: WOT Helper: {c920e44a-7f78-4e64-bdd7-a57026e7feb7} - C:\Program Files (x86)\WOT\WOT.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
TB: WOT: {71576546-354d-41c9-aae8-31f2ec22bf0d} - C:\Program Files (x86)\WOT\WOT.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {C2DB4FE6-8409-45CE-8010-189A7B5CCE86} - No File
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [AdobeBridge]
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [YouSendIt.exe] C:\Program Files (x86)\YouSendIt\Express\YouSendIt.exe -ui none
uRun: [GoToMeeting] "C:\Program Files (x86)\Citrix\GoToMeeting\799\g2mstart.exe" "/Trigger RunAtLogon"
uRun: [RCHotKey] "C:\Program Files (x86)\RingCentral\RingCentral Call Controller\RCHotKey.exe"
uRun: [AVG LiveKive] "C:\Program Files (x86)\AVG LiveKive\avglivekive.exe" --windows_startup
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_Plugin.exe -update plugin
mRun: [<NO NAME>]
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\Raven\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Raven\AppData\Roaming\Dropbox\bin\Dropbox.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {36ECAF82-3300-8F84-092E-AFF36D6C7040} - {86529161-034E-4F8A-88D2-3C625E612E04} - C:\Program Files (x86)\WinHTTrack\WinHTTrackIEBar.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: CosNet_VideoPlugin - hxxp://www.instantpresenter.com/components/CosNet_VideoPlugin.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{59048DF1-8946-4458-8F68-E96A7DCCEE12} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{5EA2ACD8-B7D3-45F7-AED0-BA643F6D5034} : DhcpNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files (x86)\WOT\WOT.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Search Toolbar: {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
BHO-X64: AVG Security Toolbar BHO: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: WOT Helper: {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files (x86)\WOT\WOT.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: Search Toolbar: {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
TB-X64: AVG Security Toolbar: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
TB-X64: WOT: {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {C2DB4FE6-8409-45CE-8010-189A7B5CCE86} - No File
TB-X64: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
mRun-x64: [(Default)]
mRun-x64: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Raven\AppData\Roaming\Mozilla\Firefox\Profiles\0im9dxg6.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxps://myvirtualsidekick.freshbooks.com/|https://myvirtualsidekick.basecamphq.com/login
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4dc405c5&v=7.007.026.001&i=26&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: C:\Users\Raven\AppData\Roaming\Mozilla\Firefox\Profiles\0im9dxg6.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: C:\Users\Raven\AppData\Roaming\Mozilla\Firefox\Profiles\0im9dxg6.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - component: C:\Users\Raven\AppData\Roaming\Mozilla\Firefox\Profiles\0im9dxg6.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\WINNT_x86-msvc\components\ipc_fireftp.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Screen Sharing Plug-in\npcnwplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\nphdplg.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R1 Avgfwfd;AVG network filter service;C:\Windows\system32\DRIVERS\avgfwd6a.sys --> C:\Windows\system32\DRIVERS\avgfwd6a.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG10\avgfws.exe [2011-3-9 2708024]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-1-25 92216]
R2 LVPrcS64;Process Monitor;C:\Program Files\Common Files\logishrd\LVMVFM\LVPrcSrv.exe [2009-10-7 191000]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-4-24 483688]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\system32\DRIVERS\LVPr2M64.sys --> C:\Windows\system32\DRIVERS\LVPr2M64.sys [?]
R3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\system32\DRIVERS\lvrs64.sys --> C:\Windows\system32\DRIVERS\lvrs64.sys [?]
R3 LVUVC64;Logitech QuickCam S5500(UVC);C:\Windows\system32\DRIVERS\lvuvc64.sys --> C:\Windows\system32\DRIVERS\lvuvc64.sys [?]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-4-24 209768]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-11-12 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-5-6 947528]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2010-11-16 1038088]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-11-12 136176]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-08-14 18:37:03 388096 ----a-r- C:\Users\Raven\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-08-14 18:37:02 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-08-11 20:05:36 1062984 ----a-w- C:\Users\Raven\gotomypc_540.exe
2011-08-11 15:38:21 -------- d-----w- C:\Users\Raven\AppData\Roaming\AVG LiveKive
2011-08-11 15:38:14 -------- d-----w- C:\Program Files (x86)\AVG LiveKive
2011-08-11 15:00:44 338432 ----a-w- C:\Windows\System32\conhost.exe
2011-07-30 12:53:31 -------- d-----w- C:\Program Files (x86)\Screen Sharing Plug-in
2011-07-26 19:30:11 -------- d-----w- C:\Program Files\iPod
2011-07-26 19:30:10 -------- d-----w- C:\Program Files\iTunes
2011-07-26 19:28:40 -------- d-----w- C:\Program Files\Bonjour
2011-07-26 19:28:40 -------- d-----w- C:\Program Files (x86)\Bonjour
.
==================== Find3M ====================
.
2011-08-09 16:05:08 60304 ----a-w- C:\Users\Raven\g2mdlhlpx.exe
2011-07-22 05:42:23 2303488 ----a-w- C:\Windows\System32\jscript9.dll
2011-07-22 05:36:16 1389056 ----a-w- C:\Windows\System32\wininet.dll
2011-07-22 05:32:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-22 02:54:43 1797632 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-07-22 02:48:26 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-07-22 02:44:36 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-07-16 05:41:50 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-07-16 05:41:49 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-07-16 05:41:49 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-07-16 05:39:10 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-07-16 05:37:12 421888 ----a-w- C:\Windows\System32\KernelBase.dll
2011-07-16 04:29:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-07-16 04:26:00 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-07-16 04:25:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-07-16 04:24:23 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-07-16 04:24:22 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-07-16 02:21:44 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-07-16 02:21:41 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-07-16 02:17:19 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17:19 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17:19 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17:19 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-12 16:34:00 96104 ----a-w- C:\Windows\System32\dns-sd.exe
2011-07-12 16:34:00 85864 ----a-w- C:\Windows\System32\dnssd.dll
2011-07-12 16:34:00 61288 ----a-w- C:\Windows\System32\jdns_sd.dll
2011-07-12 16:34:00 212840 ----a-w- C:\Windows\System32\dnssdX.dll
2011-07-12 16:20:54 83816 ----a-w- C:\Windows\SysWow64\dns-sd.exe
2011-07-12 16:20:54 73064 ----a-w- C:\Windows\SysWow64\dnssd.dll
2011-07-12 16:20:54 50536 ----a-w- C:\Windows\SysWow64\jdns_sd.dll
2011-07-12 16:20:54 178536 ----a-w- C:\Windows\SysWow64\dnssdX.dll
2011-07-10 22:15:34 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-07-09 02:46:28 288768 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-06-24 05:34:53 214528 ----a-w- C:\Windows\System32\winsrv.dll
2011-06-23 05:43:12 5561216 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-06-23 04:33:57 3967872 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-06-23 04:33:57 3912576 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-06-21 06:34:00 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-06-15 10:02:23 212992 ----a-w- C:\Windows\System32\odbctrac.dll
2011-06-15 10:02:23 163840 ----a-w- C:\Windows\System32\odbccp32.dll
2011-06-15 10:02:23 106496 ----a-w- C:\Windows\System32\odbccu32.dll
2011-06-15 10:02:23 106496 ----a-w- C:\Windows\System32\odbccr32.dll
2011-06-15 08:55:19 86016 ----a-w- C:\Windows\SysWow64\odbccu32.dll
2011-06-15 08:55:19 81920 ----a-w- C:\Windows\SysWow64\odbccr32.dll
2011-06-15 08:55:19 319488 ----a-w- C:\Windows\SysWow64\odbcjt32.dll
2011-06-15 08:55:19 163840 ----a-w- C:\Windows\SysWow64\odbctrac.dll
2011-06-15 08:55:19 122880 ----a-w- C:\Windows\SysWow64\odbccp32.dll
2011-06-11 03:07:25 3137536 ----a-w- C:\Windows\System32\win32k.sys
2011-05-24 11:42:55 404480 ----a-w- C:\Windows\System32\umpnpmgr.dll
2011-05-24 10:40:05 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2011-05-24 10:40:05 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
2011-05-24 10:39:38 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
2011-05-24 10:37:54 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
.
============= FINISH: 15:25:18.95 ===============

Attached Files


Edited by RavenHoward, 14 August 2011 - 03:31 PM.

Raven Howard
My Virtual Sidekick

#4 RavenHoward

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Posted 14 August 2011 - 03:31 PM

thanks Orange Blossom--I have followed your instructions. I hope I did it right?
Raven Howard
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#5 HelpBot

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Posted 19 August 2011 - 02:00 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/414384 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#6 HelpBot

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Posted 24 August 2011 - 02:05 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

#7 Orange Blossom

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Posted 30 August 2011 - 04:55 PM

Topic reopened at member's request. ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#8 m0le

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Posted 30 August 2011 - 06:47 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

Please run these two programs to make sure there is no rootkit activity

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

And

  • Download TDSSKiller and save it to your Desktop.

  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.

  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l report.txt

  • Now click Start Scan.
  • If Malicious objects are found, ensure Cure is selected then click Continue > Reboot now.
  • Click Close
  • Finally press Report and copy and paste the contents into your next reply. If you've rebooted then the log will be found at C:\

Posted Image
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#9 m0le

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Posted 04 September 2011 - 07:09 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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