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POSSIBLE ROOTKIT INFECTION


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3 replies to this topic

#1 mbsharps

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Posted 14 August 2011 - 12:35 AM

I THINK MY COMPUTER HAS AN INFECTION...a bad one. I recently installed internet at home and forgot to activate the firewall on my ethernet connection and computer has been acting crazy ever since. I tried running combofix, malware removal, and several other virus scans to no avail. PLEASE HELP

Thanks,
mbsharps

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#2 Orange Blossom

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Posted 14 August 2011 - 01:10 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get.

If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs. Since you have run ComboFix, please include the ComboFix log in the new topic. Please be sure to include a description of your computer issues and what you have done to try to resolve them.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 mbsharps

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Posted 14 August 2011 - 01:25 PM

I've decided to wipe my drive and re install xp. Thx for they prompt reply :)

#4 Orange Blossom

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Posted 14 August 2011 - 01:38 PM

Hello,

Thank you for posting back. Sometimes a reformat and reinstall is the quickest solution.

Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please start a new topic.

Happy computing,

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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