Posted 14 August 2011 - 09:59 PM
Thanks for your response. That is good information to know.
This problem existed before I installed the USB driver. My computer did not have the USB driver install on it. After a few hours of trying to self diagnose the problem, I noticed the Arris modem had a USB connection on it. So I tried it and it didn't work. I didn't have the modem installation disk, so I found the driver on Arris website using another computer, downloaded it, and then installed it. It still didn't work. I found an old forum post from another site, and tried some things (reset winsock catalog,flush dns, stop dns client, start dns client,and a few other cmd prompt commands, and the USB connection then worked.
So now I know if I have the USB driver installed, I can not use the ethernet driver. But what about when I did not have the USB driver installed? I know the NIC card works with the USB driver, but why can I not get the ethernet connection to work when the USB driver was not installed? Faulty port? Some configuration issue somewhere?
I appreciate any information provided.