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How do I reinstall everything becuase of a rootkit problem?


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#1 IceG

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Posted 13 August 2011 - 08:22 AM

Hi:

I have the google search engine redirect virus and am crossing my fingers that a solution can be found as i posted the appropriate logs inteh appropriate forum. However, based on the results from other members with the same problem, I am not too confident.

So I guess my next option is to reinstall my Windows 7 pro, but i don't have the recovery disk ( I have a pavilion dv8 Hewlett packard). So do i go to the store and buy Windows 7 and reinstall it? One of my drives is called recovery, but i don't know what is in it. there is a folder called recovery, but when I click it, it gives me a warning that my partitions will be formatted. no files.

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#2 hamluis

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Posted 13 August 2011 - 09:11 AM

You posted a topic in the Malware Removal Logs forum earlier today, Here.

Your question in this forum re formatting/reinstalling...is covered in your system documentation and is available on the HP website, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00817655&tmp_task=solveCategory&cc=us&dlc=en&jumpid=reg_R1002_USEN&lc=en&product=4107181 . Scroll down to Reinstall The Operating System.

Louis




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